- GAP Solutions Inc (Washington, DC)
- …program or project management experience** **, including** **5+ years managing contact center or law enforcement/intake operations** **of comparable size and ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...Manager (PM) will serve as the primary point of contact with the Government for all contractual, technical… more
- iCIMS (Washington, DC)
- …project governance, stakeholder management, sales assistance, and cross-functional alignment. The Project Management team operates at the center of a ... **Job Overview** We are seeking a strategic and experienced Manager, Project Management to lead a team responsible for orchestrating the successful delivery of… more
- AHU Technologies, Inc. (Washington, DC)
- …of business change requests (Required) *5 years of hands-on experience in call/ contact center business solution development (Required) *5 years of experience ... well as the implementation of business change requests. *Experience in call/ contact center business solution development. *Experience with Atlassian… more
- RELI GROUP INC (Baltimore, MD)
- …BAM reporting, ISSO Services, and SOC support Serve as the point of contact for all required deliverables including Project Work Plan, Monthly Progress ... (MSSPSS) contract for the Centers for Medicare & Medicaid Services (CMS), Center for Consumer Information and Insurance Oversight (CCIIO). This critical role will… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- … project execution. Building and automating dashboards and reports to analyze contact center performance using tools like Power BI, Tableau, SQL, and ... multiple domains including application development, system monitoring, process automation, project management, data analysis, and public safety systems. Your… more
- Epsilon, Inc (Washington, DC)
- …the Senior Wi-Fi Team Lead to design and support network strategies to meet project needs. You will implement, optimize, and maintain the network to include support, ... and/or installations of network components and provide top level (Tier 3) technical support to customers and all service-related problems. In this position you… more
- Zoom (Washington, DC)
- …teams, ensuring seamless project execution and high-qualityoutcomes. Experience with contact center solutions, WFM, QM, AI and virtual agent technologies ... for the overall delivery of new features for Zoom Contact Center . Thisincludes project managing... managing the release plans, diving into the feature technical discussions and coordinatingwith product managers, engineers, designers and… more
- Zoom (Washington, DC)
- … project engineering technical experience with Customer Experience solutions ( Contact Center , Workforce Engagement, Virtual Agents), with at least 5 years ... to design and deploy Zoom Customer Experience implementations Virtual Agent, Contact Center and Workforce Engagement Management solutions. Responsibilities +… more
- System One (Washington, DC)
- …within an IT project management framework and a deep understanding of contact center technologies and operations. The ideal candidate will have a background ... systems, and related platforms. The Senior Technical Project Manager will be responsible for managing contact... Project Manager will be responsible for managing contact center technology solutions, driving program operations,… more
- Leidos (Gaithersburg, MD)
- …within an IT project management framework and a deep understanding of contact center technologies and operations. The ideal candidate will have a background ... systems, and related platforms. The Senior Technical Project Manager will be responsible for managing contact... Project Manager will be responsible for managing contact center technology solutions, driving program operations,… more
- Leidos (Baltimore, MD)
- …Responsible for providing technical and analytical support to several large contact center sites. + Utilize unified Workforce Optimization functionality to ... address a broad range of contact center functions. + Participate as a key technical resource during project implementations and provide authoritative … more
- Navient (Washington, DC)
- …our mission, read more below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer ... Experience.** **As the Contact Center Engineer, you will:** + Oversee...CX1, Ada Chatbot, and related systems. + Experience in project management, process improvement, and technical mentoring.… more
- Amazon (Arlington, VA)
- …Engineering, or equivalent work experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact,… more
- Amazon (Arlington, VA)
- …related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact,… more
- Black & Veatch (Gaithersburg, MD)
- ** Project Manager - Water Business** Date: Oct 8, 2025..._are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, ... Type :** Staff **Relocation eligible :** Yes **Full time/Part time :** Full-Time ** Project Only Hire :** No **Visa Sponsorship Available:** No **Why Black and… more
- Black & Veatch (Gaithersburg, MD)
- …activities + Manage project changes directly with the client under Project Manager supervision ** Technical expertise:** + Lead large multi-discipline teams ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...to meet project deliverables + Provide technical leadership for… more
- Black & Veatch (Arlington, VA)
- …activities + Manage project changes directly with the client under Project Manager supervision ** Technical expertise:** + Lead large multi-discipline teams ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...to meet project deliverables + Provide technical leadership for… more
- Black & Veatch (Arlington, VA)
- ** Project Manager - Hydropower Generation** Date: Oct 8, 2025..._are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, ... **Relocation eligible :** Yes **Full time/Part time :** Full-Time ** Project Only Hire :** No **Visa Sponsorship Available:** No...role, you will have the opportunity to: + Provide technical support for client projects with design review services,… more
- CACI International (Washington, DC)
- … Supervisor may be the individual in charge of the out-of-town trial support center . Alternatively, may assist several Project Managers on multiple minor cases ... Project Supervisor Job Category: Project and...clerical staff and first-line supervisors. * May require frequent contact with DOJ Contracting Officer Representative (COR), Case Managers,… more
- General Dynamics Information Technology (Bethesda, MD)
- …Information Technology (GDIT) is seeking a highly skilled and experienced Security Operations Center (SOC) Project Manager to support an enterprise cyber program ... (T2) **Job Family:** Cyber and IT Risk Management **Skills:** NIST, Project Management,Security Operations **Experience:** 7 + years of related... Manager will serve as the primary point of contact and leader for the SOC team, overseeing all… more
