- Pearson (Washington, DC)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- Koniag Government Services (Washington, DC)
- …Services, LLC,** a Koniag Government Service Company, is seeking a Senior Project Analyst Customer Service Support to support KPS and our government ... play a crucial role in driving operational excellence and ensuring high-quality customer service delivery. **Essential Functions, Responsibilities & Duties may… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Customer Service Analyst Associate Seize your opportunity to make ... a personal impact as a Customer Service Analyst Associate supporting our client. GDIT is your place to make meaningful contributions to challenging projects… more
- Department of State - Agency Wide (Washington, DC)
- …and evaluation of suspected fraudulent passport applications. In conjunction with the Customer Service Analyst (CSAs), maintains liaison with acceptance ... agents (clerks of court, postal service officials, military agents) to ensure that subordinates staff...experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge,… more
- Meta (Washington, DC)
- **Summary:** Meta's Enterprise Support Delivery (ESD) team is seeking a Service Experience Analyst to join our team and play a pivotal role in transforming the ... help transform the new hire tech experience at Meta. **Required Skills:** Service Experience Analyst Responsibilities: 1. Execute end-to-end new hire experience… more
- BAE Systems (Washington, DC)
- …with ITSM tools like ServiceNow for ticketing and remote support + Strong customer service skills, with the ability to communicate technical concepts clearly ... our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a...critical role in providing exceptional IT support to the customer . You'll be part of a dynamic team that… more
- Koniag Government Services (Baltimore, MD)
- Tuknik Government Services, a Koniag Government Services company, is seeking a SOC Analyst to support TGS and our government customer in Baltimore, MD. This ... Tuknik Government Services, a Koniag Government Services company, is seeking a SOC Analyst to support TGS and our government customer in Baltimore, MD/Durham,… more
- CACI International (Annapolis Junction, MD)
- …the role of Target Digital Network Analyst (TDNA), Digital Network Exploitation Analyst (DNEA), or MOS equivalent depending on service . + Experience working ... SIGINT Analyst (Technical Targeting Officer - TTO) Job Category:...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- Capital One (Mclean, VA)
- Senior Business Analyst - Consumer Identity The Consumer Identity team is looking for a Sr. Business Analyst for the Strategy and Analytics team to help us in ... to help Capital One in its push to put customer centric analysis at the center of how we...other high leverage use cases As a Senior Business Analyst at Capital One, you will apply your strategic… more
- Capital One (Mclean, VA)
- Senior Business Analyst - Commercial Loss Forecasting Situated within Commercial Credit Risk and Analytics, the Commercial Loss Forecasting team is responsible for ... the internal budget for net charge-offs. The Senior Business Analyst will be responsible for the execution, analysis, and...insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts… more
- Capital One (Mclean, VA)
- Sr. Business Analyst - Global Payment Network **Summary:** The Global Payment Network is a unique network built for global connectivity and partnership. The ... smarter, faster, and more secure. As a Senior Business Analyst at Capital One, you will apply your strategic...insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts… more
- Johns Hopkins University (Baltimore, MD)
- We are seeking a **_Business Analyst , Student Accounts_** who will report to the Director of University Student Accounts and will support a shared service team ... Refunds, Third-Party and Student Payments, and Collections, ensuring seamless service delivery, process efficiency, and compliance with institutional policies and… more
- BAE Systems (Washington, DC)
- …service strategy tasks which include managing and maintaining assets required for IT service delivery. As an **ITSM Expert Analyst ** ,you will be responsible ... customers to achieve their missions. As an **ITSM Expert Analyst ** , you'll play a critical role in providing...role in providing exceptional project management support to the customer . You'll be part of a dynamic team that… more
- Tetrad Digital Integrity LLC (Washington, DC)
- …threats and vulnerabilities in this digital age. The IT Service Management (ITSM) Analyst will be support the Chief IT Customer Solutions officer of our ... help define the current state of IT services and support ongoing continual service improvement. Key focus areas for this role involve gaining insight into processes,… more
- BigBear.ai (Columbia, MD)
- …5-8 years of experience + Clearance:TS/SCI w/ Poly + Excellent interpersonal and customer service skills to provide effective and courteous support to end-users ... Overview BigBear.ai is seeking a Service Desk Analyst to resolve technical...and provide prompt solutions to ensure smooth operations and customer satisfaction. This position supports a high visibility project… more
- Cognizant (Washington, DC)
- … Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves handling ... EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys, Amazon Connect,… more
- Johns Hopkins University (Baltimore, MD)
- …to support the overall mission of the organization. + Deliver high-value customer service that reinforces the Planning & Architecture group's leadership ... central element of this work, and the Space Planning Analyst will complement the team of planners and architects....needed. + Commitment to the mission of the University, customer service , and best practices in data-driven… more
- Koniag Government Services (Washington, DC)
- …paid time off, and more. Kadiak, LLC is seeking experienced, motivated, career and customer -oriented Program Support Analyst I. The Program Support Analyst ... Government Services company **,** is seeking a Program Support Analyst I with a Secret clearance to support **Kadiak**...a Secret clearance to support **Kadiak** and our government customer in Washington, DC. _This position is for a… more
- CBRE (Washington, DC)
- Transaction Analyst - High-Tech Client Job ID 244955 Posted 15-Dec-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction ... ready to contribute to groundbreaking innovation? CBRE is seeking a Transaction Analyst to support the success of a **leading-edge, globally recognized technology… more
- Koniag Government Services (Washington, DC)
- **Koniag Professional Services,** a Koniag Government Services company, is seeking a Business Analyst with **KPS** and our government customer in the DC Metro ... accounts, paid holidays, three weeks paid time off, and more. The Business Analyst (Acquisition Specialist III) is a senior-level acquisition analyst responsible… more