- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleCustomer Service Advisor - Call Center (Pool) Recruitment Category TypeContinuous Hire Functional CategoryCustomer ... (or equivalent) + 2+ years of customer service experience + 1+ year of inbound call center experience Additional Requirements + Successfully complete… more
- IBM (Washington, DC)
- **Introduction** As the Customer Service Contact Center GTM Lead, you will support IBM's consistent growth by bringing to the table your business ... to bring insights and experience in areas such as Customer Contact Center , Salesforce, ServiceNow, Generative AI...Service Cloud), ServiceNow, Microsoft, Genesys, AWS or other call center technology is preferred IBM is… more
- CAI (Washington, DC)
- …in healthcare or customer service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both ... Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us...continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS… more
- Highmark Health (Washington, DC)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Sysco (Landover, MD)
- …High School Diploma or equivalent **Experience** 3 years or more of customer service or call center experience **Skills** + Good communication skills + ... **JOB SUMMARY** The Customer Service Manager is responsible for the hiring, training, and supervision of the Customer Service Department. Responsible for… more
- Cognizant (Annapolis, MD)
- …School Diploma or equivalent is required + At least 2 years of Customer Service experience + Previous call center experience is preferred but not ... a wide variety of industries. The Customer Service Representative contributes to Cognizant's Contact Center ... base. This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and… more
- Sedgwick (Washington, DC)
- …(required) with auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong … more
- CenterWell (Washington, DC)
- …skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and… more
- Dal-Tile Corporation (Gaithersburg, MD)
- …Required** + High School Diploma or GED equivalency required. + 3+ years of call center or customer service experience. + Focus on customer account ... or service issues. **Primary Function and Scope** + Provides customer account management in a call center environment, which may include, but is not… more
- CareFirst (Baltimore, MD)
- … service experience. **Preferred Qualifications:** + Less than 1 year experience in a call center customer service role or experience with medical or ... information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to… more
- Westat (Rockville, MD)
- …a scheduled basis. **Basic Qualifications:** * A minimum of 1 year of customer service or call center experience. * US Citizenship is required by ... **Preferred Qualifications:** * Associate's degree or higher in an IT-related or customer service field. * Entry level CompTIA A+ IT Certification. * Experience… more
- Navy Federal Credit Union (Glen Burnie, MD)
- …verbal and written communication skills Desired Qualifications + Experience in member/ customer service preferably in a call center , retail banking or ... negotiable instruments are handled properly + Identify opportunities to cross service products and increase product penetration + Perform platform banking functions… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the ... Capital Regions' premier coordinating authority for appointing and referral management. Call Center Agents will be responsible for coordinating healthcare… more
- CVS Health (Annapolis, MD)
- …staff on work procedures, proper call handling and teamwork delivering excellent customer service . Is visible and available to staff to answer questions, ... call center operations. **Preferred Qualifications** - 2 years leading member/ customer service team. - Experience in a Medicaid and/or Medicare setting.… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …coordinate with a team in a virtual environment + Proven experience in a customer service or contact center environment, preferably handling policy-related ... and deliver a seamless customer experience. + Follow established contact center guidelines and protocols, including adhering to service level agreements… more
- TEKsystems (Columbia, MD)
- …to follow up and give them an update) Skills data entry, customer service , administrative support, call center , financial services, banking, real estate ... in a fast-paced environment -Effective communication skills, both verbal and written - Customer service oriented -Strong organizational skills -Must be able to… more
- The Hartford (Washington, DC)
- …sales experience and comfort with negotiating and overcoming objections + Current or prior call center experience preferred + Ability to adapt and thrive in a ... integrity and a strong ethical foundation. We put the customer at the center of everything we...of a team. + High speed broadband cable internet service with minimum upload/download speeds of 100MB download/10MB upload.… more
- KSA Integration LLC (Arlington, VA)
- Call Center Program Manager arlington, VA (http://maps.google.com/maps?q=arlington+VA+USA+22211) Description KSA Integrationis a Service -Disabled ... rapidly growing government contractor that has built a reputation on focused customer service , on-time performance, and continuous improvement. To demonstrate… more
- Transdev (Arlington, VA)
- …This position is based in Arlington, Virginia in supporting the Arlington Star Call Center . Transdev is proud to offer: + Competitive compensation package ... Policy Key Responsibilities: + Supervises daily activities of all customer service representatives and scheduler personnel. +...Full Time Req ID: 5161 Pay Group: UC6 Cost Center : 52936 The above statements are intended to describe… more
- Lincoln Financial (Washington, DC)
- …#:** 74726 **The Role at a Glance** We are excited to bring on a ** Customer Service Representative** to join our fast paced, high volume Life Contact ... perform and grow in this fast-paced environment. As a Customer Service Representative, you will serve as...the appropriate systems. You will take ownership of each call working to deescalate customer concerns as… more