- General Dynamics Information Technology (Mclean, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career ... part in improving how agencies operate. We are seeking a proactive and customer-focused Help Desk Team Lead to oversee our frontline IT support … more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …classifications. What you will do + Responsible for training and coaching Service Desk team members on effective methods to research, troubleshoot, deliver ... on-demand access by Government and Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas. + Acts as the… more
- Chenega Corporation (Arlington, VA)
- …assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Tier 1 Help Desk Analyst Arlington, VA ....Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join...(MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the...direction when needed). Key job responsibilities As the Deal Desk Manager, KGS you will guide the team… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to… more
- NuAxis Innovations (Washington, DC)
- …a Full-Time position. **Job Description** + Quality Assurance Manager (QAM) with Enterprise IT Help Desk /Service Desk Background + The ideal candidate for ... the QAM position, coming from a Help Desk /Service Desk background, should...for federal clients are met or exceeded. Leadership & Team Management: + Proven ability to lead … more
- Motion Recruitment Partners (Arlington, VA)
- Help Desk - Hybrid Washington DC Arlington,...presentation skills are a plus, as you may eventually lead IT orientations for new team members. ... Virginia **Hybrid** Contract $40/hr - $46/hr Help Desk As the Help Desk Technician, you'll be responsible for monitoring and updating IT support tickets… more
- Marriott (Washington, DC)
- …major; no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...Encourages and building mutual trust, respect, and cooperation among team members. * Serves as a role model to… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... + Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +...each shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …of the local Service Desk Lead as part of an integrated service desk and end-user support team . Required Qualifications: * Experience: Minimum of 3 to 5 ... and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause and… more
- New York Times (Washington, DC)
- …it's worth paying for. The Climate desk is seeking a veteran journalist to help lead our climate coverage. The deputy will work closely with reporters in New ... New York Times is to seek the truth and help people understand the world. That means independent journalism...ability to improve and elevate every story. The Climate Desk is a highly collaborative team ; editors… more
- Amazon (Arlington, VA)
- …satellite network. We have an immediate opening for a Head of our KGS Deal Desk to support the KGS team focusing on government customers around the world, ... you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so,… more
- Koniag Government Services (Washington, DC)
- HUD DATA Center Operations Team Lead Washington, DC, USA Req #518 Tuesday, June 3, 2025 **Koniag Data Solutions, LLC,** a Koniag Government Services company, is ... an experienced highly qualified professional HUD DATA Center Operations Team Lead to support KDS, and our...hardware/software, and (3) cloud services providers, and (4) HUD Help Desk TIER1 Support. This position is… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... box for DISA ASI messages, coordinate with the ASI team , and process JSP ASI requests. + Oversee all...services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a… more
- Leidos (Bethesda, MD)
- …of the National Media Exploitation Center (NMEC). In this pivotal role, the Lead Systems Engineer will spearhead the team 's endeavors to deliver comprehensive, ... system integrity issues and solutions for the full system lifecycle. + Effectively lead a geographically dispersed multi-discipline team to achieve the program… more
- General Dynamics Information Technology (Washington, DC)
- …Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Information Technology (IT) Support,IT ... GDIT, people are our differentiator. As an IT Maintenance Lead , you will help ensure today is...is smarter. Our work depends on an IT Maintenance Lead joining our team to bring professionalism… more
- Deloitte (Washington, DC)
- …& Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside ... IT Operations Center to resolve problems. + Initiate and lead the crisis action team for critical...clients as well as public higher education institutions, our team of professionals brings fresh perspective to help… more
- Fujifilm (Washington, DC)
- …additional level of expertise and experience to the customer service national support specialists team . The Lead NS3 will assist in driving all aspects of ... a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise… more
- Fannie Mae (Washington, DC)
- …and reports used to evaluate the impact of proposed risks to the enterprise. * Lead team in monitoring information and processes to reduce risk using rigorous ... the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you...flexible environment. Here, you will grow your career and help create access to fair, affordable housing finance. Job… more
- Cisco (Washington, DC)
- …but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that ... seeking a dynamic Senior IT Service Management (ITSM) Practice Lead to join the Cisco/Splunk IT organization. Along with...to join the Cisco/Splunk IT organization. Along with your team members, you will be responsible for the overall… more