- TekSynap (Washington, DC)
- …programming skills. + Technical certification, or HDI Certification **Overview** We are seeking a Tier II Service Desk Technician to join our team supporting ... user support services for hardware and software. + Implement Tier 0 self-service capability for user password resets, frequently...tickets and provide daily updates. + Provide a service desk call center support from 0600 - 1800 Monday… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and ... VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine… more
- TAD PGS, Inc. (Laurel, MD)
- …questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support ... We have an outstanding Contract position for anIT Help Desk Technicianto join a leading...work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be… more
- Robert Half Technology (Washington, DC)
- Description We are looking for an experienced Help Desk Technician II to provide advanced technical support and ensure seamless IT operations for end users ... in a dynamic environment, we encourage you to apply. Responsibilities: * Provide Tier 2 technical support to resolve escalated issues both remotely and onsite. *… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,Phone ... differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier...required. + Use ticketing system to: + Proactively check help desk queue for new emails and… more
- SAIC (Washington, DC)
- …currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk Technician to begin an exciting and challenging career ... with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and upgrades to… more
- Diversified (Washington, DC)
- …environments, and is passionate about the competitive gaming ecosystem. Key Responsibilities 1. IT Help Desk & End-User Support (Primary when no events) + Serve ... This hybrid role combines the day-to-day responsibilities of a Tier 1-2 IT Support Technician with the...the first point of contact for technical assistance via help desk tickets, phone, email, or in-person… more
- TAD PGS, Inc. (Laurel, MD)
- …and mobile device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with ... Driver's license** We are seeking an IT Walk-up Support Technician to help us support the information...: + At least 5 years of a relevant Tier 2 IT-related Support work experience. + Must be… more
- Beltway Companies (Baltimore, MD)
- …Us: Beltway Companies is the largest commercial truck dealership in Maryland, offering top- tier truck and warranty repair services. We work with major brands like ... while maintaining high standards. + Collaborating with the service desk to discuss vehicle issues and repair needs. +...per hour based on experience, skills, and certifications + Technician Productivity Bonuses to reward your hard work +… more
- SAIC (Washington, DC)
- …seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk /Asset Management Technician to begin an exciting and challenging ... career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will also support the management life cycle… more