- NuAxis Innovations (Washington, DC)
- … Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required...may require local travel + Intercept and manage customer IT service requests via telephone, fax, e-mail,… more
- Dentons US LLP (Washington, DC)
- …including scheduling, publishing classes, reserving facilities, and maintaining evaluations. + Support other IT teams such as Service Desk and Applications ... IT Training Supervisor Chicago, IL, USKansas City, MO,...of training programs. + Provide regular updates to the Service Delivery Manager on program implementation, milestones, and resource… more
- Dentons US LLP (Washington, DC)
- …of the Firm's technology goals and objectives + Assist with end user issues and service desk tickets where Level 3 support is required + Participate in outage ... testing + Ability to conduct and direct research into IT issues and products as required + SQL administration...with the application process, please call our Talent Acquisition Specialist at +1 314 259 5898 or contact us… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are accurate… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... and other critical applications. + Collaboration with Teams: Work with other IT team members and departments on special projects, system upgrades, and technology… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and ... resolving technical hardware and/or software issues, and providing quick resolution and customer service . + Demonstrated experience working help desk issues in a… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional ( IT Specialist ) with an active Secret clearance to provide outstanding desk -side support, ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and… more
- Gama-1 Technologies (Silver Spring, MD)
- Summary GAMA-1 Technologies, LLC seeks an experienced IT Security Specialist III to strengthen program efficiency, effectiveness, and consistency through timely, ... under the Risk Management Framework (RMF) in a telework environment. The specialist will plan, implement, upgrade, and monitor security measures to protect networks,… more
- TEKsystems (Baltimore, MD)
- …chat. Skills Technical support, contact center, help desk , Troubleshooting, Help desk support, Support, Service desk Additional Skills & Qualifications ... and programs in accordance with client contract requirements. The Technical Support Specialist will route service requests and incidents after documented… more
- Cognizant (Washington, DC)
- …Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration, ... Cognizant Technology Solutions is currently seeking a highly skilled ** Service Line Specialist - CIS** who will...leading transformative led conversation with VP/CXO decision makers across IT and business teams. . Lead the design and… more
- KBR (Bethesda, MD)
- …+ Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk as a whole and remain relevant throughout constant demand and ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National...traffic, major incidents, and general administration for assisting other Service Desk peers. + Using dashboards provided,… more
- M. C. Dean (District Of Columbia, DC)
- …responsible for monitoring and operating the Building Automation System and sometimes answering the Service Desk phone and creating work orders in the site work ... telecommunications, life safety, automation and controls, audio visual, and IT systems. MC Dean is headquartered in Tysons, Virginia,...+ Sets up alarms for optimal efficiency and response. ** Service :** + Responds to service calls by… more
- Marriott (Forest Heights, MD)
- …that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the ... the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience....and always ask themselves how they can improve the service experience. If this sounds like you, we invite… more
- CACI International (Arlington, VA)
- …in Arlington, VA. You will provide incident resolution to customers with IT Service problems related to complex PeopleSoft and Non-PeopleSoft application ... IT OPS Intern - Summer 2026 Job Category:...an updated working knowledge of customer systems and current service desk processes and procedures in the… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Service Level Agreement (SLA) requirements to users * Responds to internal and external IT Service Requests for IT services * Provides user notification ... Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,Information Technology ( IT ) Support,Technical Support **Certifications:**… more
- TEKsystems (Washington, DC)
- …of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced end-user issues ... teams to troubleshoot issues. * Updates status of queued service requests with the IT service...Troubleshooting, Imaging, Windows 10/11, Office 365, Microsoft Outlook, Mac, service desk , Active directory, Hardware, Deployment, O365,… more
- Marriott (Bethesda, MD)
- …Ensures early warning to the business stakeholder executives regarding degraded or missed service levels. ** IT Governance** . Follows all defined IR standards ... of ETL capabilities and products. You will assume technical ownership of Service Provider deliverables and lead their technical resources to ensure deliverables are… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Configure, ... tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix...environment. + Provide support to resolve incident, problem, or service requests that require subject matter expertise and cannot… more
- Spanish Peaks Mountain Club (Washington, DC)
- …for multiple properties + Active partner who provides support of a specialist nature to the Executive Committee + Oversee recruitment, compensation/benefits, and ... business partner + You are passionate about providing exceptional service and creating memorable moments + You are open...Requirements + Must be able to sit at a desk for up to five (5) hours per day… more
