- Rocket Software (Washington, DC)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management , you will lead a team of our Senior ... Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management , you will lead a team of our Senior … more
- Amazon (Arlington, VA)
- …and managing teams to make long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household Essentials ... responsible for all business and operational objectives of your Customer Success Management team. You'll...A day in the life * Participate in an Customer Success Manager interview loop… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... with our program. The key responsibilities of a Senior Customer Success Manager include but...Sigma, PDCA, DMAIC) * 4+ years' experience in account management , marketing, buying, or customer success… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business...Customer Success Manager drives business growth for some...experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success , Account Management , … more
- Amazon (Arlington, VA)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... in the technology industry focused on customer success or in go-to-market roles, or management ...clients on go-to-market topics - 7+ years in partner management , customer success , or in… more
- Cardinal Health (Baltimore, MD)
- …innovation deliver the most cost effective and workflow efficient patient care possible. The Customer Success Manager is critically important role to the ... customer in Baltimore, Maryland** **Responsibilities:** The WaveMark ** Customer Success Manager ** holds the...large scale, complex integrations preferred + Experience in Account Management or Customer Success preferred… more
- Amazon (Arlington, VA)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies that directly ... e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon...Services provides comprehensive support to enrolled partners through dedicated customer success management , strategic advice,… more
- Amazon (Arlington, VA)
- …and projects that create an immediate impact on customers and businesses? As a Customer Success Manager with Consumables-Amazon Vendor Services, you will ... and tactical goals. Our goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to enhance the… more
- Amazon (Arlington, VA)
- …customers successful migration to AWS. A day in the life The Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources ... International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. The Customer Solutions Management role is a function...account teams, and Connect service team members to drive customer success . A CSS will run attach… more
- RELX INC (Annapolis, MD)
- …performance-driving decisions. About the Role We're looking for a highly strategic and relationship-driven Customer Success Manager to join our team. In this ... such as product usage, NPS, churn, and account health Requirements + Customer Success , Account Management , or a similar client-facing role experience +… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …health system clients, focusing on both customer retention and revenue growth. The Customer Success Manager will work closely with clients to ensure the ... Manager - West Coast Reporting to: VP, Customer Success Location: Remote; Preference for West...growth, including upselling and cross-selling additional products or services. Customer Relationship Management : + Serve as the… more
- Sprinklr (Washington, DC)
- …more about our culture here: The Sprinklr Way. **Job Description** As a **Technical Success Manager (TSM) - Core** you will be a trusted advisor responsible ... for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human… more
- Marriott (Bethesda, MD)
- …Senior Director of Mobile Product as part of the overall Digital team, the Senior Manager , Mobile App Marketing & Product Success will play a strategic role in ... **Schedule** Full Time **Located Remotely?** Y **Position Type** Management **JOB SUMMARY** The Marriott Mobile App Team is… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business...Customer Success Manager drives business growth for some...experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success , Account Management , … more
- DealerOn, Inc. (Rockville, MD)
- …in-market traffic and converting prospects to customers for our clients. The Program Success Manager 's overall responsibility is to build, maintain and grow our ... + High School Diploma or equivalent + 3+ years of customer support or account management experience + Strong ability to work with cross-functional teams in… more
- PagerDuty (Washington, DC)
- …of customer centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our ... Team Management : + Lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management… more
- Cisco (Washington, DC)
- …new heights with a team that has your back. **Role Summary** Are you an experienced Customer Success Manager in the Technology Sector? Are you seeking a ... risk in the implementation and adoption path. **Meet the Customer Success and Experience Team** Are you... . **Responsibilities** + Partner with the regional sales manager , technical account manager , and other technical… more
- Cisco (Washington, DC)
- …new heights with a team that has your back. **Role Summary** Are you an experienced Customer Success Manager in the Technology Sector? Are you seeking a ... risk in the implementation and adoption path. **Meet the Customer Success and Experience Team** Are you... . **Responsibilities** + Partner with the regional sales manager , technical account manager , and other technical… more
- EBSCO Information Services (Washington, DC)
- …and Editorial-to deliver a seamless and value-driven customer experience. The Customer Success Manager will ensure consistent service delivery across ... global, inclusive mission. Join us to help make an impact. **Your Opportunity** Customer Success Managers (CSMs) partner with EBSCO Clinical Decisions customers… more
- Amazon (Arlington, VA)
- …brands to small businesses down the street. We are seeking a Product Marketing Manager , for the Amazon Seller Marketing team. You will be responsible for leading our ... ideal candidate has 4+ years of marketing and project management experience. You will use data to drive improvements...anything is possible, and a relentless focus on the customer . You will have direct hands-on ownership as well… more