- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations / Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... USD $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5787/ operations - customer - service - delivery -manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_… more
- Lumen (Washington, DC)
- …a collaborative and adaptive culture, maintaining high-performance standards in government-focused service operations . Public Sector Customer Engagement & ... with public sector clients, ensuring seamless service delivery and swift issue resolution. Manages customer ... service operations . Develops and implements service improvement plans in response to customer … more
- Cardinal Health (Washington, DC)
- …& Rotating Saturdays 10AM-2PM EST (as frequent as business needs dictate)** **_What Customer Service Operations contributes to Cardinal Health_** Customer ... contract administration, customer orders, and problem resolution. Customer Service Operations is responsible...assigned. + Completes C/S documentation within 24 hours of service delivery , as required. Ensures that all… more
- Diversified (Washington, DC)
- …studio, live production and broadcast operations . This role oversees day-to-day service delivery , team management, and client relationships for a portfolio ... YOU CAN DO IT AT DIVERSIFIED. Job Summary: The Service Delivery Manager, Media is responsible for...of media clients, ensuring smooth operations across the media supply chain, live streaming, studio… more
- NTT DATA North America (Arlington, VA)
- … Manager** Job Description: The government client is looking for IT service delivery , IT infrastructure, and IT lifecycle operations support for all of its ... Manager provides reports to Government leadership team on the performance of Service Delivery , customer complaints, and suggestions on how to improve on … more
- Deloitte (Washington, DC)
- …, you will play a critical role in implementing and optimizing Human Resource Service Delivery (HRSD) solutions, with a particular focus on the HR workflows, ... + Required Certifications: ServiceNow Certification Implementation Specialist - HR Service Delivery (HRSD), ServiceNow Certified System Administrator. +… more
- M. C. Dean (District Of Columbia, DC)
- …government facility, you will be responsible for managing incoming communications, coordinating service delivery and maintaining detailed records. You will work ... or account notes in web-based operational systems. + Coordinate service delivery , including scheduling maintenance activities and...a minimum of 3+ years of experience in a customer service /helpdesk-oriented role. **_This job posting is… more
- Cognizant (Annapolis, MD)
- ** Service Delivery Manager Associate** **Job Description** + Manage a team size of 10 or more. + Handle customer escalations and maintain customer ... and technical data support for regulatory/business-oriented processes for Encounter Data Operations . + Analyze and interprets encounter data to identify potential… more
- TEKsystems (Washington, DC)
- …100% onsite Role Priority #1 Overall site leadership and field support accountability: Customer Service / Customer 1st Role Priority #2 Windows 10 Deskside ... End-user client -LAN/Networking support in a corporate environment * Excellent customer service experience * Resource must have previous healthcare/clinical… more
- Breakthru Beverage Group (Washington, DC)
- …relationship Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments. Administration of ... is to assist with the daily management of the operations delivery staff. Schedule: Tuesday-Friday 10am-7pm **Job...Drivers and perform observation and coaching to ensure proper customer service , productivity metric achievement, and safety… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... data and AI transformations, with a focus on Generative AI advisory for delivery , user adoption, operations transformation, and AI governance. 5. Orchestrating… more
- Mobile Communications America (Timonium, MD)
- We are seeking a high-impact **Assistant Director, Service & Operations ,** to lead service delivery , drive profitability, and develop cross-functional ... service gross profit performance and offers exposure to sales and operations , supporting growth, efficiency, and employee and customer satisfaction across… more
- Capital One (Mclean, VA)
- Sr. Manager, Product Management, Delivery Experience Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one ... fostering collaboration and delivering great experiences for our customers. Delivery Experience (DE) is at the heart of our...of channels to serve as the voice of the customer internally - identifying new capabilities, defining product features,… more
- Leidos (Bethesda, MD)
- …management, the assurance of accurate installations, and functioning software applications. delivery of Customer deliverables, creation of Customer ... **Description** Leidos Dig Mod Health IT division is seeking an Application Delivery /Load Balancing Team Lead on a large network services opportunity supporting the… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations . The AWS Industries Team at AWS helps AWS customers implement… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... adoption. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... topics such as security strategy and optimizing cloud security operations while being able to dive deep into AWS...implement complex, scalable, and secure AWS solutions tailored to customer needs 5. Enable and engage delivery … more
- Breakthru Beverage Group (Washington, DC)
- …beer, wine, and spirits industry looking for individuals who share our passion for customer service and thrive in a fast-paced working environment. As a member ... Relationship Maintain good relations with retail customers. Provides customer service by listening and resolving ...by listening and resolving customer concerns. Maintains customer confidence and protects operations by keeping… more
- Deloitte (Washington, DC)
- …business units. As a payroll leader you will be responsible for ensuring the quality-of- service delivery to our clients. This could include supporting the client ... US Payroll Delivery Specialist Leader -Human Capital Job Description 5-20-25...attention to detail and a commitment to delivering excellent customer service to both internal and external… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this… more