- GAP Solutions Inc (Washington, DC)
- …of operations , assisting with contract compliance, and overseeing day-to-day call center performance. **Duties and Responsibilities:** + Serve as the ... (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont,...program or project support, including 3+ years in contact center , law enforcement intake, or operations support… more
- GAP Solutions Inc (Washington, DC)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...project management experience** **, including** **5+ years managing contact center or law enforcement/intake operations ** **of comparable… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- MACS Operations Manager Job ID: 250919 Location: MD-Metro Bldg New Carrollton Full/Part Time: Full-Time Posting Open-Close 10/20/2025 - 10/26/2025 Union NRP ... Regular/Temporary: Regular **Job Description** WMATA is hiring a MetroAccess Operations Manager to oversee and advance MetroAccess paratransit contractor… more
- Home Depot (Sparrows Point, MD)
- **Position Purpose:** The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center environment to ... it is an outstanding place to work. The DC Operations Manager may be responsible for the...productivity and leverage expenses for the Home Depot distribution center . DC Operations Managers must analyze trends,… more
- NuAxis Innovations (Washington, DC)
- …Certifications:** + Service Desk-specific certifications, such as **HDI Support Center Manager ** or **ITSM certifications.** **Personal Attributes** + ... ** Operations Supervisor** Location **Washington, DC** \# of openings...on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion.… more
- Transdev (New Carrollton, MD)
- Call Center Operations Manager Transdev in the greater Washington DC area at our WMATA contract is hiring for a Call Center Operations ... Manager . As the Call Center Operations Manager , you will directly oversee call center personnel to ensure positive morale and effective daily … more
- Transdev (Arlington, VA)
- Operations Manager The Operations ...based in Arlington, Virginia in supporting the Arlington Star Call Center . Transdev is proud to offer: + ... Manager reports directly to the General Manager in fulfilling daily operations including but...Full Time Req ID: 5161 Pay Group: UC6 Cost Center : 52936 The above statements are intended to describe… more
- Ivyhill Technologies LLC (Bethesda, MD)
- … Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- Transdev (New Carrollton, MD)
- Call Center Training Manager Transdev is looking for a Call Center Training Manager to join our team in New Carrollton, MD. We are seeking ... a training space, updated materials, and necessary equipment. + Supervise the Call Center Trainer in delivering training sessions and maintaining training… more
- Transdev (New Carrollton, MD)
- Call Center Customer Service Manager Transdev is looking for a Call Center Customer Service Manager to join our team in New Carrollton, MD. We ... Seven to ten years of relevant leadership experience in a customer service or call center environment. + Pleasant telephone voice/manner + Strong written and… more
- Capital One (Mclean, VA)
- Quality Assurance Manager , Security Operations Center (Sentry) At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple-bring ... why our team is looking to add a Security Operations Center (SOC) Quality Assurance Manager...our service delivery, with a specific focus on our call queue, incident handling, and overall operational efficiency. This… more
- Amazon (Arlington, VA)
- …program management experience in a high-volume, high-intensity environment such as a security operations center , call center , or crisis ... Supervisors' priorities are focused on supporting their Operators, and their success. The Operations Manager will oversee the service delivery of the global… more
- Intermountain Health (Washington, DC)
- …statistics, or a related field is often preferred. + Several years of experience in call center operations and workforce management are typically required. + ... **Job Description:** The Operations Workforce Manager involves forecasting call volumes, creating...coaching and feedback to improve performance. Collaborate with other call center managers and operations … more
- Georgetown Univerisity (Washington, DC)
- …Universities, as well as their graduate students and fellows, participate in our research. The Center Manager reports to the Director and plays a key role in the ... with faculty and scholars from across the country). The Center Manager is responsible for overseeing the...management and administrative support to faculty associated with the Center and coordinates operations across the … more
- CoreSite (Washington, DC)
- …customer uptime in the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are ... of junior staff. + Work with the site Data Center Manager to track and complete an...the database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed… more
- Foundation Partners Group (Beltsville, MD)
- …the funeral industry across the nation. We currently have an opening for a Care Center Manager at Chesapeake Crematory in Beltsville, MD. The Care Center ... is to lead and oversee the day-to-day Decedent Care Center operations , financial performance, Team Member development,...and delivery of staff meetings, delegates to transfer care manager as needed + Oversees and ensures fleet is… more
- Georgetown Univerisity (Washington, DC)
- …a difference in the world. Requirements Job Overview The Loading Dock Manager , Facilities Management - Georgetown University Capitol Campus, oversees all daily ... operations of the loading dock at 111 Massachusetts Avenue....deliveries, shipments, and waste removal for the building. The manager coordinates dock scheduling, supervises dock staff, enforces safety… more
- Ferguson Enterprises, LLC. (Upper Marlboro, MD)
- …of, at a company you can believe in. Ferguson is currently seeking a **Facilities Manager ** to join our **Upper Marlboro Distribution Center team** ! This role ... relationship with all associates involved in ensuring successful facility operations . **Qualifications:** + BA/BS degree in Construction, Engineering, Facilities,… more
- RTX Corporation (Annapolis, MD)
- …As the Flight Operations Manager leading our Annapolis-based Flight Operations Center , you'll play a pivotal role in delivering world-class service that ... Coordinators responsible for resolving operational issues in a 24/7 operations center , ensuring seamless and responsive service...Provide on- call leadership support for the Flight Operations Center outside of normal business hours… more
- Fresenius Medical Center (Clinton, MD)
- …Ensure provision of quality patient care while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements ... is required. + Must be available as a full-time employee and provide on- call coverage when necessary. + Demonstrated leadership competencies and skills for the… more
