- Wilson Language Training (Washington, DC)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working ... be a changemaker? Wilson Language training is growing and is looking to hire a Senior Customer Success Manager . Our company is growing and looking to… more
- American Bankers Association (Washington, DC)
- …annually assigned revenue targets based upon ABA board budgets and maintaining customer satisfaction. The Senior Director provides day-to-day oversight of ... and products. + Work collaboratively with the Business Development Manager to create sponsorship and exhibit opportunities. + Develop...the ability to represent ABA and work well with senior representatives of the industry. + Strong customer… more
- Fannie Mae (Washington, DC)
- …fairness, and rigor in investigative processes, and provide expert guidance to senior leadership. This role is responsible for managing a team of investigators, ... skills, with the ability to effectively present to and influence colleagues and senior management across all levels of the organization. * Proven ability to handle… more
- Powell Industries, Inc. (Washington, DC)
- Powell Service Division is looking for a highly skilled and motivated Senior Service Technician interested in joining one of the nation's leading providers of medium ... can work well independently, and is a problem solver. Senior service technicians are expected to service the west...work schedule to Field Operations Scheduler and District Service Manager + Maintain flexible work hours, which will include… more
- iCIMS (Washington, DC)
- **Job Overview** We are seeking an exceptional Senior Manager of Site Reliability Engineering (SRE) to lead our global SRE organization and drive operational ... Collaboration** : Improved partnership metrics with Product, Engineering, and Customer Success teams **About Us** When you...DevOps, or Infrastructure Engineering roles with 5+ years in senior positions + Proven track record of scaling global… more
- iCIMS (Washington, DC)
- …across all engagements. + Project sponsor larger enterprise engagements and align with customer project sponsors to ensure shared success + Monitor project ... **Job Overview** We are seeking a strategic and experienced Manager , Project Management to lead a team responsible for...executive presence and the ability to collaborate effectively with senior stakeholders and customer executives. + Proven… more
- NuAxis Innovations (Washington, DC)
- …a Full-Time position. **Job Summary:** The Optional Services Lead will serve as a senior manager to drive operational excellence and ensure contract success . ... a federal IT company on a mission to make customer experience (CX) the center of every government solution.**...& Responsibilities:** + The Optional Services Lead is a senior role within the Client IT support team, responsible… more
- Commvault (Washington, DC)
- …skills + Background in IT infrastructure; SaaS Experience Preferred **Meet the Hiring Manager :** Grant Wagner - Senior Director, Sales **You'll love working here ... organizes, leads and controls balanced sales growth, account penetration and customer satisfaction on a long-term multi-quarter basis. This individual may lead… more
- Parexel (Washington, DC)
- …and challenges + Pro-actively proposing and/or delivering relevant actions contributing to the success of the study/project and risk mitigation + Creating a sense of ... sponsorship as needed with the support of the designated Senior Medical Director/ Global Head of TA (as appropriate)...Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address… more
- Epsilon, Inc (Arlington, VA)
- …this position. Starting salary will be thoughtfully determined by the hiring manager based on a variety of factors including candidate experience, education, ... onsite in Manassas, VA within the first year. **Our Customer 's Mission:** Team Epsilon has been chosen to deliver...and data center management, are essential to the mission's success , so we're looking for team members who are… more
- Epsilon, Inc (Arlington, VA)
- …this position. Starting salary will be thoughtfully determined by the hiring manager based on a variety of factors including candidate experience, education, ... onsite in Manassas, VA within the first year. **Our Customer 's Mission:** Team Epsilon has been chosen to deliver...and data center management, are essential to the mission's success , so we're looking for team members who are… more
- Microsoft Corporation (Washington, DC)
- …of segment - Civilian, Defense, or intelligence community. As a ** Senior ** ** Customer Success Account Manager ** (CSAM), you are the primary delivery ... an awareness of the cloud technology marketplace, including Microsoft competitors. ** Customer Success Leadership** + Initiates conversations with customers to… more
- Acxiom (Annapolis, MD)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting… more
- Amazon (Arlington, VA)
- …EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated Cloud (ADC) ... more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is...Supply Chain, and Finance along with high visibility to senior leaders at AWS. This position requires that the… more
- ISC2 (Washington, DC)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... You will be accountable for the performance of the Customer Success Account Managers and for aligning...Strong interpersonal and executive presence, with ability to engage senior customer stakeholders, exhibiting focus and drive… more
- NTT America, Inc. (Annapolis, MD)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... does not manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties… more
- Choice Hotels (North Bethesda, MD)
- …franchisors, has an exciting new opportunity as our Partnership Strategy & Operations Senior Manager in the Corporate Development & Strategic Alliances team. The ... to apply today for our Partnership Strategy & Operations Senior Manager role today and #MakeItYourChoice. Your...and track key performance indicators (KPIs) to measure the success of strategic initiatives and operational improvements + Develop… more
- Precise Systems, Inc. (Arlington, VA)
- …the Precise solution. We are currently seeking seeking a Deputy Senior Program Manager to support our Army customer in Arlington, VA. This position is ... have demonstrated and perfected our ability to manage the customer 's needs, no matter how complex - offering exceptional...contingent upon contract award. The Deputy Senior Program Manager is responsible… more
- Choice Hotels (North Bethesda, MD)
- Strategy & Transformation Senior Manager Who are we looking for? Choice Hotels, one of the world's largest lodging franchisors, has an exciting new opportunity ... for a Senior Manager within our Strategy & Transformation...continuous improvement to ensure initiatives lead to long-term operation success . Executive Communication & Stakeholder Engagement (15%) + Develop… more
- Marriott (Bethesda, MD)
- …learning tech helps power this experience globally for our associates. The Role. The Senior Manager , Learning Tech Strategies + Solutions sits within our Global ... Learning Leaders to help solve our learning needs via our technology. The Senior Manager provides thought leadership and develops + delivers meaningful business… more