- Caliber Systems Inc. (Washington, DC)
- …Management Consulting and Digital Transformation Company, is looking for a highly motivated Service Desk Manager to join our team supporting a Federal client. ... end users. ACTIVE SECRET CLEARANCE REQUIRED. Essential Functions Liaison between service desk operations and supported organizations for issues related… more
- International Legal Technology Association (Washington, DC)
- …Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service ... Desk Supervisor is responsible for managing the day-to-day operations of the service desk , ensuring that all requests for support are handled in a timely and… more
- Peraton (Washington, DC)
- …have the ability to obtain / maintain a Public Trust clearance. 10 years of IT Service Desk experience. Experience managing or supervising a Service Desk ... NIST 800-53, and federal cybersecurity requirements for IT operations. Experience in 24x7 service desk environments. Exposure to automation, self‑ service , or… more
- Considine Search (Washington, DC)
- …Department of a prestigious law firm has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service ... Desk Supervisor is responsible for managing the day-to-day operations of the service desk , ensuring that all requests for support are handled in a timely and… more
- BTI (Washington, DC)
- …experience delivering innovative IT Solutions to the Federal Government, is seeking a IT Service Desk Manager in support of HUD OIG (Business Operations Support ... Services) in Washington DC. Position Summary The IT Service Desk Manager is responsible for managing and overseeing all aspects of the IT service desk … more
- Itlearn360 (Washington, DC)
- IT Service Desk Specialist - SECRET clearance required job at Tesla Laboratories. Inc.. Washington DC. Active Secret Clearance Required The position is on site ... in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT… more
- Caliber Systems Inc. (Washington, DC)
- A management consulting firm is seeking a motivated Service Desk Manager to support a Federal client remotely. The role involves overseeing help desk ... and an active Secret Clearance are mandatory. This position drives client engagement and process improvements for service desk operations. #J-18808-Ljbffr more
- International Legal Technology Association (Washington, DC)
- A leading law firm is seeking an experienced IT Service Desk Supervisor to manage the day-to-day operations of the IT service desk . Responsibilities ... include supervising staff, handling escalated support requests, and developing processes to improve efficiency. Ideal candidates will have a background in professional services, strong analytical and leadership skills, and the ability to motivate and develop… more
- Tesla Laboratories, Inc. (Washington, DC)
- …is on site in Washington DC with FinCen. Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation. Ensure all time reporting and other required reports are accurate… more
- Tesla Laboratories, Inc. (Washington, DC)
- …in Washington DC is seeking an on-site IT Support Specialist to join their IT Service Desk . This role requires an active Top Secret Clearance and at least ... troubleshooting desktop hardware and software issues, providing exceptional customer service , and managing IT infrastructure. Candidates should have relevant… more
- Itlearn360 (Washington, DC)
- A technology services company in Washington, DC is seeking an IT Service Desk Specialist to provide Tier 1-3 support on-site. This role requires troubleshooting ... software and hardware issues, managing IT infrastructure, and strong customer service skills. A Bachelors degree, relevant certifications, and active Secret… more
- Peraton (Washington, DC)
- A major IT services company is seeking an experienced Service Desk Lead to oversee IT operations for the FAA. This role involves managing service desk ... strong technical background, excellent leadership skills, and experience in a fast-paced service environment. You will play a crucial part in maintaining the safety… more
- EmergencyMD (Bethesda, MD)
- …to Costco or Sam's 401K and much, much more! Role Designation: IT Service Desk Specialist Level II IT Security Designation: ADP/IT-II Investigation Required: ... articles, runbooks, and user-facing guides to reduce repeat issues. Monitor service desk queues and metrics; identify trends and propose preventative fixes or… more
- EmergencyMD (Bethesda, MD)
- A technology services company based in Bethesda, Maryland is seeking an IT Service Desk Specialist Level II. This role requires at least 4 years of experience in ... technical support, along with a Bachelor's degree. Responsibilities include advanced troubleshooting, managing escalated incidents, and supporting onboarding tasks. Ideal candidates will have strong problem-solving skills and familiarity with security best… more
- MyEyeDr. (Washington, DC)
- About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient ... experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools… more
- Ross Stores (Columbia, MD)
- …Associates in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc. Personal and Store Brand ... Customers. Assists in the facilitation of monthly safety meetings. Customer Service Treats all Customers, Associates, and other leaders with respect. Demonstrates… more
- Ross Stores (Columbia, MD)
- …Associates in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc. Personal and Store Brand ... all Associates understand and can execute emergency operating procedures. Customer Service Treats all Customers, Associates, and other leaders with respect.… more
- Actionet Inc (Washington, DC)
- …exceptional end‑user support across all agency locations. This role oversees the Service Desk , AV/VTC operations, and knowledge management functions, ensuring ... of creating and generating helpdesk reports from ServiceNow. Manage the agency Service Desk , handling over 4,250+ monthly calls and over 10,800+ tasks. Oversee… more
- Actionet Inc (Washington, DC)
- …ensure exceptional support across all agency locations. This role includes managing the Service Desk , overseeing AV/VTC operations, and leading a team to deliver ... A leading service management firm in Washington, DC is seeking...should have over 7 years of experience managing federal service desks, strong communication skills, and familiarity with ServiceNow.… more
- US Department of State (Washington, DC)
- …Apply: Job Status: Duration Appointment: This is a non-status, non-permanent Personal Service Contract (PSC) position. PSCs do not acquire a competitive or excepted ... service status from this position. Contract is 1 year;...experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge,… more
