- Lumen (Washington, DC)
- …Join us as we digitally connect the world and shape the future. **The Role** The Support Desk Associate role provides back-office, functional support to ... any state **The Main Responsibilities** + Tier 2 CSS support plus projects + Navigates and leverages resources, systems,...+ 1+ years of work experience in a customer support role + Fundamental understanding of the Customer Success… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Associate 's or Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call center experience (or relevant degree/certification in… more
- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service,Information Technology (IT) Support… more
- Link Solutions Inc (Adelphi, MD)
- …for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician ( Associate -Level) to join our team at Adelphi, MD. + Must ... an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Technician ( Associate -Level) will serve as the face of our team,… more
- Steampunk (Mclean, VA)
- …policies and procedures **Qualifications** **Required:** + Experience with help desk support activities and/or Windows/MacOS desktop troubleshooting ... Steampunk participates in the E-Verify program._ Refer a Friend (https://careers-steampunk.icims.com/jobs/7194/ associate -service- desk -technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need help finding the right job?**… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …the Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support . They ... work aids to resolve tickets at lowest level of support + Receive, triage and route tickets to Tier...the following capabilities: + Four (4) years demonstrated Help Desk experience with an Associate 's degree. In… more
- Cognizant (Washington, DC)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills & Qualifications** +… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... Support Services to federal customers. TheMid-level Help Desk Support Technician provides support ...be able to perform each essential duty satisfactorily.) + Associate degree or bachelor's degree (preferred) from an accredited… more
- Koniag Government Services (Washington, DC)
- …Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain a SCI ... to support **KMS** and our government customer in Washington, DC....a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II… more
- BAE Systems (Washington, DC)
- …for a new challenge, we encourage you to apply. As an Enterprise Service Desk Analyst, you'll provide initial remote contact support through the Enterprise ... equivalent experience) + 8 years of experience in IT support , help desk , or service desk...and basic scripting for automation of routine tasks + Associate 's degree or higher in a technical field if… more
- CAI (Washington, DC)
- …users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service ... **Job Description** We are looking for a bilingual customer service-oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support to both… more
- AeroVironment (Germantown, MD)
- **Worker Type** Regular **Job Description** **Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest ... technical escalation point for end-user support . This role is responsible for resolving highly complex issues across multiple systems, mentoring junior staff,… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join...our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst** to help contribute to our success. Come… more
- Link Solutions Inc (Adelphi, MD)
- …and incident statuses. + Lead incident response activities by coordinating with Service Desk Leads and technical support teams. + Track and manage high-priority ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at… more
- Link Solutions Inc (Adelphi, MD)
- …processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end-user PC, server, mainframe applications, and hardware ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi,… more
- Sage Hospitality Group (Baltimore, MD)
- …it's about who you are. We know your job isn't your life. That's why we support our associates in finding the perfect balance between what they do and who they are. ... concerns. **Responsibilities** + Supervise the operations of the front desk to ensure an optimal level of service and...representative of those that must be met by an associate to successfully perform the essential functions of this… more
- Cayuse Holdings (Washington, DC)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within service level agreements using… more
- Link Solutions Inc (Adelphi, MD)
- …reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure ... for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Adelphi, MD. + Must be a… more
- Capital One (Mclean, VA)
- …needs help to support this high growth business. As a Principal Associate , you will apply your drafting, negotiation, and transaction management skills to a ... Principal Associate Counsel - Capital One Software (Hybrid) Capital...to a Sales team and work with the Deal Desk to support individual Sales associates to… more
- ThermoFisher Scientific (Rockville, MD)
- …at Thermo Fisher Scientific and contribute to advancing clinical research. As a Project Support Associate , you'll support clinical trials by managing project ... meet timelines and client expectations. **Position Summary** The Project Support Associate works with other project managers...office environment. May, on a continuous basis, sit at desk for a long period of time; intermittently answer… more