- Insight Global (Mclean, VA)
- …nationwide. Essential Duties and Responsibilities: . Provides an example to the team of handling things in the best way, demonstrating professionalism and pride ... urgency issues, and when those arise, alert the larger team and work with senior IT colleagues to expedite.... Solid communicator with strong interpersonal skills. . A team leader and team -builder . Has a… more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems,LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. ... and self-motivated individual to perform the duties of a Help Desk Lead to support...(advanced hardware and software break/fix)), and Asset Management. + Lead a team of technicians providing broad-based… more
- Robert Half Technology (Washington, DC)
- Description We are looking for an experienced Help Desk Manager to lead and oversee the daily operations of our service desk in Washington, District of ... strong background in IT support and leadership, we invite you to join our team . Responsibilities: * Manage the day-to-day operations of the service desk ,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Leads. * Participate in communications with AM desk , Tier 2 Leads, Accounts Team , Telephony, SNOW, etc. * Lead collaborations with other teams on the ... 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to… more
- Marriott (Arlington, VA)
- …major; no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...Encourages and building mutual trust, respect, and cooperation among team members. * Serves as a role model to… more
- Marriott (Washington, DC)
- …and objectives and manages to achieve or exceed goals. **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …of the local Service Desk Lead as part of an integrated service desk and end-user support team . Required Qualifications: * Experience: Minimum of 3 to 5 ... and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause and… more
- GovCIO (Washington, DC)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... ITIL best practices for Incident Management, ensuring Incident Management Team follows proper escalation protocols and has the necessary...a 24x7 environment. + ITIL 4.0 foundation certification. + Help Desk Institute or Service Desk… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Team Lead that will be apart of our EPA ESSET team , providing team leadership, application support activities, ... years experience leading teams of at least 5 people + 3+ years' experience Help Desk Support. This experience can be substituted with comparable application… more
- Sunrise Senior Living (Arlington, VA)
- …restock as necessary. + Keep music playing throughout the day. + Ensure that another team member covers the front desk when stepping away to complete above ... Director of Sales (DOS) and Executive Director (ED). The Lead Concierge is responsible for assisting the Area Billing...impact than you ever imagined? As part of our team , you will help brighten the future… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... box for DISA ASI messages, coordinate with the ASI team , and process JSP ASI requests. + Oversee all...services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a… more
- Serco (Hyattsville, MD)
- …to maintain/transfer a DoD Secret security clearance.** As the **Stored Energy System Integration Team (SIT) Lead ** , based in the Washington Navy Yard in ... Washington, DC, you will be part of a dynamic team providing support in PMS 351. Team ...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- The Gathering Spot (Washington, DC)
- …experience. The Community Experience Lead will also oversee the Concierge team and front desk operations, ensuring the club environment consistently reflects ... to the club, introduce them to community touchpoints, and help integrate them into the culture. Collaborate with programming...Leadership & Concierge Oversight Lead the Concierge team in delivering exceptional front desk hospitality,… more
- General Dynamics Information Technology (Washington, DC)
- …supporting an enterprise ecosystem + 3+ years managing technical staff as a manager/ team lead + Expertise in (or equivalent experience): + Vulnerability ... people are our differentiator. As the **Infrastructure Engineering Task Lead ** , you will help ensure today...infrastructure engineering support-related needs. This role will manage a team that supports the infrastructure operations tasks of a… more
- TekSynap (Washington, DC)
- …Foster Innovation + Results Oriented + Teamwork **Overview** We are seeking a IT Project Lead to join our team supporting a government customer. TekSynap is a ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Team management. + Manages one or more projects...needs of our Federal Government customers. The IT Project Lead is responsible for the successful development, implementation, schedule,… more
- System One (Washington, DC)
- …Range: 42.00 - 46.00 USD per hour **Primary Function** Serve as an AV technical lead and staff mentor in a team of technicians. Provide advanced audiovisual ... and video recording systems and video streaming. Assist Support Desk operations by responding to client calls, monitoring conference...project information with others, collaborate as part of a team , lead challenging projects, and mentor junior… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Defense (DoD) customer environment and effective integration with a government multi-contractor team . The skilled Tier II Helpdesk Lead /Central Area Business ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Defense (DoD) customer environment and effective integration with a government multi-contractor team . The Primary Technical Control Facility Lead oversees the ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- Sunrise Senior Living (Mclean, VA)
- … Desk and related key performance indicators (KPIs). + Develop, train, and mentor contracted Help Desk team members on job duties related to the Manager's ... agreements (SLAs) and workloads are balanced. + Train and lead Procure to Pay staff through one-on-one training, coaching,...functional oversight. + Monitor Help Desk team progress, assess… more