- Warner Music Group (New York, NY)
- …to coordinate with to resolve issues **About you:** + Ensure a high level of customer service + Resolve inquiries in a timely manner + Accurately allocate ... this could be your next big break:** The Finance Service Desk Analyst will provide user support...+ 2+ years of experience in a position involving customer support + Ability to read/write Spanish or Portuguese… more
- ERP International (New York, NY)
- …www.erpinternational.com ) is currently seeking a Full Time, On Site mid-level ** Service Desk /Infrastructure System Analyst Engineer** to support our ... law. ERP International is committed to providing veteran employment opportunities to our service men and women. **Pay Range:** $75,000- $82,000 The salary range for… more
- Port Authority of New York and New Jersey (New York, NY)
- …+ Ability to manage multiple projects under tight deadlines with strong customer service orientation. + Proficient in Microsoft Office applications (Excel, ... insurance programs and contractual risk transfer strategies. As a Principal Risk Analyst , you will mentor analysts, conduct and coordinate contract/scope reviews to… more
- RGP (New York, NY)
- …an accredited university is preferred. + 3+ years of technical support and customer service experience. + Experience with Intune screen sharing is preferred. ... We are seeking an experienced Corporate Helpdesk Analyst to join our Corporate IT team. Reporting to the Support Services Manager, this role provides technical… more
- Neuberger Berman (New York, NY)
- …enablement strategy across the EDM ecosystem, including knowledge and self- service programs, training and outreach, adoption marketing, and support operations. ... management, consulting, or functional data leadership, including business analysis and customer success for data platforms. + Proven experience managing and… more
- Advance Local (Jersey City, NJ)
- …to two days per week or more often as needed._** The **Data Governance Analyst ** is a key contributor to the organization's Governance, Risk, and Compliance (GRC) ... to streamline processes and improve efficiency. + Utilize information technology service management (ITSM) ticketing systems and fulfillment platforms to efficiently… more
- Port Authority of New York and New Jersey (Jersey City, NJ)
- … service continuity, and uphold the highest standards of safety and customer service . In collaboration with internal departments, PATH Police, and external ... are responsible for directing train operations, supervising personnel, managing service performance, and responding to routine, non-routine, and emergency… more
- City of New York (New York, NY)
- …Experience Unit seeks to appoint one (1) Staff Analyst , L1 to serve as a Customer Service Analyst . The candidate will be responsible for, but not limited ... them. It's an opportunity to provide meaningful support, quality customer service , and help protect the future...Only those candidates under consideration will be contacted. STAFF ANALYST - 12626 Qualifications A master's degree from an… more
- MTA (New York, NY)
- …Services/ Customer Contact Center Location: 2 Broadway Reports to: Associate Transit Customer Service Specialist/Staff Analyst Hours of Work: Shift Hours; ... Transit Customer Service Specialist I & II, Full-time ( Customer Service Representative) Job ID: 14168 Business Unit: MABSTOA Location: New York, NY,… more
- VaynerMedia (New York, NY)
- …and best practices What We're Looking For * Experience in an IT support or IT analyst role * Strong customer service skills with patience and professionalism ... is part of the VaynerX family of companies. IT Analyst Location: New York City (In-Person) Company: Vayner Reports...the NYC office * Deliver friendly, patient, and effective customer service * Troubleshoot hardware and software… more
- MTA (New York, NY)
- Staff Analyst Series (Planned Service Changes) Job ID: 14175 Business Unit: MABSTOA Location: New York, NY, United States Regular/Temporary: Regular Department: ... NYC Transit Authority Date Posted: Jan 9, 2026 Description Job Information Staff Analyst Series (Planned Service Changes) First date of posting: 01/09/2026 Last… more
- Amazon (New York, NY)
- …Experience collaborating with cross-functional teams including Marketing, Product Management, Customer Service , Operations, Legal, Finance, and Senior Leadership ... Description Shopbop is looking for a customer obsessed Site Engagement Analyst to own analysis and reporting for the CRM team. This role will be pivotal in… more
- Meta (New York, NY)
- **Summary:** Meta's Enterprise Support Delivery (ESD) team is seeking a Service Experience Analyst to join our team and play a pivotal role in transforming the ... help transform the new hire tech experience at Meta. **Required Skills:** Service Experience Analyst Responsibilities: 1. Execute end-to-end new hire experience… more
- MTA (Long Island City, NY)
- …Authority Date Posted: Jan 14, 2026 Description Job Information Staff Analyst Series (Paratransit) Department: Paratransit Division/Unit: Customer Relations ... Staff Analyst Series, Paratransit Job ID: 14256 Business Unit:...- Represented by TWU): Min: $71,203 - Max: $84,295 Customer Relations Unit MTA New York City Transit Paratransit… more
- MTA (Long Island City, NY)
- …+ Experience with databases and report generation + Analytical, detail-oriented, and customer -focused Education and Experience Associate Staff Analyst 1. A ... Staff Analyst Series - Paratransit Job ID: 13868 Business...with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... be part of shaping the future of advertising technology! We are seeking a seasoned Analyst Relations (AR) leader to join the Amazon Ads AR team. The ideal candidate… more
- TEKsystems (New York, NY)
- …environment * Strong attention to detail, analytical and problem solving skills * Strong customer service skills * Ability to master functionality of new Firm ... Description JOB SUMMARY & OBJECTIVES The Service Desk Analyst is responsible for...applications quickly and effectively PREFERRED * N/a Skills Customer Service , Windows OS, MS Office, VPN,… more
- Capital One (New York, NY)
- Senior Business Analyst - Consumer Identity The Consumer Identity team is looking for a Sr. Business Analyst for the Strategy and Analytics team to help us in ... to help Capital One in its push to put customer centric analysis at the center of how we...other high leverage use cases As a Senior Business Analyst at Capital One, you will apply your strategic… more
- City of New York (New York, NY)
- …issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations ... Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and...- Record user interaction and categorical data in designated customer services platforms, eg JIRA; - Propose updates to… more
- City of New York (New York, NY)
- …Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency ... MOCS Director serves as the City Chief Procurement Officer. JOB DESCRIPTION: ANALYST MOCS team members operate in a fast-paced, collaborative, service -oriented… more
