- Parsons Corporation (Centreville, VA)
- …and redefine what's possible. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representatives** to join ... available 24/7/365** **, through both phone and email, ensuring help desk response capabilities are always accessible...such as JIRA and Maximo. + Adept at documenting service or product-related concerns promptly + Experience customer… more
- CACI International (Ashburn, VA)
- …and high customer satisfaction. + Lead initiatives to improve help desk processes, efficiency, and customer service quality. **You Will Bring These ... knowledge base articles, training materials, and documentation for the help desk team. Define and strategize Incident,...considered in lieu of degree) + Experience using a service desk ticketing system. + Experience providing… more
- Huntington Ingalls Industries (Fairfax, VA)
- …https://vimeo.com/732533072 Job Description Mission Technologies, a division of HII, is seeking a Help Desk Customer Support Manager to support the DSS ... to 25 members with different skill levels; Manage day-to-day Service Desk operations. + Strategic Planning: Define...to support schedule flexibility if needed in support of help desk operations work schedule. Client Security… more
- CACI International (Sterling, VA)
- …Travel: Local * * * CACI is currently looking for a motivated, career and customer -oriented Service Desk Shift Lead with Agile methodology experience to join ... Service Desk Shift Lead Job Category:...appropriate stakeholders + Organizing, planning, and monitoring a program's customer service department to ensure optimized interaction… more
- Koniag Government Services (Chantilly, VA)
- …& Duties may include, but are not limited to:** + Deliver quality help desk support services to a customer base of about 2,000 geographically dispersed users ... LLC, a Koniag Government Services company, is seeking a Help Desk Technician to support ATS and...and provide accurate information to users. + Provide excellent customer service by actively listening to user… more
- Koniag Government Services (Vienna, VA)
- **Part time Service Desk - Weekends** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...**Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly**… more
- Robert Half Technology (Reston, VA)
- Description We are looking for a skilled and customer -focused Help Desk Analyst I to join our team in Reston, Virginia. In this role, you will provide ... to the appropriate team for resolution. * Deliver exceptional customer service by effectively communicating solutions and...and software maintenance practices. * Prior experience in a help desk or IT support role is… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- Red River (Chantilly, VA)
- …This position is primarily responsible for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly from ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...developing the organization's perception with existing customers through exceptional customer service . This position will also assist… more
- Allied Universal (Dulles, VA)
- … desk will help to deter incidents while providing outstanding customer service and clear communication. At Allied Universal, we value teamwork, ... through our Perks Program. **What You'll Do:** + Provide customer service to clients and visitors at...appropriate. + Maintain a visible presence at the front desk to help to deter potential security-related… more
- Allied Universal (Leesburg, VA)
- …You'll Do:** + Greet and assist visitors, patients, and staff at the front desk , providing customer service while adhering to security-related procedures and ... the location, verifying identification and managing visitor logs to help to deter unauthorized entry. + Respond to incidents...daily activities, incidents, and access control at the front desk . **Minimum Requirements:** + Customer service… more
- Allied Universal (Mclean, VA)
- …involves managing visitor access, monitoring entry points, and providing outstanding customer service while supporting security-related protocols. Join a team ... customers we serve. As a **Security Officer - Front Desk Security Clearance** in **Mc Lean, VA** , you...through our Perks Program. **What You'll Do:** + Provide customer service by carrying out security-related procedures… more
- Allied Universal (Mclean, VA)
- …you will serve as the first point of contact, providing exceptional customer service while monitoring access and managing security-related procedures. You ... we serve. As a **Security Officer - Flex Front Desk Retail** in **Mc Lean, VA** , you will...our Perks Program. **What You'll Do:** + Provide excellent customer service to visitors, guests, and employees… more
- Red River (Chantilly, VA)
- …growing and developing the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC ... effective utilization of provided resources and the ability to deliver superior customer service . + Proven ability to utilize CRM data, product documentation and… more
- ICF (Reston, VA)
- …Dell / HP hardware / Mac + 3+ years of experience with AI-powered customer service platforms (eg, Microsoft Copilot, ServiceNow Virtual Agent, Zendesk AI, or ... using a formal trouble ticket system such as Microsoft System Center Service Manager, Remedy, or ServiceNow. + 3+ years of professional experience troubleshooting… more
- Insight Global (Mclean, VA)
- …are looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on projects ... and timeliness, demonstrates and communicates appropriate urgency. . Provides outstanding, above-and-beyond customer service . . Organized and able to plan and… more
- Allied Universal (Ashburn, VA)
- …patrols throughout the location. As a visible presence, you will deliver exceptional customer service and communication, all while working in a culture built ... we serve. As a **Security Guard - Access Control Desk PT** in **Ashburn, VA** , you will serve...departures and issuing temporary badges when required. + Provide customer service by answering questions and offering… more
- Allied Universal (Sterling, VA)
- …assigned areas, help to deter security-related incidents, and provide exceptional customer service . Your role involves using technology to manage access ... we serve. As a **Security Officer - Commercial Dispatch Desk ** in **Sterling, VA** , you will serve and...perimeter. + Follow site-specific procedures and protocols while providing customer service to clients, tenants, and visitors.… more
- The Joint Chiropractic (Sterling, VA)
- …cohesively with others in a fun and fast-paced environment. + Have a strong customer service orientation and be able to communicate effectively with members and ... you. At The Joint Chiropractic we provide world class service to every one of our patients, and we...previous Sales Experience. + Participate in marketing/sales opportunities to help attract new patients into our clinics + Be… more
- The Joint Chiropractic (Gaithersburg, MD)
- …cohesively with others in a fun and fast-paced environment. + Have a strong customer service orientation and be able to communicate effectively with members and ... you. At The Joint Chiropractic we provide world class service to every one of our patients, and we...previous Sales Experience. + Participate in marketing/sales opportunities to help attract new patients into our clinics + Be… more