- Sunrun (Lehi, UT)
- …can grow in and a culture you can run with. The Escalations Expert works directly with Sunrun Customer Care, Collections, Field Service, Consumer Compliance, Legal, ... to, and enforce, processes, training, and consequences based on customer escalation insights. + Deliver world-class customer experience for customers led by… more
- The Hertz Corporation (Salt Lake City, UT)
- …for managing escalations within a specific region. They will act as a subject matter expert and will own resolving problem cars from start to finish. They will drive ... the Life:** The Central Operations Manager will monitor the escalation queue for their assigned region. They will own...Fleet. **What You'll Do:** + Own Central Ops (CO) Escalation process for assigned region + Reduce field workload… more
- Ford Motor Company (Salt Lake City, UT)
- …pre deployment, handle deployment issues in production and responsible for final tier escalation working with OEM Engineering. 4. Lead will partner with suppliers to ... releases, targeted LDOS, and PSIRTS (security updates). + Serve as an escalation point for security incidents and service requests. **Basic Qualifications:** +… more
- Ryder System (Salt Lake City, UT)
- …on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing recommendations and initiating necessary corrective actions to ... Transportation + HS diploma/GED required + Seven (7) years or more expert level experience with SD-WAN, network switching (capacity planning & VLANs), network… more
- Wells Fargo (Salt Lake City, UT)
- …of professionals and managers across the enterprise and serve as an expert advisor to leadership within Wealth Market Growth Strategy functional area **Required ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- SHI (Salt Lake City, UT)
- …at an advanced level. This role involves providing technical escalation support, delivering exceptional customer service, and analyzing, identifying, and ... mentor junior staff, document work for a global knowledge base, and provide expert -level technical support services, all while staying updated on industry trends and… more
- General Motors (Salt Lake City, UT)
- …will support advancing GA Product Interface digital goals: + Collaborate with expert partners to leverage advanced technologies to eliminate manual and repetitive ... supporting technology innovations). + Utilize advance collaborative tools with expert partners to proactively identify and resolve PFMEA-related issues, minimizing… more
- Humana (Salt Lake City, UT)
- …Infrastructure Operations team could be the place for you! The Lead is an expert in 24/7 operations with high performing and scaling systems that meet a high ... degree of uptime. An expert in all facets of Cloud and DC hosting...the business needs + Participant as required (Level 2/3 escalation point) for Incident Management + Participate and develop… more
- Cayuse Holdings (Salt Lake City, UT)
- …Length:** 6 months - Potentially Renewable We are seeking a highly skilled BeyondTrust Expert & Lead Consultant to join our team on a remote, 6-month contract to ... security solutions and drive operational excellence. As the primary subject matter expert (SME) for BeyondTrust within the organization, you will provide guidance on… more
- Meta (Salt Lake City, UT)
- …to Meta. The Project Controls Lead will act as technical subject matter expert overseeing cost controls and commercial deliverables across the area, responsible for ... Delivery Team, and XFN partners for early detection and escalation of risks that may affect capacity delivery. Align...Equivalent Field or related field experience 12. Subject Matter Expert in Cost management, construction change orders, and risk… more
- Travelers Insurance Company (Salt Lake City, UT)
- …regarding change windows, lead times, ServiceNow requests, and temporary access escalation . + Understanding of Travelers business groups and products as applicable ... and production availability requirements. + Seen as a technical expert within service delivery organization (SDO) and consults across...such as Network, Database, Server, Storage etc. preferred. + Expert knowledge of one or more of the following… more
- Prime Therapeutics (Salt Lake City, UT)
- …Delivery Program Claims Analyst is responsible for serving as a subject matter expert on our Home Delivery and Specialty pharmacy partners and Pharmacy Match product ... for working with internal and external clients and serving as an escalation and mentoring resource for inquiries and issues. **Responsibilities** + Represent… more
- Sumitomo Pharma (Salt Lake City, UT)
- …targeted strategies for oversight of CRO monitoring practices and serve as an escalation resource for study teams to ensure effective strategies/methods are in place ... + Maintain expert proficiency in systems and technology as applicable to...strategy/objectives. + Lead or contribute as the subject matter expert on department and cross-functional initiatives, workstreams, and process… more
- Meta (Salt Lake City, UT)
- …Meta. The Schedule lead will act as a technical Schedule subject matter expert overseeing all schedule management and reporting for their portfolio of projects. The ... issues on the project, enable commercial accountability, manage schedule health reporting/ escalation , and ensure that schedule change management is effective and… more
- Raymond James Financial, Inc. (Salt Lake City, UT)
- …of accountability and continuous improvement, and serve as a subject matter expert in HR systems and project management. **Responsibilities** + Contribute to the ... of the organization's talent pool. + Act as a subject matter expert in technology, policy, regulation, and operational management. Maintain external accreditations… more
- Coinbase (Salt Lake City, UT)
- …permanent solutions. Through this work, you'll become a trusted subject matter expert on token distributions and custody workflows, helping to streamline operational ... onboarding for new clients, ensuring a seamless setup and providing expert guidance on platform workflows. * Proactively identify opportunities for process… more
- JobNimbus (Lehi, UT)
- …+ Troubleshoot and test software issues and escalate findings to the technical escalation team if needed. + Proactively submit feedback recommendations on the user's ... and build customer loyalty + Assist in company events and trade shows + Be an expert in JobNimbus, so you can guide new users and other departments as well as answer… more
- Molina Healthcare (Orem, UT)
- …**JOB DUTIES** + Oversee strategic and operational portfolios + Manage issue escalation and resolution + Maintain strong partnerships across enterprise functions + ... resources with oversight from VP as needed + Serves as industry Subject Matter Expert in the functional area and leads programs to meet critical needs + Escalates… more
- Qualtrics (Provo, UT)
- …relationships to ensure customer health and support. + Serve as a platform expert , advising clients on high-value usage and translating customer goals into tailored ... recommendations. + Act as a point of escalation for complex issues, championing customer needs internally and mobilizing resources for maximum impact. + Drive… more
- Qualtrics (Provo, UT)
- …relationships to ensure customer health and support. + Serve as a platform expert , advising clients on high-value usage and translating customer goals into tailored ... recommendations. + Act as a point of escalation for complex issues, championing customer needs internally and mobilizing resources for maximum impact. + Work on… more