- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Prime Therapeutics (Harrisburg, PA)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- Deloitte (Harrisburg, PA)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Cardinal Health (Harrisburg, PA)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Harrisburg, PA)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- CVS Health (Middletown, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- CVS Health (York, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$30.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Harrisburg, PA)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Cardinal Health (Harrisburg, PA)
- …culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in daily work. ... **_What Quality Assurance / Supplier Quality...service providers to ensure prompt attention to identify quality and service -oriented solutions and/or identified … more
- Deloitte (Harrisburg, PA)
- …You will leverage your quality engineering craftsmanship across multiple quality assurance disciplines and modern frameworks, consistently demonstrating your ... quality , outcome-focused solutions. The ideal candidate will have a background in quality assurance , test automation, and an understanding of modern testing… more
- CVS Health (New Cumberland, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (New Cumberland, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Middletown, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Elizabethtown, PA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- BioLife Plasma Services (Camp Hill, PA)
- …center management and Quality Management Representative (QMR). + Conducts monthly quality assurance audits for critical control points and key elements for ... suitability, source plasma collection, sample collection, plasma storage, product release, quality assurance , and employee training program. + Ensures SOP's… more
- Brady Corporation (Manheim, PA)
- …your primary focus will be on optimizing Order Automation, Quality Assurance , and Returns, while driving improvements to customer -facing processes. Your ... accelerate order processing and reduce manual effort. + Partner with internal teams ( Customer Service , IT, Logistics, Sales) to build a cohesive and responsive… more
- Owens & Minor (Camp Hill, PA)
- …that will enhance patient care. + Participates in the institution's quality assurance /performance improvement initiatives as requested. + Performs timely ... coordinates timely discharges with Customer Care Center and/or Branch Customer Service Team. + Operates a Personally Owned Vehicle (POV) in accordance with… more
- City Wide Facility Solutions (Camp Hill, PA)
- …priorities and collaborating on solving problems. + Review scope of work and ensure quality assurance per account to retain existing business and gain new ... standards and company guidelines and discharge if not meeting service level agreement. + Manage inspections, customer ...meeting service level agreement. + Manage inspections, customer complaints, customer requests, new client starts,… more
- Ally (Harrisburg, PA)
- …AR * Charlotte, NC * Detroit, MI * Fort Washington, PA If you are skilled at customer service and love to help people find solutions, this may be a great fit ... maintain key performance metrics surrounding delinquency, repossessions, call statistics, and Quality Assurance standards. * Ability to make informed decisions… more
- Luxury Bath Technologies (York, PA)
- …- Experience in service management, office management or other related customer service role. - Excellent communication and interpersonal skills, with the ... a fast-paced environment. - A commitment to delivering outstanding customer service and a drive to exceed...windows or other home improvement (required) + Background in quality assurance (required) + Strong leadership and… more