- ASM Research, An Accenture Federal Services Company (Augusta, ME)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- TD Bank (Lewiston, ME)
- …**Job Description:** The Financial Crime Risk Management (FCRM) BSA/AML Risk Assessment Quality Assurance (QA) Senior Analyst is responsible for the execution ... the standards set forth by the Head of FCRM Quality Assurance . To be successful in this...for service and productivity + Provides high quality service and advice to key business… more
- Cardinal Health (Augusta, ME)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Augusta, ME)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- TTEC (Augusta, ME)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Cardinal Health (Augusta, ME)
- …culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in daily work. ... **_What Quality Assurance / Supplier Quality...service providers to ensure prompt attention to identify quality and service -oriented solutions and/or identified … more
- CVS Health (Freeport, ME)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Otsuka America Pharmaceutical Inc. (Augusta, ME)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...human subjects. Managing compliance with this standard to provide assurance that the rights, safety and wellbeing of trial… more
- Cardinal Health (Augusta, ME)
- **_What Quality Assurance / Supplier Quality Management contributes to Cardinal Health_** Quality develops and implements quality policies, ... to ensure products and services comply with regulatory standards and specifications. Quality Assurance develops and implements a compliant and cost-effective … more
- Staffing Solutions Organization (Augusta, ME)
- …Thinking and Planning. + Demonstrate a high level of critical thinking and customer service skills as well as excellent communication skills both written ... varied levels of management which may include: + OADS Quality Assurance (QA) waiver specialists, OADS Resource...Department's and Office's goals and objectives. + Provide excellent customer service in conducting all work. +… more
- Entergy (Brunswick, ME)
- …Managers, relay OCs, commissioning engineers, and contractors to govern and provide quality assurance for the power systems protection commissioning activities ... teams in answering any questions related to the commissioning documentation. + Perform quality assurance checks during construction + Review and approve the in-… more
- Walmart (Oxford, ME)
- …development; coaching; conducting performance evaluations; developingand directing quality assurance inspection.Ability to trouble shoot and provide customer ... our values. Acts with Integrity: Is consistently humble, self-aware, honest, and transparent. Service to the Customer /Member: Delivers results while putting the … more
- Fujifilm (Augusta, ME)
- …Specialist [NS3], provides an additional level of expertise and experience to the customer service national support specialists team. The Lead NS3 will assist ... in driving all aspects of customer support related issues, and problems, requiring escalation or...of progressive experience as a Technical, Systems, Software or Quality Assurance Engineer in Medical IT and/or… more
- ASM Research, An Accenture Federal Services Company (Augusta, ME)
- …with end users to provide assistance and guidance + Support with knowledge management, quality assurance , reporting insights, as needed + Attains a minimum of ... in area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in problem ticket… more
- Eurofins (Auburn, ME)
- …that are compliant with appropriate policies and regulations. + Collaborates with the Quality Assurance Manager to ensure that standard operating procedures for ... the activities of the operations groups to ensure key goals are achieved and customer service needs are addressed. Provides periodic reports to ensure that goals… more
- Walmart (Brunswick, ME)
- …to compliance. -Modeling and providing guidance to the pharmacy staff on proper customer service approaches, including techniques to make sure concerns are ... responsibilities Models enforces and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer … more
- State of Maine, Bureau of Human Resources (Augusta, ME)
- …adaptability due to the cross-functional aspects of the job. REPRESENTATIVE TASKS : + Provide quality customer service to taxpayers for assigned tasks and in ... are followed. Necessary skills consist of effective communication, exceptional customer service , attention to detail, and accuracy.... control standards for data input structures and output quality assurance . + Ability to examine motor… more