- Vistra (Irving, TX)
- …causes, coordinating resolutions, and implementing solutions to prevent recurrence. The Principal Analyst takes ownership of assigned incidents and collaborates ... are currently available and apply online. **Job Summary** The Incident Management Analyst (non-IT) is responsible for minimizing customer and financial impacts… more
- USAA (Plano, TX)
- …in support of project strategy efforts. + Serves as Voice of the Customer for Analyst community. + Leads innovative opportunities to improve efficiency ... and productivity for the Analyst role. + Identifies gaps and provides technical expertise...Incident Management Commander :** Serve as escalation leader for high- priority or overflow Major Incidents, ensuring rapid service restoration.… more