- Dodge Construction Network (Boston, MA)
- Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market ... SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive… more
- Coinbase (Boston, MA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms ... building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- Forrester (Cambridge, MA)
- …member of Forrester's digital customer success organization, the Senior Digital Engagement Manager is responsible for the value delivered to Forrester's ... largest clients. The successful candidate will orchestrate the customer journey through proactive engagement strategies. This individual will onboard Forrester's… more
- Pegasystems (Boston, MA)
- …team, where individual contributors drive revenue growth through intelligent customer engagement solutions. As a Senior Manager , you'll lead and mentor a ... Senior Manager of Specialist Solutions Consulting Job Category: Pre-Sales...consultants who work 1:1 with clients to implement sophisticated customer engagement engines, personalization strategies, and real-time… more
- Commonwealth Care Alliance (Boston, MA)
- …Engagement & Performance Position Summary: The Behavioral Health (BH) Provider Engagement Program Manager is responsible for cultivating strong, collaborative ... provider experience and consistent delivery of quality care. The BH Provider Engagement Program Manager reports to the Director of Delegation Partnerships… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- The Senior Manager , External Engagement Strategic Planning will play a critical role in shaping and executing strategic initiatives that enhance the impact of ... Medical Affairs external stakeholder engagement activities (including those of the managed market liaison...to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the… more
- Staples (Framingham, MA)
- …(BA or BS) required. + Experience: 5-8 years of experience in retail sales, customer engagement , or field operations. + Influence: Proven ability to influence ... The ** Manager of Selling and Engagement ** plays...Engagement ** plays a pivotal role in activating Staples' customer -first selling culture across all retail stores. This role… more
- Norstella (Boston, MA)
- Project Manager / Senior Project Manager , Patient Engagement and Recruitment Company: Citeline Location: Remote, United States Date Posted: Nov 6, 2025 ... As a Project Manager / Senior Project Manager , Patient Engagement and Recruitment, you will...projects and ensuring the delivery of solutions that drive customer success and internal alignment. You will operate as… more
- Sanofi Group (Cambridge, MA)
- …teams - budgets, topics, speaker profiles + Assist in supporting the Field Engagement Manager 's responsibilities as required + In addition, this position has ... **Job Title:** Manager , Field Engagement Veeva Events **Location:**...Systems, you will be a member of the GTMC Customer Facing Capabilities - Field Engagement Operations… more
- Amazon (Boston, MA)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (Boston, MA)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (Boston, MA)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Principal Engagement Manager (EM) to join our team and lead the delivery ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Sharecare (Boston, MA)
- …affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Manager of Payor Engagement will manage the relationships, internal ... Report generation + Communicate and collaborate with sales on customer agreement specifics + Communicate with customer ...on customer agreement specifics + Communicate with customer throughout scope of projects including, but not limited… more
- Validity (Boston, MA)
- …and MCAE reports and dashboards to track campaign performance, KPIs, and customer engagement . + Review performance metrics, resource allocation, and budget ... user roles, permissions, and automation rules. + Design and implement workflows, Engagement Studio programs, and customer journeys to enhance lead management,… more
- Hilton (Boston, MA)
- …On the Customer Excellence team reporting to the Content, Communications, and Engagement Manager , you will partner with the HRCC leadership team and internal ... and Events,you will support the Hilton Reservations and Customer Care \(HRCC\) engagement strategy by planning large\-scale Team Member and leadership events,… more
- Capgemini (Boston, MA)
- **Job description** **:** + Managing the whole engagement with customer involving Capgemini & Partner + Build, Execute and Manage project plans + Coordinating ... with various business groups of 10 to ensure that all SME sessions are happening on time + Coordinating the Amazon and Capgemini teams to ensure that all phase planned deliverables are being timely delivered + Generating weekly status reports for the… more
- Validity (Boston, MA)
- …CSMs spend time analyzing data, creating materials, and tailoring insights to each customer 's business goals. Beyond customer engagement , a part of ... About the Role As an Associate Customer Success Manager (ACSM) at Validity,...Success team plays an important role in driving client engagement while supporting Validity in achieving its retention and… more
- Rubrik (Boston, MA)
- … to achieve faster customer adoption, time to value, and overall customer engagement and satisfaction. CEMs drive product enhancements and manage escalations ... challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role...+ Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities… more
- ISC2 (Boston, MA)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with … more
- UKG (Boston, MA)
- …at least one annual business review covering adoption, support, and roadmap content. * Customer Engagement : Increase customer engagement by driving ... and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, you will work closely with… more