- The Hertz Corporation (Boston, MA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- United Site Services (Westborough, MA)
- …and excellence in every aspect of our business. **Primary Purpose** The Marketing Manager for Customer Experience and Communications represents the ... and will help to develop a vision for the Customer Journey. This Manager crafts all ...Functions** + Help craft USS vision for an overall Customer Experience program and contribute the Marketing… more
- WATTS (North Andover, MA)
- …leading brand with a quality reputation - and we have a dynamic future ahead. The Customer Experience Manager will work closely with the Customer ... a collaborative spirit, who excels in driving change to elevate the customer experience at Watts. This role will be responsible for developing performance… more
- WATTS (North Andover, MA)
- …capture customer requirements and escalate as needed. This position reports into the Customer Experience Manager and is based onsite in North Andover. ... Qualifications + High School Diploma or equivalent + 3+ years of experience in a high volume customer service department + Experience with order entry and… more
- Acxiom (Boston, MA)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- Barnes & Noble Education (Cambridge, MA)
- …empowers teams, balances heritage with innovation, and delivers an exceptional customer experience . **Responsibilities** The General Manager ensures ... & Noble College is seeking a dynamic **Retail General Manager ** to lead the **Harvard & MIT COOP** portfolio-high-traffic...operational excellence and outstanding customer experience across the Harvard & MIT COOP portfolio. You… more
- Wilson Language Training (Boston, MA)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company is growing...ensure seamless onboarding, smooth product adoption, and a consistent customer experience throughout the journey. + Act… more
- Coinbase (Boston, MA)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Fujifilm (Boston, MA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Ryder System (Boston, MA)
- …in experience in transportation/logistics industry a plus., Preferred + Customer experience insights methods, analytics, tools, and practices. Advanced, ... by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Insights & Data Analytics Manager plays a… more
- Medtronic (Boston, MA)
- …with internal stakeholders to ensure customer needs are met and the customer experience is optimal. + Support customers toward long term operational success ... is essential for this role. POSITION DESCRIPTION: The Senior Customer Success Manager will be a key...surgery program. + Improve existing processes to streamline the customer success and customer experience … more
- Skyworks (Woburn, MA)
- Customer Quality Project Manager Summer/Fall Co-op Apply now " Date:Sep 26, 2025 Location: Woburn, MA, US Company: Skyworks If you are looking for a challenging ... are changing the way the world communicates. Requisition ID: 76095 Responsibilities Customer Quality Project Manager Summer/Fall Co-op Primary Responsibility The… more
- Shaw Industries Inc (Boston, MA)
- Job Title Sr Manager , Customer Marketing East Region Position Overview Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed ... more than $6 billion in annual sales and 18,000 associates worldwide. The Senior Manager of Customer Shopper Marketing will serve as a strategic bridge between… more
- Celestica (Boston, MA)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global ... need to develop Director and VP-level relationships with the customer and prioritize multiple initiatives and priorities on a...initiatives and priorities on a daily basis. The General Manager is responsible for the profitable growth and the… more
- Acxiom (Boston, MA)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization...templates and tools **QUALIFICATIONS** **Required** + 2-4 years of Customer Success or Account Management experience in… more
- SAP (Burlington, MA)
- …team that wants you to grow and succeed. We are seeking a Digital Customer Success Manager for SAP's Business Transformation Management (BTM) Suite, including ... of thinking to the team. Internally, as a Digital Customer Success Manager , you play a critical... Success Management, including digital or scaled models . Experience with cloud software solutions and delivery models .… more
- Stratasys (Waltham, MA)
- …**Participate in cross-functional initiatives** to streamline and optimize the full customer experience and engagement lifecycle-from first contact through ... Customer Success Manager Location: Waltham, MA,...experience in **additive manufacturing** with a focus on customer adoption and application development. + 5 Years or… more
- Acosta Group (Marlborough, MA)
- …passion for driving sales and market share growth? Join our team as a ** Customer Manager ** and take charge of managing our principals' business within designated ... customer accounts. **RESPONSIBILITIES** Here's what you'll be doing: +...: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve… more
- Chewy (Boston, MA)
- …management with deep analytical expertise. You will not only improve the customer experience through strategic partnerships, escalation handling, and executive ... Manager & Data Scientist, Voice of the Customer (VoC)** to lead and drive one of our... customer satisfaction. **What You'll Do** + **Lead customer experience initiatives** : Drive cross-functional programs… more
- Danaher Corporation (Marlborough, MA)
- …(https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Senior manager , Customer Regulatory Support is responsible ... global environment to set the strategy and operational approach for Cytiva. The senior manager will lead a team that is providing guidance to other Cytiva functions… more