- iCIMS (Frankfort, KY)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Cleo (Frankfort, KY)
- …Degree or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? + General Operating System Knowledge? ? + General Networking ... with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all … more
- Ralliant (Frankfort, KY)
- …monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and other departments + Writing data analysis ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- Red River (Frankfort, KY)
- …strong partner collaboration, and the ability to position solutions that support agency modernization, efficiency, and public service outcomes. **Primary ... required **Preferred Education/Certification/Experience:** + Experience in pre-sales, consulting, or customer -facing technical roles + Experience selling SaaS,… more
- Red River (Frankfort, KY)
- …& external teams to meet corporate goals & initiatives + Problem solver with a customer - service oriented approach + A willingness to think outside the box to ... in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create… more
- Ally (Frankfort, KY)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... opportunities. Ideal candidates will have demonstrated leadership, communication, and technical skills. Programming skills a must. SQL/R/Python preferred. **The Work… more
- Parexel (Frankfort, KY)
- …mind to read and interpret general business periodicals, professional journals, and technical procedures + Strong interpersonal skills with the ability to establish ... campaigns for all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. + Analyze potential opportunities and… more
- iCIMS (Frankfort, KY)
- …territory. Equipped with your knowledge of the iCIMS Talent Cloud, prospect research, customer success stories, and a pipeline of qualified leads, you'll have the ... support you need to achieve sales quotas. Advancement opportunities...marketing, presales, sales management, accounting, services, infosec, legal and technical groups. + Consistently achieve sales quotas for new… more
- Pearson (Frankfort, KY)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Concentrix (Frankfort, KY)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution...support using a call flow guide in the customer 's preferred language + Resolve technical issues… more
- Concentrix (Frankfort, KY)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related… more
- Concentrix (Frankfort, KY)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is...sales quota defined by leadership each month. + Clarify customer requirements; probe for understanding, use decision- support … more
- Concentrix (Frankfort, KY)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...- Remote role include: + 1 + years of customer service experience + Active resident license… more
- Oracle (Frankfort, KY)
- … support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, Data Catalog, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Oracle (Frankfort, KY)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- TEKsystems (Frankfort, KY)
- …and software troubleshooting experience Skills Windows 10, Troubleshooting, Technical support , Desktop, Customer service , Deployment, Office 365, ... Call center support Top Skills Details Windows 10,Troubleshooting, Technical support ,Desktop, Customer service ,Deployment,Office… more
- Pearson (Frankfort, KY)
- …are already utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact ... center primarily providing technical support services to students and caretakers...as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and… more
- Oracle (Frankfort, KY)
- …IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best ... non- technical staff at all levels of the Customer organization. + Understanding of CSS Service ... organization performance and assisting in the development of support strategies. Issue Resolution: + Reviews service … more
- Oracle (Frankfort, KY)
- …issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic… more
- Ricoh Americas Corporation (Lexington, KY)
- …of service level agreements (SLAs). Responds to customer requests, service requests, device alerts, technical support , and training, with a ... for the daily support of assigned RICOH‑managed devices within the customer 's fleet, including delivery of supply, service , and asset management services… more
