- Google (Chicago, IL)
- …out of our products. As a Product Support Consultant, you will have product understanding, provide high quality customer support and own customer ... practical experience. + 5 years of experience in a customer -facing or customer support role....range of services from enabling better self help and in- product support , to providing better support… more
- Google (Chicago, IL)
- …need help. We provide a range of services from enabling better self help and in- product support , to providing better support through interactions, setting up ... hours in line with customer requirements. gTech Ads is responsible for all support and media and technical services for customers big and small across our entire… more
- Patten CAT (East Dundee, IL)
- …by participating in PSR meeting/providing weekly territory updates to Product Support Sales Manager. + Extensive knowledge of customer 's and territory ... calls as needed. Overview The overall function of a Product Support Solutions Representative is to focus...(CIM) Customer Issue Management. Seek assistance from Product Support Sales Manager for additional help… more
- Danaher Corporation (Chicago, IL)
- …System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Product Marketing Manager, Clinical Decision Support , ... tailored content for clinical personas, and build tools to support sales execution + Collaborate with Product ...experience marketing or selling healthcare software or clinical decision support tools and creating customer facing materials… more
- Komatsu (Chicago, IL)
- Product Support Manager, North America Date: Jun 7, 2025 Location: Chicago, IL, US, 60631 Req ID: 33015 Onsite or Remote: Remote Position Join Komatsu and Be ... as the proponent for the mining product warranty process, and providing product support training to distributors. Location: Canada and/or the United States.… more
- R1 RCM (Chicago, IL)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Product Support Analyst II - Revenue Cycle Digital Solutions ... and implement software solutions, business intelligence tools, and IT projects that support revenue cycle management. + Analyze existing workflows and develop new… more
- Cancer IQ (Chicago, IL)
- … Specialist at CancerIQ. The ideal candidate will have a strong background in customer support , customer communication and technical troubleshooting as well ... product enhancements. This role will involve providing comprehensive support to our most elite customers and internal teams... inquiries and requests promptly and professionally. + Provide customer support to test, debug and troubleshoot… more
- Patten CAT (East Dundee, IL)
- …and other promotional campaigns to assigned accounts. + Investigate and troubleshoot customer service issues. + Make outbound follow-up calls to existing customers ... them into sales. + Measure U/C and report to customer with quote. + Conduct TA1 inspections and report...customers with quotes. + Manage 300 to 500 active customer accounts. Qualifications + Degree from an accredited college… more
- Canon USA & Affiliates (Itasca, IL)
- …the programs. Reviews with service leadership quarterly. - Analyzes and reports on product malfunctions, escalating to product support when necessary. ... designed to be a "one stop shop" for all customer technician programs. It involves heavy product ... Technician, and Self Maintainer. - Providea first level support to all customer technicians. This includes… more
- Cengage Group (Chicago, IL)
- …position will be responsible for the successful day-to-day operations of the Customer Technical Support team located in Independence, KY. **What you'll ... needed. + Represent CTS as a leader on critical product development and issue resolution calls and support...to conversations with the leadership team. + Handle escalated customer issues (first point of contact in the "manager… more
- BMO Financial Group (Chicago, IL)
- …record of driving results by working with the team + **Experience in areas like product management, marketing and sale support ** + **Get things done in BMO. ... teams both within BMO and with our external partners to help execute transformational product strategies? Are you a strong collaborator that is eager to work with… more
- TD Bank (Chicago, IL)
- …field + Develops and maintains a robust understanding of the regulatory requirements, customer , market, and industry to deliver product and process innovation to ... services to the customer + Acts as Subject Matter Expert for product -related inquiries + May lead business plans leveraging Acquisition and Segments teams to… more
- Cengage Group (Chicago, IL)
- …launches and supports marketing campaign strategies. + Partners with Sales Engineering and Customer Support teams for sales-related inquiries. **3. Support ... include:** While our TPM team focuses on internal and customer -facing applications, user stories, UX/UI design, and the ...team and encompasses 3 major areas of responsibility: **1. Product Management & Course Development Support :** +… more
- Cengage Group (Chicago, IL)
- …This role involves tracking industry trends, competitor strategies, market dynamics, product developments, and customer feedback to enable data-driven decisions ... on a regular basis. Analyze and improve sales and product performance to support short-term and long-term...will need here:** + Minimum 8 years' experience in customer and/or product marketing; cybersecurity industry experience… more
- MAT Holdings, Inc (Long Grove, IL)
- …and execution of appropriate marketing plans and programs that support each product line, channel, and major customer . + Actively drive the customer ... customer -led initiatives). + Screen and track initial new product requests from customers, field sales, or marketing. +...Regularly meet with the Sales Team to present new product launches and support the product… more
- BMO Financial Group (Chicago, IL)
- Product Managers at BMO drive real results by collaborating with teams across the enterprise to deliver impactful and meaningful outcomes. Consulting and working ... with Technology, Risk and other business partners within the commercial bank, the Product Management team is accountable for creating a product strategy and… more
- BioFire Diagnostics, LLC. (Chicago, IL)
- …a business plan) while taking into account local sales, segment marketing, R&D and customer support insights. Supplemental Data You will work and grow within the ... assesses market share and total available market and defines the marketing mix ( customer segmentation, product features, price, etc.) as well as Go-to-Market… more
- Komatsu (Chicago, IL)
- …line, tools and programs; aligning with overall company goals and market demands. + * Product Support : Manage all UC parts related information and ensure accuracy ... to develop go-to-market strategies, product messaging, and sales collateral. Support product launches with effective communication and training materials. +… more
- MAT Holdings, Inc (Long Grove, IL)
- … support various programs. + Participate in and contribute to the product continuous improvement design review and customer warranty investigation. + Mentor ... Update and revise existing drawings per new specifications or customer requirements. + Measure product samples in... design issues if needed. + Participate in identifying product cross references. + Support both externally… more
- Wolters Kluwer (Riverwoods, IL)
- …develop go-to-market plans that differentiate CE products from the competition while reinforcing customer value. They will also support the sales and client ... and RFPs. + **Stakeholder Engagement:** collaborate with internal teams (eg, product management, sales, customer success) and external stakeholders (eg,… more