- Rochester Regional Health (Rochester, NY)
- JOB_22061 - Patient Service Representative Job Title: Patient Service Representative Location: Unity Hospital Hours Per Week: Full Time and Part ... Time Schedule: Days and Evenings/Weekends SUMMARY: As a Patient Service Representative , you are the warm and friendly point of contact for visitors,… more
- Rochester Regional Health (Rochester, NY)
- Job Title: Patient Representative Department: Clinic Float Location: Canton Potsdam Clinics (Must be willing to travel to different clinic locations) Hours Per ... collaborates with leadership to resolve issues and ensure quality patient care and customer service . + Adheres...and ensure quality patient care and customer service . + Adheres to all organizational policies, procedures, protocols,… more
- Rochester Regional Health (Rochester, NY)
- Job Title: Patient Representative Department: Dependency Rehab Location: SLH - 20 Cottage Hours Per Week: Per Diem Schedule: 8am-4pm, 9am-5pm SUMMARY: Utilize ... Collaborate with management to resolve clerical issues and enhance patient service quality. + Team Collaboration & Continuous Improvement: Work closely… more
- Rochester Regional Health (Rochester, NY)
- Job Title: Patient RepresentativeDepartment: MH Medical ImagingLocation: Massena HospitalHours Per Week: 24 hours weeklySchedule: Variable days and shifts Monday ... Nurse Midwife (CNM), and Nurse Practitioner (NP). RESPONSIBILITIES: + Patient care Management - Responsible for performance of and...and a friendly outgoing personality UNION: CSEA - Civil Service Employees Association (MH) Note: Not all per diem… more
- Bump Boxes (Rochester, NY)
- …Care + Medical Office + Healthcare background + CPAP and Oxygen experience Customer Service Representative Duties: + Welcome patients in person and over the ... established Rochester, NY Durable Medical Equipment company offers quality service , quality equipment and great follow up care to...phone, as well as maintain patient charts, process patient orders, create delivery… more
- Rochester Regional Health (Rochester, NY)
- …healthcare staff, and other disciplines. This role requires exceptional customer service when answering calls, addressing patient inquiries, and ensuring ... Job Title: Centralized Diet Office Representative Department: Food & Nutrition ServicesLocation: Riedman Campus...hospitals and long-term care centers by ensuring accuracy of patient menus, delivering timely reports to food service… more
- University of Rochester (Pittsford, NY)
- …record and patient access and revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy ... equity considerations._ **Responsibilities:** GENERAL PURPOSE Performs functions associated with patient information processing for ambulatory care visits. Completes the… more
- Stryker (Rochester, NY)
- …make healthcare better. **What you will do:** As an ENT Associate Sales Representative , you will assist in strategically promoting and selling Stryker ENT products ... of our products. You take great pride in excellent service and are prepared to assist a customer whenever...a customer whenever the need arises. As an Associate Representative , you love living in the fast lane and… more
- University of Rochester (Rochester, NY)
- …including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services ... submits, processes and updates sensitive and confidential information. Resolves patient access issues within limits and works with confidential...manner to ensure the highest quality and quantity of service is provided at all times. + Based on… more
- University of Rochester (Rochester, NY)
- …including: general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services ... submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information… more
- Rochester Regional Health (Rochester, NY)
- JOB TITLE: Collections and Denials Management Representative LOCATION: SLH DEPARTMENT: Patient Financial Services Hours: 37.5 SCHEDULE: Monday-Friday 8AM-4PM ... and collaborate across departments to ensure successful claim outcomes. + Customer Service & Communication: Respond to patient inquiries, verify insurance… more
- University of Rochester (Rochester, NY)
- …ensure that all functions are completed in an accurate, efficient, and patient /customer friendly manner. Facilitate workflow in the department by supporting clinical ... **ESSENTIAL FUNCTIONS** + Greets patients to initiate positive experience, requests patient identification, collects and verifies patient demographic and… more
- University of Rochester (Rochester, NY)
- …Provides excellent customer service through the Pharmacy Call Center. + Triages patient calls to the appropriate party. + Answers incoming calls in a timely ... office to acquire necessary information to submit prescriptions to the patient 's insurance for approval including prior authorization, and helps enroll patients… more
- Rochester Regional Health (Rochester, NY)
- Job Title: Business Office Representative Department: Location: Hours Per Week: Schedule: Sign-On Bonus: SUMMARY: Ensure full reimbursement is received by RRH for ... including accessing clinical documentation and authorization details. + Respond to patient complaints by researching coverage and claim processing to ensure the… more
- University of Rochester (Rochester, NY)
- …entering patient data. **Our work is focused on:** **Customer Service :** When patients have questions, Outpatient Access Specialists are the front-line problem ... solvers and determine the appropriate solution or direction for the patient . **Communication:** Outpatient Access Specialists coordinate appointments to other clinic… more
- University of Rochester (Rochester, NY)
- …not limited to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support. ... execute and/or delegate follow up actions based on provider's patient notes. - With training and ongoing provider support,...and all necessary paperwork is completed. - Other clinic service tasks as assigned: May travel to off-site clinic… more
- University of Rochester (Rochester, NY)
- …email, and electronic interfaces. Tasks involve scheduling appointments, resolving patient issues, responding to inquiries, handling billing questions, and providing ... inquiries via phone, email, and electronic interfaces. + Schedule patient appointments, resolve patient issues, and handle...+ High School Diploma + 1 year of customer service experience The University of Rochester is committed to… more
- University of Rochester (Rochester, NY)
- …to follow up on disputed, unpaid, underpaid, or overpaid insurance or contracted service accounts in order to bring about prompt account resolution and revenue ... in revenue collection and further attempts would not be successful without patient intervention. + Research and initiates suggestions to leadership to streamline… more
- Fresenius Medical Center (Rochester, NY)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more
- Fresenius Medical Center (Rochester, NY)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more