- ASM Research, An Accenture Federal Services Company (Augusta, ME)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Veterans Affairs, Veterans Health Administration (Togus, ME)
- …and any other specialized area in the advancement of the profession. Serve as a subject matter expert and key resource in the day-to-day technician duties ... pharmacy (such as sterile compounding, controlled substances, automation, clinical pharmacy, contact center , etc.) Note: See Specialized Area.in the Definitions… more