- Vontier (Augusta, ME)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Augusta, ME)
- …for a degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center metrics ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- Walmart (Brunswick, ME)
- …and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and ... Way (OBW) service model; managing and supporting customer service initiatives (for example, store of...and providing process improvement leadership to ensure a high quality customer experience. Drives the financial performance… more
- Walmart (Augusta, ME)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Vontier (Augusta, ME)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- SHI (Augusta, ME)
- …for improved service relationships. + Oversee servicedelivery operations, ensuring high- quality service and customer satisfaction through implementing ... Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high...needed to work efficiently, meet their deadlines, and provide quality service . **Responsibilities:** _Include, but not limited… more
- SHI (Augusta, ME)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- GE Aerospace (Auburn, ME)
- …resources and influences policy formulation. + Impacts the team's ability to achieve service , quality and timeliness of objectives. Work is subject to functional ... to ensure all SWIP supports, and problem solve gaps. Coach team to problem solve where SWIP levels can't...where SWIP levels can't be met. Focus on meeting customer needs. Interprets complex internal and external business challenges… more
- GE Aerospace (Auburn, ME)
- …+ Support the development software and data delivery platforms that are service -oriented with reusable components that can be orchestrated together into different ... trends to assist in project development and/or operational support activities. + Coach and mentor team members. **Required** + Bachelor's Degree from an accredited… more
- Central Maine Medical Center (Lewiston, ME)
- …Nurse Leader is responsible and accountable for achieving departmental level expected Quality , Financial, Customer Service , Throughput, and People results. ... under pressure + Demonstrated initiative and project completion skills + Strong customer service philosophy + Personal and professional accountability +… more
- Central Maine Medical Center (Lewiston, ME)
- …Nurse Leader is responsible and accountable for achieving departmental level expected Quality , Financial, Customer Service , Throughput, and People results.In ... open. Gives appropriate feedback in a timely manner to questions and concerns. Customer Service :a) Displays positive attitude. Treats others with honesty and… more
- CompuCom (Augusta, ME)
- …fast-moving environment. + Quality oriented in all aspects of delivery. + Customer service focus. **Wage Range** **:** The annual starting salary for this ... Level 2 services and support to clients while ensuring service levels are achieved and customer expectations...and customer procedures and standards. + Train, coach and mentor Service Desk Analysts (Level… more
- Martin's Point Health Care (Brunswick, ME)
- …that fosters creativity, decision-making at all levels, outstanding customer service , continuous improvement, and the highest quality delivery of health ... all members of the care team providing world class service to both the patients and staff of Martin's...+ Ensures that all patients receive welcoming access to high- quality , patient-centric care and education. + In collaboration with… more
- Sharecare (Augusta, ME)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Walgreens (Topsham, ME)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... a positive customer experience. Models and shares customer service best practices. + Develops strong...procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of… more
- TD Bank (Lewiston, ME)
- …as a member of the team, supports a positive work environment that promotes service to the business, quality , innovation and teamwork and ensures timely ... This role may interact with key stakeholders and third-party service providers to deliver AML/ATF/Sanctions/ABAC programs that satisfy regulatory requirements.… more
- State of Maine, Bureau of Human Resources (Augusta, ME)
- …+ Interview, hire, train, evaluate, and coach staff. + Resolve complex customer service matters requiring sound judgment and discretion. + Collaborate with ... + Commitment to Excellence- Taking pride in delivering dependable, high- quality public service . + Continuous Improvement- Always...who have: + Supervisory or lead experience in a customer service or administrative operations environment. +… more
- The Estee Lauder Companies (Freeport, ME)
- … and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching ... within cosmetics + The ability to provide inspirational, authentic and personalized customer service + Previous business planning experience including setting… more
- Guardian Life (Augusta, ME)
- …issues that pertain to claim administration procedures, cost containment activities, reports, quality control and complex customer issues. The Team Leader will ... business partners including Short Term Disability, Long Term Disability, Service , Sales and Account Management, Group Quality ...meetings, phone calls, and keeping a tight loop on service issues. + Prioritize the customer /client experience… more
- Pearson (Augusta, ME)
- …requirements to assist with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. + **Report Processing** : Process ... that we live by being brave, imaginative, decent, accountable, curious, customer -centric, and collaborative. The following description is intended to describe the… more