- Vontier (Little Rock, AR)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Little Rock, AR)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- Walmart (Little Rock, AR)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Vontier (Little Rock, AR)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Michaels (Little Rock, AR)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- Southwest Power Pool (Little Rock, AR)
- …Engineering, or a related field **Required:** + Strong leadership skills + Excellent customer service and organizational skills + Flexibility and the ability to ... affordably to the millions of people living in our service territory. We have been voted one of Arkansas'...practices are followed, and support the team in delivering high- quality , consistent processes. You'll play a key role in… more
- Everon (North Little Rock, AR)
- …an ability to proctor, coach , and teach others. + Provides reliable, high quality customer support. + Provides customer instruction on system operation ... Summary:_** The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment.… more
- SHI (Little Rock, AR)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- GE Aerospace (Little Rock, AR)
- …resources and influences policy formulation. + Impacts the team's ability to achieve service , quality and timeliness of objectives. Work is subject to functional ... to ensure all SWIP supports, and problem solve gaps. Coach team to problem solve where SWIP levels can't...where SWIP levels can't be met. Focus on meeting customer needs. Interprets complex internal and external business challenges… more
- GE Aerospace (Little Rock, AR)
- …+ Support the development software and data delivery platforms that are service -oriented with reusable components that can be orchestrated together into different ... trends to assist in project development and/or operational support activities. + Coach and mentor team members. **Required** + Bachelor's Degree from an accredited… more
- Bank OZK (Conway, AR)
- …region. + Ensure business growth that meets the Bank's standards for quality and profitability, customer satisfaction, and regulatory and operational compliance. ... constantly and actively with team members, observe and monitor performance, and coach Banking Center Managers to ever greater skill. + Successfully execute the… more
- CompuCom (Little Rock, AR)
- …fast-moving environment. + Quality oriented in all aspects of delivery. + Customer service focus. **Wage Range** **:** The annual starting salary for this ... Level 2 services and support to clients while ensuring service levels are achieved and customer expectations...and customer procedures and standards. + Train, coach and mentor Service Desk Analysts (Level… more
- Sharecare (Little Rock, AR)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Ross Stores, Inc. (Conway, AR)
- …* Ensures all Associates understand and can execute emergency operating procedures\. ** Customer Service :** * Treats all Customers, Associates, and other leaders ... all times\. Recognizes Associates using Company recognition programs\. * Executes Customer service programs and Merchandise Presentation programs through… more
- Guardian Life (Little Rock, AR)
- …issues that pertain to claim administration procedures, cost containment activities, reports, quality control and complex customer issues. The Team Leader will ... business partners including Short Term Disability, Long Term Disability, Service , Sales and Account Management, Group Quality ...meetings, phone calls, and keeping a tight loop on service issues. + Prioritize the customer /client experience… more
- Pearson (Little Rock, AR)
- …requirements to assist with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. + **Report Processing** : Process ... that we live by being brave, imaginative, decent, accountable, curious, customer -centric, and collaborative. The following description is intended to describe the… more
- Nelnet (Little Rock, AR)
- …in using data and metrics to inform decisions and drive improvements. + Customer -focused mindset and a passion for enabling high- quality delivery. + Familiarity ... families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,...our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the… more
- Cornerstone onDemand (Little Rock, AR)
- …+ Collaborate with other functions to ensure excellent delivery of service , quality deliverables and the highest level of customer satisfaction possible. + ... You are responsible for managing project status communications with customer executives and internal management. You may be dedicated...initiatives to improve business function or product developments + Coach junior members of the team as well as… more
- American Express Global Business Travel (Little Rock, AR)
- …GDS Expertise in Sabre + Excellent verbal and written communication skills + Excellent Customer service skills in a travel environment + Strong time management ... provider policies, and regulatory requirements + Use positive telephone service techniques and act on special customer ...coach , mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed… more
- First Horizon Bank (Little Rock, AR)
- …related duties as required to assist in achieving banking center goals. Provide quality , accurate and timely customer service involving daily processing ... the tellers to ensure that the staff provides maximum customer service in a professional manner. Monitor...Maintain workflow and handle scheduling the tellers. * Observe, coach , and lead the Teller team to ensure all… more