- Entergy (Little Rock, AR)
- …_Manager, Customer Experience Analytics_ to lead Data Engineering for our Customer Journey Analytics (CJA) team. This critical role is the product owner ... and single point of accountability for our Customer Experience Data Warehouse (CXDW). You will...data engineering/BI environment. 5. Utility, contact center, and/or digital analytics experience desired. 6. Experience … more
- Baylor Scott & White Health (Little Rock, AR)
- …Summary** Shape the next generation of HR analytics in healthcare as an Analytics Product Manager , working side by side with our trailblazing data science ... exceeding stakeholder expectations at every turn. **Position Summary** As the People Analytics Product Manager , you will anticipate, define, and deliver… more
- Ford Motor Company (Little Rock, AR)
- …and roadmap for Ford's Integrated Services, aligning with overall business objectives, customer experience goals, and GDIA's enterprise data strategy. + Identify ... Engineering, or a related quantitative field. + 12+ years of progressive experience in data science, analytics , business intelligence, or machine learning… more
- Coinbase (Little Rock, AR)
- …and support data-driven decision-making. * * Experience in CX and Compliance analytics : *You've partnered with customer support and compliance teams to build ... We need your help to make that happen. The Analytics Engineering team is part of the Data Engineering...that improve operations, ensure regulatory accuracy, and enhance the customer experience . *Pay Transparency Notice:* Depending on… more
- General Motors (Little Rock, AR)
- …report to that location three times a week, at minimum.** **The Role** The Group Product Manager Applied Analytics - Customer Care & Aftersales will manage ... program improvements. **Your Skills & Abilities (Required Qualifications)** + 7+ years of experience in analytics , data science, or quantitative insights in an… more
- Sedgwick (Little Rock, AR)
- …a Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Data Analytics Manager **PRIMARY PURPOSE OF THE ROLE:** We are looking for a ... We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here,...strategic, business-oriented Data & Analytics Manager to guide a team of… more
- Cayuse Holdings (Little Rock, AR)
- …aligns analytics deliverables with the Exchange's objectives to improve customer experience , achieve cost savings, and foster continuous improvement. Through ... of 5 years' experience in business intelligence, reporting tools, data analytics , or a similar role, preferably supporting customer support or government… more
- General Motors (Little Rock, AR)
- **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy ... - gmenergy.gm.com We are seeking a strategic, data-driven, and customer -obsessed ** Customer Experience Manager...at the intersection of customer journey design, customer care collaboration, VOC analytics and insights… more
- The Hertz Corporation (Little Rock, AR)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions… more
- Dodge Construction Network (Little Rock, AR)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... practices, and insights to customers to improve retention and customer experience . This is a full-time position...their inquiries, resolving issues and driving value by using customer analytics and regular review of their… more
- FranklinCovey (Little Rock, AR)
- …institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue Operations & ... Customer Growth Strategy Manager **Division:** Enterprise Division, Domestic Regions **Status:** Full-Time Exempt...in a Sales Operations function + 5+ years of experience in Sales Operations, Business Strategy, Management Consulting, or… more
- Logitech (Little Rock, AR)
- …**The Team and Role:** Logitech is seeking an experienced **Sr.** **D** **igital Customer Marketing Manager ** to lead collaborative efforts designed to drive ... and our retail partner, you will leverage data-driven strategies to improve customer engagement, conversion rates, and overall revenue growth. You will be… more
- Coinbase (Little Rock, AR)
- …narratives that influence company strategy. * Drive organizational initiatives to scale customer experience analytics through better systems, automation, and ... background in machine learning, experimentation, and statistical analysis applied to product, customer experience , or operations. * Proven ability to partner… more
- UKG (Little Rock, AR)
- …and brand affinity. **Basic Qualifications** Data & Analytics + 8+ years of experience using customer data and analytics to inform strategy, including ... strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will... health or growth models. + 5+ years of experience applying telemetry and behavioral analytics to… more
- Navient (Little Rock, AR)
- …+ Experience developing marketing plans that balance financial objectives and customer experience goals + Expertise in audience segmentation and targeting ... below, and let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of Performance Marketing.** **As the… more
- Ryder System (Little Rock, AR)
- …design and proposal assumptions to Operations and SCE CI resources through the Customer Due Diligence process The Manager Solutions Design is aligned by ... Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : The Manager Solutions Design is responsible to support the growth of… more
- PagerDuty (Little Rock, AR)
- …world-all in a flexible, award-winning workplace. PagerDuty is seeking a **Senior Product Manager , AIOps** , to join our diverse, customer -focused team building ... to drive utility, usage and revenue growth. **Basic Qualifications** + 3+ years of experience as a product manager driving the full product lifecycle, including… more
- SCRAM Systems (Little Rock, AR)
- Job Summary: The Senior Manager of Integrated Marketing drives multi-channel execution across a family of brands, with a strong focus on segmentation, brand ... from first touch through installation and long-term engagement. The Senior Manager builds frameworks, develops people, and ensures integrated marketing programs land… more
- PagerDuty (Little Rock, AR)
- …Product Manager - Developer Platform** to join our diverse, customer -focused team in leading the industry's transformation to fully automated operations! Our ... In this role, you'll guide the evolution of our API and developer experience empowering internal teams, customers and partners to build integrations with PagerDuty.… more
- Cayuse Holdings (Little Rock, AR)
- …and implementation phases. By leveraging technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and ... **Overview** **The Work** The Senior Technical Manager serves as the primary technical liaison between...system projects. + Knowledge of Workforce Management tools and analytics . + 5+ years of experience in… more