- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- National Power, LLC (Nashville, TN)
- …team! Under the general direction of and reporting to the Director of Broadband Service , The Quality Assurance Manager is primarily responsible for ... MVR. + Positive attitude and strong customer service skills required + Strong knowledge of quality assurance methodologies and tools. + Proficient with… more
- Bridgestone Americas (Goodlettsville, TN)
- …this person must have strong interpersonal skills and exceptional customer service experience! Manufacturing Quality Assurance work includes: * Defining ... and specifying activities, processes, and standards to fulfill the quality requirements for a manufactured material, component, or product * Building and maintaining… more
- Deloitte (Nashville, TN)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Cardinal Health (Nashville, TN)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Nashville, TN)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- DXC Technology (Nashville, TN)
- … customer experience transformations. We are seeking a highly skilled ** Customer Service Representative** with experience in financial services, insurance, ... FINRA window, in good standing** **. **Key Responsibilities** + Provide inbound customer service support, addressing complex inquiries and escalating cases as… more
- CVS Health (Bowling Green, KY)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Nashville, TN)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- CVS Health (Bowling Green, KY)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- L3Harris (Nashville, TN)
- …Qualifications: + Bachelor's degree in a computer software related field such as Quality Assurance , Computer Science, Management Information Systems or a related ... field with 4 years minimum prior experience in Software Quality Assurance or equivalent combination of graduate...alone or as part of a team; + Strong customer service orientation; + Experience working in… more
- Ensign-Bickford Aerospace and Defense (Graham, KY)
- …cost and delivery expectations. + Actively participate in IPTs and leads FMEAs. + Host customer quality audits and participates in internal quality audits. + ... Develops, modifies, coordinates and documents the implementation, evaluation and maintenance of quality assurance programs and systems. + Establish QA/QC tools… more
- Vanderbilt University Medical Center (Nashville, TN)
- …Utilize customer satisfaction, best practices and market information to improve customer service and satisfaction. + Monitor performance against service ... meetings to develop resolution to problems. + Identify, establish and evaluate quality assurance standards, programs, and procedures within department. +… more
- Trader Joe's (Franklin, KY)
- … control or food technology is strongly preferred. This role is based in our Service Center in Franklin, KY. The Quality Control Manager is responsible for: + ... and experience. + Prior experience working in warehousing with a focus in Quality Control/ Assurance . + HACCP, PCQI, SQF certifications. + Experience handling… more
- Amazon (Nashville, TN)
- …vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and ... entire products' lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise… more
- Amazon (Nashville, TN)
- …vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and ... entire products' lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise… more
- Kelly Services (Nashville, TN)
- …working in a regulated, GMP environment/industry. + At least 3 years of quality assurance , regulatory, and/or compliance experience within a regulated industry. ... ** Quality & Regulatory Specialist** Nashville, TN Remote/Hybrid The...awareness of applicable regulatory requirements, including QMS requirements and customer requirements throughout the organization. + Assist in the… more
- ITW (Nashville, TN)
- …as valued partners to our customers. Our employees are dedicated to providing the best customer service , give back to the communities where they live and work, ... feedback regarding products to appropriate individuals in sales, quality assurance , and product management. Determines best...following service manuals, gauges, meters, etc.) + Customer Service - highly professional demeanor with… more
- Pearl Interactive Network (Nashville, TN)
- …insights and recommendations for optimization. + Ensure adherence to quality assurance and customer service standards. **Training & Staff Development:** ... + Ensure project operations align with government policies, regulations, and customer service objectives. **Financial & Staffing Resource Management:** +… more
- Prime Therapeutics (Nashville, TN)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more