- Red River (Jefferson City, MO)
- …management in the field full-time for the project's duration for any given customer . The overall mission of residency services is to place consultants with required ... subject matter expertise onsite with the customer . The customer will direct their day-to-day...services based on equipment purchases. + Build and maintain service credits for residency services that will enable customers… more
- Red River (Jefferson City, MO)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- … Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports customer to ... 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other...being provided by customers. + Strong commitment to providing quality service . + Ability to foster a… more
- Walgreens (Fulton, MO)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Walmart (Jefferson City, MO)
- …by valuing the member's experience in the TBC area and modeling high quality service and products. Develops and influences team members. Understands roadblocks ... members with tire maintenance and repair services. Provides expert member service and recommendations by greeting members, identifying member needs, assisting with… more
- Walmart (Jefferson City, MO)
- …technicians communicating and developing interpersonal skills for providing safe and efficient customer service . Be an Expert Demonstrates knowledge of safety ... members experience in the TBC area and modeling high quality service and products developing influencing and...by implementing related action plans using the Open Door Policy : and applying these in executing business processes and… more
- Walmart (Jefferson City, MO)
- …eat by ensuring availability, cleanliness and freshness. You will be in the front-lines of customer service - your smile makes a difference and you can help ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...the member's experience in meat area and modeling high quality service and products; executing the basics… more
- CenterWell (Jefferson City, MO)
- …states: **FL, IN, OH, TN, AZ, MO, NM, NC** **Required Qualifications** + 2+ years of customer service experience + Strong customer service orientation + ... + Associate's or Bachelor's Degree + Previous inbound call center or related customer service experience + Healthcare experience + Pharmacy experience +… more
- Humana (Jefferson City, MO)
- …performance standards while adapting to changing priorities and maintaining a focus on quality and customer service . + Experience analyzing performance data, ... PM) as business needs require. The Supervisor ensures consistent execution of service delivery, quality standards, and process compliance while fostering an… more
- Walmart (Jefferson City, MO)
- …members. Work in our meat department and you'll be on the front-lines of customer service -your smile can make the difference between a good shopping experience ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...the member's experience in meat area and modeling high quality service and products; executing the basics… more
- Humana (Jefferson City, MO)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when ... the digital roadmap, representing the needs of the overall agent, member, or customer experience. Must be a self-starter who understands digital, customer , and… more
- Humana (Jefferson City, MO)
- …poised to advance the industry in how digital can be used to drive customer acquisition in the Medicare Advantage space. Within this business area, we are ... Product Manager - Growth & Operations will champion the customer lifecycle, drive growth opportunities, and optimize both operations...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Humana (Jefferson City, MO)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when ... & change. This body of work will span Sales programs that touch people, policy , process & technology. **Typical responsibilities will include but not limited to:** +… more
- Cardinal Health (Jefferson City, MO)
- …as required. + Appropriately routes incoming calls when necessary. + Meets company quality Meets patient service quality standards. **_Qualifications_** + ... a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. +… more
- Scholastic (Jefferson City, MO)
- …to meet customer needs and concerns. Seek feedback and effectively recover from customer service issues. + Provide value and ensure exceptional customer ... in retail or district/territory sales, event management, personal selling, and customer service with noted leadership ability and qualities demonstrated.… more
- Highmark Health (Jefferson City, MO)
- …on moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the ... cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also...multiple systems) while understanding potential regulatory risk exposure and customer service & financial impacts. Acts as… more
- Humana (Jefferson City, MO)
- …Interactive Voice Response (IVR) + Video Conferencing + Co-Browse + Fax2Mail + Quality Management + Workforce Management + Customer Data Interactions Emerging ... Sr. Emerging Technology Engineer is a forward-facing piece of the Digital Customer Assistance Agile Release Train (DCA ART). The Emerging Technology Engineer will… more
- Bowman (Jefferson City, MO)
- …our employees and supportive of our unwavering commitment to provide unparalleled service to our clients. **Purpose** Provide leadership in defining and implementing ... business and business development strategies for a specific program/ service , market sector, division/region, or company-wide, and direct regional and/or national… more
- Papa John's International (Jefferson City, MO)
- …of the General Manager to ensure compliance with the Company's product and customer service standards. This is accomplished by being a team-oriented leader, ... product meets Papa John's standards and accurately reflects the customer 's order. + Communicates trains and promotes quality...+ Manages sales goals by providing prompt and friendly customer service ; building check averages through team… more