- WATTS (North Andover, MA)
- …leading brand with a quality reputation - and we have a dynamic future ahead. The Customer Experience Manager will work closely with the Customer ... a collaborative spirit, who excels in driving change to elevate the customer experience at Watts. This role will be responsible for developing performance… more
- Michaels (Epping, NH)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - EPPING, NH Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Parker Hannifin Corporation (Hollis, NH)
- …Team and adjacent functions to drive process improvement and enhance Customer Experience . The Customer Service Manager is responsible for all Fluidics ... Customer Service Manager Location : HOLLIS,...customer service department workflow to ensure a positive customer experience is provided and company goals… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …for you** . **Position Overview:** We are looking for an experienced and visionary Lead Customer Experience Marketing Program Manager to join the Customer ... Marketing team. This role is crucial in enhancing the overall customer experience by working cross functionally (including global delivery services, product… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …This person will be responsible for providing customer escalation management support to Customer Experience teams. The Escalation Manager will act as a ... within UKG. This team is a liaison between UKG's Customer Experience organization and the EPIC org....escalated issues that have a significant impact on our customer 's business. The Escalation Manager will also… more
- EBSCO Information Services (Concord, NH)
- …Implementation, Product, and Editorial-to deliver a seamless and value-driven customer experience . The Customer Success Manager will ensure consistent ... and overseeing key handoffs and the overall development of a customer . + Experience working in medical software implementations or in a clinical environment… more
- Fujifilm (Concord, NH)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Celestica (Merrimack, NH)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global ... need to develop Director and VP-level relationships with the customer and prioritize multiple initiatives and priorities on a...initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and… more
- Logitech (Concord, NH)
- …in their own way. The Role Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead efforts to unlock the full ... of customer data flows, governance, and activation for personalized customer engagement campaigns. + AI Knowledge: Experience integrating AI-driven tools… more
- Celestica (Merrimack, NH)
- …more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ... Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …purpose, inspired by you. **About the team:** At UKG, we believe exceptional customer experiences are the foundation of long-term success. Our Customer Lifecycle ... Sales promises and what it takes to deliver that experience . If you're a strategic thinker, passionate about the.... If you're a strategic thinker, passionate about the customer journey, and a collaborative marketer who thrives on… more
- Confluent (Concord, NH)
- …One Confluent. One Team. One Data Streaming Platform. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models + Experience running… more
- Zurich NA (Concord, NH)
- Customer Relationship & Distribution Manager (CRDM)...+ Bachelor's Degree and 6 or more years of experience in the Sales areaOR + High School Diploma ... 124656 We have an exciting opportunity for a Customer Relationship & Distribution Manager (CRDM) to...or Equivalent and 8 or more years of experience in the Sales area OR + Zurich Certified… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- … Lifecycle Marketing team is seeking a dynamic and strategic Marketing Program Manager to lead customer marketing initiatives focused on driving customer ... you. **About the team:** At UKG, we believe exceptional customer experiences are the foundation of long-term success. Our...Sales promises and what it takes to deliver that experience . If you're a strategic thinker, passionate about the… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- … customer relationships at scale. **About the Role** We're looking for a ** Customer Advocacy Program Manager ** who will play a key role in **identifying, ... strategically. **About You** **Required Qualifications** + 3-5 years of experience in customer advocacy, customer ...Qualifications** + 3-5 years of experience in customer advocacy, customer success, marketing, or relationship… more
- Reynolds & Reynolds (North Andover, MA)
- …EST*TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Customer Support Manager to join our growing team. As a Customer ... establish, communicate, and utilize key performance indicators to drive improved customer satisfaction and an excellent support experience .Responsibilities will… more
- Lumen (Concord, NH)
- …connect the world and shape the future. **The Role** As the Senior Lead Customer Stories Manager , you will collaborate cross-functionally to find customers with ... journalism, communications, or a related field + 7+ years of experience in creating and managing customer stories, case studies, or similar content for B2B or… more
- Hannaford (Londonderry, NH)
- …and ability to lead and manage associates throughout multiple departments. * Department Manager or equivalent experience required. * College degree or equivalent ... of service offered to our customers. Build associate and customer relations and promote a strong culture in support...or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided… more
- Keurig Dr Pepper (Burlington, MA)
- **Job Overview:** The Associate Commercialization Manager ( Customer Marketing) under the direction of the Senior Manager , Coffee Commercialization, is ... Understand and prioritize different drivers of success by priority customer . Collaborate with category management, RGM and the sales...related field with a minimum of 5 years of experience + Ability to work across multiple levels and… more
- Amazon (North Reading, MA)
- …with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience 2+ years of ... functional teams Preferred Qualifications PMP certification, or SCRUM/Agile, SAFe certification Experience in customer -facing work, engaging with customer … more