- UKG (Ultimate Kronos Group) (Lowell, MA)
- …providing customer escalation management support to Customer Experience teams. The Escalation Manager will act as a liaison and coordinate internal efforts ... issues that have a significant impact on our customer's business. The Escalation Manager will also be responsible for monitoring dashboards and metrics for… more
- CBRE (Concord, NH)
- Contracts and Commercial Sr Manager Job ID 220291 Posted 10-Jun-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Risk Management ... industry. **About the Role:** As a CBRE Sr. Commercial Manager , you will be responsible for leading the contract...in the Legal Spend and Budget Tracker. + Contractual Escalation & Approval Workflow: Coordinate internal approvals according to… more
- Amazon (North Reading, MA)
- …millions of Amazon.com customers across the world. As an Sr IT Deployment Program Manager , you will lead a variety of projects with significant scope and impact ... project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the...undertake within the project team. - Act as an escalation point for the project team and project stakeholders.… more
- Sumitomo Pharma (Concord, NH)
- …. **Job Overview** The Senior Manager , Pharmacovigilance Scientist serves as the ... responses. + Contribute to signal detection, monitoring, evaluation, interpretation, escalation , and communication of safety information through established safety… more
- Bristol Myers Squibb (Devens, MA)
- …work and in their personal lives. Read more: careers.bms.com/working-with-us . The **Senior Manager , Project Manager ** will manage and/or support the aspects of ... hands-on project management experience in the Pharma/Biotech regulated environments, the Project Manager is expected to manage this critical initiative in support of… more
- Meta (Concord, NH)
- …- Augmented or Virtual. Our team is looking for an experienced Technical Program Manager (TPM) who will play a key role in defining and driving highly complex, ... that millions of our customers love. **Required Skills:** Technical Program Manager , XR Tech Systems Responsibilities: 1. Develop and manage cross-functional CE… more
- State of Massachusetts (Tewksbury, MA)
- …Health (DMH), Tewksbury Hospital is seeking a highly motivated and experienced Nurse Manager to work with resilient patients navigating their journey on the road to ... * Practice's principles of CARE utilizing early intervention and de- escalation techniques to intervene in escalating situations, utilizing controlled takedown… more
- TD Bank (Epping, NH)
- …**Line of Business:** Personal & Commercial Banking **Job Description:** The Store Manager II develops, leads and contributes to the growth and profitability of ... to High risk potential (loss/reputational) + Acts as the highest point of escalation /contact within the store for issues raised from customers, other internal groups… more
- Amazon (North Reading, MA)
- …over the next 3 - 5 years. Our Finance team is currently seeking a Finance Manager with a proven ability to work within a dynamic environment and partner with senior ... and able to work effectively autonomously. Key job responsibilities As a Finance Manager , you will collaborate directly with key business stakeholders to advise on… more
- Bank of America (Concord, NH)
- Financial Center Manager Concord, New Hampshire **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Concord/Financial-Center- Manager \_25027936) **Job Description:** At Bank of America, we are… more
- SHI (Concord, NH)
- …thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. The Service Delivery ... Manager is responsible for the day-to-day management of customer...of incidents, identify trends, and review tickets prior to escalation . + May assist in recruitment processes, maintaining the… more
- CBRE (Concord, NH)
- Data Center Construction Technical Program Manager - Product Development Job ID 226806 Posted 26-Jun-2025 Service line PJM Segment Role type Full-time Areas of ... US - United States of America **About the role** As a Technical Program Manager (TPM), you will be responsible for providing consulting services to a high-profile… more
- SHI (Concord, NH)
- …to thrive - in our offices or yours.** **Job Summary** The Technical Account Manager (TAM) on the Managed Services team serves as clients' main point-of-contact for ... Support, Services, and others, to address customer needs + Serving as an escalation point for customer concerns + Collaborating with the customer's SHI sales… more
- Farmer Brothers (North Billerica, MA)
- The **Area Route Manager (ARM)** is responsible for overseeing a team of Route Sales Representatives and Route Sales Associates, in an assigned market. Primary ... discuss any customer issues, and provide updates on priorities. + Provide escalation to resolve customer's issues quickly and drive customer satisfaction. + Adhere… more
- Amazon (North Reading, MA)
- …last mile) and internal teams. We are seeking a seasoned technical product manager to own the technical roadmap for workcell onboarding and management product suite. ... Sr. PM-T, you will lead high-impact projects, anticipate bottlenecks, provide escalation management, make trade-offs, and balance the business needs versus technical… more
- Confluent (Concord, NH)
- …Team. One Data Streaming Platform. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving customer success, retention, and ... with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews in person + Ability… more
- Datavant (Concord, NH)
- …life experiences to realize our bold vision for healthcare. The Client Success Manager is part of the Datavant organization and is responsible for successful ... + Identify, analyze and resolve customer problems as they arise; coordinating escalation and resolution with sales and other internal stakeholders. + Prepare final… more
- Meta (Concord, NH)
- …a high-powered team of industry leaders! **Required Skills:** Lead Contracts Manager - Data Center Design, Engineering & Construction Responsibilities: 1. Direct ... contracts and leadership 8. Serve as the leadership point of contact for escalation of contract inquiries for their regional and functional purview 9. Provide… more
- CVS Health (Concord, NH)
- …heart, each and every day. **Position Summary** The Product Implementation Manager supports Product Application Strategy and Operations within the Aetna Commercial ... Qualifications** + 3 years IT Help Desk Support and/or Health Insurance supporting escalation calls and product support + 2 to 3 years network enrollment support… more
- Target (Wilmington, MA)
- …for AP team leaders in your district/market + Lead investigative and verbal de- escalation classroom trainings; facilitate other trainings as needed for your AP team, ... store or district + Maintain all required training + Manage the identification and resolution of internal investigations; complete internal interviews for your store and nearby stores at the discretion of your leader + Anticipate and identify theft and… more