• Escalation Manager

    UKG (Ultimate Kronos Group) (Lowell, MA)
    …providing customer escalation management support to Customer Experience teams. The Escalation Manager will act as a liaison and coordinate internal efforts ... issues that have a significant impact on our customer's business. The Escalation Manager will also be responsible for monitoring dashboards and metrics for… more
    UKG (Ultimate Kronos Group) (06/14/25)
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  • Contracts and Commercial Sr Manager

    CBRE (Concord, NH)
    Contracts and Commercial Sr Manager Job ID 220291 Posted 10-Jun-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Risk Management ... industry. **About the Role:** As a CBRE Sr. Commercial Manager , you will be responsible for leading the contract...in the Legal Spend and Budget Tracker. + Contractual Escalation & Approval Workflow: Coordinate internal approvals according to… more
    CBRE (06/11/25)
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  • Sr. Tech Infra Program Manager , OTS…

    Amazon (North Reading, MA)
    …millions of Amazon.com customers across the world. As an Sr IT Deployment Program Manager , you will lead a variety of projects with significant scope and impact ... project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the...undertake within the project team. - Act as an escalation point for the project team and project stakeholders.… more
    Amazon (07/08/25)
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  • Senior Manager , Pharmacovigilance…

    Sumitomo Pharma (Concord, NH)
    …. **Job Overview** The Senior Manager , Pharmacovigilance Scientist serves as the ... responses. + Contribute to signal detection, monitoring, evaluation, interpretation, escalation , and communication of safety information through established safety… more
    Sumitomo Pharma (06/28/25)
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  • Sr. Manager , Project Manager in

    Bristol Myers Squibb (Devens, MA)
    …work and in their personal lives. Read more: careers.bms.com/working-with-us . The **Senior Manager , Project Manager ** will manage and/or support the aspects of ... hands-on project management experience in the Pharma/Biotech regulated environments, the Project Manager is expected to manage this critical initiative in support of… more
    Bristol Myers Squibb (07/03/25)
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  • Technical Program Manager , XR Tech Systems

    Meta (Concord, NH)
    …- Augmented or Virtual. Our team is looking for an experienced Technical Program Manager (TPM) who will play a key role in defining and driving highly complex, ... that millions of our customers love. **Required Skills:** Technical Program Manager , XR Tech Systems Responsibilities: 1. Develop and manage cross-functional CE… more
    Meta (07/03/25)
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  • Registered Nurse V Unit Manager

    State of Massachusetts (Tewksbury, MA)
    …Health (DMH), Tewksbury Hospital is seeking a highly motivated and experienced Nurse Manager to work with resilient patients navigating their journey on the road to ... * Practice's principles of CARE utilizing early intervention and de- escalation techniques to intervene in escalating situations, utilizing controlled takedown… more
    State of Massachusetts (06/14/25)
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  • Store Manager II

    TD Bank (Epping, NH)
    …**Line of Business:** Personal & Commercial Banking **Job Description:** The Store Manager II develops, leads and contributes to the growth and profitability of ... to High risk potential (loss/reputational) + Acts as the highest point of escalation /contact within the store for issues raised from customers, other internal groups… more
    TD Bank (06/17/25)
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  • Finance Manager , Amazon Robotics

    Amazon (North Reading, MA)
    …over the next 3 - 5 years. Our Finance team is currently seeking a Finance Manager with a proven ability to work within a dynamic environment and partner with senior ... and able to work effectively autonomously. Key job responsibilities As a Finance Manager , you will collaborate directly with key business stakeholders to advise on… more
    Amazon (05/14/25)
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  • Financial Center Manager

    Bank of America (Concord, NH)
    Financial Center Manager Concord, New Hampshire **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Concord/Financial-Center- Manager \_25027936) **Job Description:** At Bank of America, we are… more
    Bank of America (07/03/25)
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  • Service Delivery Manager

    SHI (Concord, NH)
    …thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. The Service Delivery ... Manager is responsible for the day-to-day management of customer...of incidents, identify trends, and review tickets prior to escalation . + May assist in recruitment processes, maintaining the… more
    SHI (06/28/25)
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  • Data Center Construction Technical Program…

    CBRE (Concord, NH)
    Data Center Construction Technical Program Manager - Product Development Job ID 226806 Posted 26-Jun-2025 Service line PJM Segment Role type Full-time Areas of ... US - United States of America **About the role** As a Technical Program Manager (TPM), you will be responsible for providing consulting services to a high-profile… more
    CBRE (06/27/25)
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  • Technical Account Manager

    SHI (Concord, NH)
    …to thrive - in our offices or yours.** **Job Summary** The Technical Account Manager (TAM) on the Managed Services team serves as clients' main point-of-contact for ... Support, Services, and others, to address customer needs + Serving as an escalation point for customer concerns + Collaborating with the customer's SHI sales… more
    SHI (06/20/25)
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  • Area Route Manager

    Farmer Brothers (North Billerica, MA)
    The **Area Route Manager (ARM)** is responsible for overseeing a team of Route Sales Representatives and Route Sales Associates, in an assigned market. Primary ... discuss any customer issues, and provide updates on priorities. + Provide escalation to resolve customer's issues quickly and drive customer satisfaction. + Adhere… more
    Farmer Brothers (06/15/25)
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  • Sr. Product Manager -Technical, Sr. Product…

    Amazon (North Reading, MA)
    …last mile) and internal teams. We are seeking a seasoned technical product manager to own the technical roadmap for workcell onboarding and management product suite. ... Sr. PM-T, you will lead high-impact projects, anticipate bottlenecks, provide escalation management, make trade-offs, and balance the business needs versus technical… more
    Amazon (06/10/25)
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  • Strategic Customer Success Manager - Public…

    Confluent (Concord, NH)
    …Team. One Data Streaming Platform. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving customer success, retention, and ... with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews in person + Ability… more
    Confluent (07/03/25)
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  • Client Success Manager

    Datavant (Concord, NH)
    …life experiences to realize our bold vision for healthcare. The Client Success Manager is part of the Datavant organization and is responsible for successful ... + Identify, analyze and resolve customer problems as they arise; coordinating escalation and resolution with sales and other internal stakeholders. + Prepare final… more
    Datavant (07/01/25)
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  • Lead Contracts Manager - Data Center…

    Meta (Concord, NH)
    …a high-powered team of industry leaders! **Required Skills:** Lead Contracts Manager - Data Center Design, Engineering & Construction Responsibilities: 1. Direct ... contracts and leadership 8. Serve as the leadership point of contact for escalation of contract inquiries for their regional and functional purview 9. Provide… more
    Meta (06/25/25)
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  • Manager , Product Implementation

    CVS Health (Concord, NH)
    …heart, each and every day. **Position Summary** The Product Implementation Manager supports Product Application Strategy and Operations within the Aetna Commercial ... Qualifications** + 3 years IT Help Desk Support and/or Health Insurance supporting escalation calls and product support + 2 to 3 years network enrollment support… more
    CVS Health (06/06/25)
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  • Executive Team Leader Assets Protection (Assistant…

    Target (Wilmington, MA)
    …for AP team leaders in your district/market + Lead investigative and verbal de- escalation classroom trainings; facilitate other trainings as needed for your AP team, ... store or district + Maintain all required training + Manage the identification and resolution of internal investigations; complete internal interviews for your store and nearby stores at the discretion of your leader + Anticipate and identify theft and… more
    Target (06/12/25)
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