- Zoom (New York, NY)
- …seeking a dynamic Onboarding Manager to deliver world-class onboarding experiences that accelerate customer time-to-value. This role ensures successful ... keep complex deployments on track and within timeline + 3+ years in customer onboarding , implementation, or customer success roles + Experience with SaaS… more
- Citizens (New York, NY)
- …Senior Product Manager to join our dynamic team to lead Omni-Channel Customer Onboarding and reimagine what it means to guide customers through account ... improving the onboarding experience, aligning with the bank's goals and customer needs. Challenge the status quo in driving innovation and find sustainable value… more
- Capital One (New York, NY)
- Product Design Lead, Manager level - Card Onboarding We're currently seeking a Product Designer to join our Experience Design team. We're passionate about ... to hear from you. About The Team The Card Onboarding team cultivates lasting customer relationships through...be regularly worked. Chicago, IL: $149,800 - $171,000 for Manager , Design McLean, VA: $164,800 - $188,100 for … more
- Capital One (New York, NY)
- Manager , Product Manager - Retail Bank Funding, Onboarding & Engagement Experiences Product Management at Capital One is a booming, vibrant craft that ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...and our industry. **About the Team** As a Product Manager focusing on our funding, onboarding &… more
- TD Bank (New York, NY)
- …this role. **Line of Business:** Human Resources **Job Description:** The Senior Manager Specialized Human Resources develops effective policies and programs in a ... to deal with all levels of management + Strong Customer Service orientation and ability to establish strong working...have regular career, development, and performance conversations with your manager , as well as access to an online learning… more
- Amazon (New York, NY)
- Sr. Product Manager , Onboarding & Safety @ Twitch New York City **About Us** Twitch is the world's biggest live streaming service, with global communities built ... process. **About the Role** We're seeking a Senior Product Manager to lead our onboarding and safety...social media, or live streaming platforms + Experience with customer experience (CX) and creator tools (CT) teams **Perks**… more
- TD Bank (New York, NY)
- …products, services and programs including features, benefits and characteristics that meet customer needs. The Product Group Manager also manages a particular ... of Business:** Product Management **Job Description:** The Product Group Manager manages and provides strategic guidance to a team...role acts as a source for innovation led through customer insights and creating a better customer … more
- Amazon (New York, NY)
- Description As a Customer Success Manager , you'll help grow footwear brands for Zappos on Amazon. You'll manage brand relationships, develop business plans, and ... drive data-backed decisions that improves the customer experience. This role blends day-to-day seller management with...footwear brands at scale on Amazon. You'll work across onboarding , ongoing brand support, and program process development from… more
- Wolters Kluwer (New York, NY)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... our largest and most strategic accounts and are responsible for optimizing customer outcomes to ensure alignment with the client's clinical, operational, and… more
- Ivalua (New York, NY)
- Customer Success Manager (New York, NY - US) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At ... growth we are looking for a proactive and motivated Customer Success Manager to join our growing...You'll support a portfolio of enterprise accounts, ensuring strong onboarding , engagement, and ongoing success. In this role, you'll… more
- Robert Half Technology (New York, NY)
- Description We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this ... with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction. Responsibilities: * Facilitate onboarding sessions to help… more
- RELX INC (New York, NY)
- …science and healthcare to partner for a better world. About the role: The Customer Lifecycle & Retention Marketing Manager will drive engagement and retention ... research companion. The role will be responsible for shaping and executing our customer journey marketing touchpoints, from onboarding through renewal to deliver… more
- Enverus (New York, NY)
- Customer Success Manager - Financial Services Why YOU want this position The Customer Success Manager will champion the customer throughout the ... software and solutions. Further, this role is focused on customer retention and driving our Net Promoter score to...a business-related subject + Strong experience managing support and onboarding initiatives, and proven ability to build a world… more
- Michaels (Eatontown, NJ)
- Store - EATONTOWN, NJ Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel ... recovery standards to deliver our Brand Promises. Deliver friendly customer service. Must be available weekends. + Assist Store... service. Must be available weekends. + Assist Store Manager in leading and managing adherence to Standard Operating… more
- LinkedIn (New York, NY)
- …use technology to design account plans to meet revenue goals. + Support customer communication and education including a best-in-class onboarding experience and ... provides. LinkedIn Marketing Solutions is searching for a Sr. Client Solutions Manager to manage relationships with our large and often most complex customers.… more
- Amazon (New York, NY)
- …their Connect investment. Key job responsibilities As an Amazon Web Services (AWS) Customer Success Specialist Manager you will be responsible for helping guide ... like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. The Customer Solutions Management role is a function that owns our customers… more
- Amazon (New York, NY)
- …Amazon Web Services is seeking a results-driven Account-Based Marketing (ABM) Manager to design and execute high-impact ABM programs for enterprise customers ... measurable business outcomes through targeted marketing initiatives. The Account-Based Marketing Manager will own the end-to-end execution of territory ABM programs,… more
- Amazon (New York, NY)
- …Amazon Web Services is seeking a results-driven Account-Based Marketing (ABM) Manager to design and execute high-impact ABM programs for enterprise customers ... measurable business outcomes through targeted marketing initiatives. The Account-Based Marketing Manager will own the end-to-end execution of territory ABM programs,… more
- Amazon (New York, NY)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...challenges? We are seeking a highly skilled Senior Product Manager - Technical to propose and own the development… more
- DoorDash (New York, NY)
- …Marketing, Onboarding , and CS Strategy & Operations to enhance customer health scoring, implement proactive lifecycle strategies, and improve overall product ... About the Team The Customer Success team at SevenRooms is the heartbeat...product, data, and our customers' business goals. We are customer -obsessed and thrive on turning challenges into long-term success.… more