- City of New York (New York, NY)
- …Experience Unit seeks to appoint one (1) Staff Analyst , L1 to serve as a Customer Service Analyst . The candidate will be responsible for, but not limited ... them. It's an opportunity to provide meaningful support, quality customer service , and help protect the future...Only those candidates under consideration will be contacted. STAFF ANALYST - 12626 Qualifications A master's degree from an… more
- MTA (New York, NY)
- …Services/ Customer Contact Center Location: 2 Broadway Reports to: Associate Transit Customer Service Specialist/Staff Analyst Hours of Work: Shift Hours; ... Transit Customer Service Specialist I & II, Full-time ( Customer Service Representative) Job ID: 14168 Business Unit: MABSTOA Location: New York, NY,… more
- MTA (New York, NY)
- Staff Analyst Series (Planned Service Changes) Job ID: 14175 Business Unit: MABSTOA Location: New York, NY, United States Regular/Temporary: Regular Department: ... NYC Transit Authority Date Posted: Jan 9, 2026 Description Job Information Staff Analyst Series (Planned Service Changes) First date of posting: 01/09/2026 Last… more
- Amazon (New York, NY)
- …Experience collaborating with cross-functional teams including Marketing, Product Management, Customer Service , Operations, Legal, Finance, and Senior Leadership ... Description Shopbop is looking for a customer obsessed Site Engagement Analyst to own analysis and reporting for the CRM team. This role will be pivotal in… more
- Palo Alto Networks (New York, NY)
- …team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst , you'll act as the front line of communication between ... **Job Summary** Unit 42's Managed Detection and Response (MDR) service is growing fast - and we're building a...such as professional services, customer success, or customer support - must, Tier 1/2 SOC analyst… more
- Meta (New York, NY)
- **Summary:** Meta's Enterprise Support Delivery (ESD) team is seeking a Service Experience Analyst to join our team and play a pivotal role in transforming the ... help transform the new hire tech experience at Meta. **Required Skills:** Service Experience Analyst Responsibilities: 1. Execute end-to-end new hire experience… more
- MTA (New York, NY)
- …systems combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Position Objective: This is a ... Financial Analyst I, II, and III Job ID: 13961...with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to… more
- MTA (Long Island City, NY)
- …+ Experience with databases and report generation + Analytical, detail-oriented, and customer -focused Education and Experience Associate Staff Analyst 1. A ... Staff Analyst Series - Paratransit Job ID: 13868 Business...with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... be part of shaping the future of advertising technology! We are seeking a seasoned Analyst Relations (AR) leader to join the Amazon Ads AR team. The ideal candidate… more
- conEdison (New York, NY)
- …+ Juris Doctorate **Relevant Work Experience** + 3 years' experience in analyst or managerial position with skill in leadership and operational analyses, required. ... weekends, and holidays. + Must be able and willing to travel within Company service territory, as required. + Must be able to participate in the Company's emergency… more
- Capital One (New York, NY)
- Sr. Business Analyst - Global Payment Network **Summary:** The Global Payment Network is a unique network built for global connectivity and partnership. The ... smarter, faster, and more secure. As a Senior Business Analyst at Capital One, you will apply your strategic...insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts… more
- City of New York (New York, NY)
- … service of them all. It's an opportunity to provide impactful support, quality customer service , and help protect the future of New York City for generations ... Key Performance Indicators (KPIs). - Deliver responsive and professional customer service to candidates and stakeholders through... and those that are reachable on the civil service list for Staff Analyst will be… more
- City of New York (New York, NY)
- Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in ... the civil service list are eligible to apply. * **This position...and other materials. OFE seeks a dynamic Senior Research Analyst to join OFE's Policy and Research team to… more
- Capital One (New York, NY)
- Senior Business Analyst - Market & Client Strategy **Summary:** As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills ... payments ecosystem trends and market needs (external & internal), voice of customer (inbound & outbound) management, and prioritization alignment with product and… more
- Justworks (New York, NY)
- …IT, Cyber Defense Operations, Security Architecture & Engineering, People Operations, Customer Service and Marketing. + Provide mentorship and day-to-day ... Lead Security Risk Analyst (GRC) New York, New York Apply Who...and evidence production proactively in anticipation of SOC2/SOx, and customer audits. + Lead and drive security assessments to… more
- TEKsystems (New York, NY)
- …environment * Strong attention to detail, analytical and problem solving skills * Strong customer service skills * Ability to master functionality of new Firm ... Description JOB SUMMARY & OBJECTIVES The Service Desk Analyst is responsible for...applications quickly and effectively PREFERRED * N/a Skills Customer Service , Windows OS, MS Office, VPN,… more
- PNC (New York, NY)
- …and completes related activities and projects. + Supports the internal and external customer experience by providing excellent service at all times; takes ... opportunity to contribute to the company's success. As a Development Program Analyst /Associate within PNC's Capital Markets organization, you will be based in… more
- Capital One (New York, NY)
- Sr. Business Analyst , Premium Products This is your opportunity to join the fast-growing Premium Products and Experiences team. Our mission is to grow and develop ... of our credit card products. As a Senior Business Analyst at Capital One, you will apply your strategic...insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts… more
- CUNY (Staten Island, NY)
- …verbal and written communication skills + Strong attention to detail with a customer service focus + Proficiency in Microsoft 365, including Teams, Word, ... Business Data and Reporting Analyst , Level 2 (Provisional) - Human Resources **GENERAL...from FLSA. This job is in CUNY's Classified Civil Service . The full specification is available on our web… more
- City of New York (New York, NY)
- …issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations ... Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and...- Record user interaction and categorical data in designated customer services platforms, eg JIRA; - Propose updates to… more