- MongoDB (New York, NY)
- …to East Coast Hours (9am to 5pm EST). If you're passionate about being an Escalation Engineer working with our largest enterprise customers and are open to ... MongoDB Technical Services' Escalation Engineers are at the forefront of problem solving with key customers on our most visible and escalated issues. They combine… more
- Palo Alto Networks (New York, NY)
- …from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep ... the starting points for success in this role. **Your Impact** This Engineering Escalation role is positioned to intercept and assist or drive technical escalations… more
- CUNY (New York, NY)
- Senior Network Services Engineer (IT Infrastructure Engineer 3) - Provisional **GENERAL DUTIES** This position encompasses professional and responsible highly ... decision, is responsible for the development of comprehensive infrastructure solutions. Engineer and operate mission critical infrastructure and be responsible for… more
- NBC Universal (New York, NY)
- …powers the future of advertising at NBCU. We are seeking a Senior Data Engineer , Data Platform Operations to lead the Engineering & Automation pillar. Reporting to ... business requirements, and define test strategies for partner-facing releases. + Technical Escalation : Serve as the escalation point for diagnosing connection… more
- GE HealthCare (Long Island City, NY)
- …difference builds a healthier world. Role Summary/Purpose: The Senior Field Service Engineer performs on time and accurate Preventative Maintenance in one or more ... modalities of equipment. The Senior Field Service Engineer is aware of and follows all Field Modification...complexity + Lead communications with customers and serve as escalation point for customer related concerns, including installations +… more
- Wells Fargo (New York, NY)
- …than 70 million global customers. Wells Fargo Bank NA seeks a **Senior Software Engineer ** in New York, NY. **Job Role and Responsibility: ** Wells Fargo Bank, NA, ... is seeking a Senior Software Engineer to join the WIMT Platform Services team. As...and achieve goals. Lead projects and act as an escalation point, provide guidance and direction to less experienced… more
- MUFG (New York, NY)
- …more details. **Job Summary:** The Microsoft Teams Calling and Cisco Voice Infrastructure Engineer , will be responsible for the engineering and support of the MUFG ... high energy environment, and the ability to work with escalation points while managing various vendors. This role is...vendors. This role is ideal for a highly skilled engineer who is enthusiastic about partnering with peers to… more
- US Bank (New York, NY)
- …job - they want to make a difference! US Bank is seeking a Software Engineer who will contribute toward the success of our technology initiatives in our digital ... transformation journey. The AI Platform Lead Engineer will be responsible for the analysis, design, testing, development and maintenance of best-in-class software… more
- Celestica (New York, NY)
- …Hampshire City: Remote Employee US **General Overview** **Job Title:** Staff Engineer , Program / Project Management **Functional Area:** Engineering (ENG) **Career ... Stream:** Program / Project Management (EPM) **Role:** Staff Engineer (SEN) **Job Code:** SEN-ENG-EPM **Job Band:** 10 **Direct/Indirect Indicator:** Indirect… more
- GE HealthCare (Long Island City, NY)
- …and every difference builds a healthier world. Role Summary/Purpose: The Field Service Engineer performs on time and accurate Preventative Maintenance in one or more ... modalities of equipment. The Field Service Engineer is aware of and follows all Field Modification...run their business more efficiently + Utilize the GEHC escalation process, as needed, and work closely with region… more
- Royal Communications Consultants Inc (New York, NY)
- Voice Engineer for Trading Infrastructure ON-SITE NYC The Trader Voice Engineer will provide technology leadership for developing, integrating, and supporting ... partners and vendors for support and change management. * Ensuring appropriate escalation to management. QUALIFICATIONS * 5+ years' experience in Trader Voice… more
- LinkedIn (New York, NY)
- …power the productivity of Enterprise Creators at LinkedIn. As a Senior Software Engineer , you will be responsible for leading the design of content creation systems ... and integrate cutting-edge media technologies. Act as primary management interface and escalation for all product system related issues. + You are expected to… more
- Meta (New York, NY)
- …problems at a scale few others face. **Required Skills:** Production Engineer Responsibilities: 1. Own back-end services which handle fleet management, front-end ... with your engineering team, you will share an on-call rotation and be an escalation contact for service incidents 5. Partner alongside the best engineers in the… more
- Meta (New York, NY)
- …solving problems at a scale few others face. **Required Skills:** Production Engineer (University Grad) Responsibilities: 1. Own back-end services which handle fleet ... with your engineering team, you will share an on-call rotation and be an escalation contact for service incidents 4. Partner alongside the best engineers in the… more
- Google (New York, NY)
- Senior Live Video Network Engineer , YouTube _corporate_fare_ YouTube _place_ New York, NY, USA **Mid** Experience driving progress, solving problems, and mentoring ... provisioning, configuration management, and monitoring. + Serve as the highest escalation point for complex network issues, particularly those related to multicast… more
- Insight Global (New York, NY)
- …About the Role Insight Global is hiring a Lead Network Engineer for our client, Fluidstack-a fast-growing AI infrastructure company building next-generation ... Operational Mindset: Comfortable in fast-paced, ambiguous environments; strong problem-solving and escalation skills. * Travel: Willingness to travel 50% for onsite… more
- City of New York (New York, NY)
- …City funds. The NYC Department of Investigation seeks a skilled Desktop Support Engineer to join its Information Technology Unit. This role requires a strong ... management, call monitoring, action planning, and reporting. -Handle issue escalation and resolution processes. -Communicate internally with updates to… more
- LiveRamp (New York, NY)
- …and privacy requirements.** LiveRamp is seeking a skilled, versatile Senior Security Engineer to drive the advancement and growth of our detection and automation ... logging infrastructure within our cloud environments using IaC. + Act as an escalation point for incident response and conduct technical analysis when needed. +… more
- AITHERAS, LLC (Manhattan, NY)
- Senior Network & Security Engineer Location: New York Tri-State Area (NYC / Northern NJ / Fairfield-Westchester CT) Work Model: Hybrid - 3 days on-site at primary ... push-button rollouts. 10 % Operations & Incident Response - Serve as L3 escalation and join a 1-week-per-6 on-call rotation; own post-mortems and MTTR metrics. 10… more
- New York Genome Center (New York, NY)
- …in troubleshooting, maintaining, enhancing, and modernizing existing applications. * Escalation Awareness: Strong judgment in recognizing when an issue requires ... escalation to management or senior engineers, such as recurring problems, cross-department dependencies, or blockers impacting timelines. * Task Management: Able to… more