- Zurich NA (Schaumburg, IL)
- …into the Help Desk problem management system. * Complies with IT service management governance, standards and polices. * Provides input for service level ... Customer Support Analyst 113796 Zurich is currently hiring a Customer...where necessary. * Supports the end-user satisfaction process and service improvement programs. * Supports business in disaster recovery… more
- TEKsystems (Waukegan, IL)
- We are seeking a dedicated Access Analyst to join our Information Security team. The ideal candidate will be responsible for managing user access to systems, ... technologies Serve as an escalation point for technicians and Associate Analysts to resolve complex issues. Work at mid-level...and process level + Resolve incidents via the IT Service Management System per documented SLA timeframes and according… more