- Crate & Barrel (Northbrook, IL)
- …We're looking for a driven professional with an inclusive mindset to join our team as a Manager , Customer Experience . The Customer Experience (CX) ... flexibility to work remotely on Fridays. A day in the life as a Manager , Customer Experience + Strategic Leadership: Own and evolve the enterprise-wide Voice… more
- British Swim School (Chicago, IL)
- Future Opening: Customer Experience Manager Part Time * Chicago Being a Swim Instructor at British Swim School is more than just a job, it is an opportunity ... generations?! Keep reading, as we have an opportunity for you! The Customer Experience Manager , known as the "Deck Ambassador" during instruction sessions,… more
- Michaels (Lincolnwood, IL)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - CHI-KILDEER, IL Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Insight Global (Chicago, IL)
- …Skills and Requirements Requirements * 3-5 years of experience as a Project Manager or Customer Success Manager . * Experience working in ... infrastructure setup (firewalls, switches) and timeclock/POS installs. * Oversee customer onboarding for MSP services-gather requirements and ensure smooth… more
- Bridgestone Americas (St. Charles, IL)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between...will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team.… more
- CIBC (Chicago, IL)
- …mobile efforts. This role sits at the intersection of business strategy, digital innovation, and customer experience . The Senior Manager will play a key part ... visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** The Senior Manager , Digital Marketing Strategy is accountable for bringing CIBC's… more
- Barry Callebaut (Chicago, IL)
- …We are seeking a candidate with substantial experience as a Senior Customer R&D Project Manager , displaying technical expertise in food chemistry and a ... Sr. Customer R&D Project Manager Location: Chicago,...from inception to completion, effectively influencing key stakeholders. Extensive experience in the chocolate or cocoa industry is highly… more
- The Hertz Corporation (Chicago, IL)
- …sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... The ** Customer Operations Manager ** focuses on the...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car… more
- Cancer IQ (Chicago, IL)
- …journey maps, identifying key touchpoints and opportunities for engagement to enhance the customer experience with CancerIQ's software. . Create and optimize ... work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you...Genetics, or a related field. . 3-5 years of experience in Customer Success, Account Management, or… more
- The Cary Company (Addison, IL)
- …thrives on coaching teams, resolving complex customer challenges, and elevating the customer experience . You'll be both a strategic leader and a frontline ... Customer Service Manager Location: Addison, IL...adjust staffing to meet service level targets Champion the Customer Experience + Serve as the escalation… more
- Capital One (Chicago, IL)
- Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- American Medical Association (Chicago, IL)
- Sr. Manager Customer Success Chicago, IL (Hybrid)...offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience ... days a week in the office. This role manages the post-sale customer experience for group membership institutions using MMX educational product. Responsible for… more
- Kuehne+Nagel (Bensenville, IL)
- …is responsible, on national and location level, to manage and enhance an exceptional customer experience in accordance with the Customer Care strategy, while ... with our customers and engaging with relevant stakeholders, the Customer Care Manager ensures that customer...Chain Management, Logistics or related discipline + 5+ years experience leading Customer Service focused teams and… more
- Colgate-Palmolive (Rosemont, IL)
- …common goals. Together, let's build a brighter, healthier future for all. As the ** Customer Development Manager ** for our **Meijer** team, you will be primarily ... that we are a preferred supplier partner for the customer . It is critical that the individual has strong...is critical that the individual has strong analytical skills, experience of managing aP&L, and has an ability to… more
- Keeper Security, Inc. (Chicago, IL)
- Keeper is hiring a driven, bilingual (Spanish or Portuguese) Customer Success Manager to join a high producing team within our B2B sales division. This is a 100% ... opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with...are supported and successful! Requirements + 1+ years of experience in Account Management or SaaS Customer … more
- Acosta Group (Chicago, IL)
- …passion for driving sales and market share growth? Join our team as a ** Customer Manager ** and take charge of managing our principals' business within designated ... customer accounts. **RESPONSIBILITIES** Here's what you'll be doing: +...: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve… more
- CADDi (Chicago, IL)
- …Partner with other internal teams to drive customer advocacy and enhance the customer experience Requirements What will a successful CSM bring to the table: ... At CADDi, we're looking for a skilled Customer Success Manager to join our...matching, generous time off, and work/life balance. + In-depth experience in various aspects of customer success,… more
- Caterpillar, Inc. (Chicago, IL)
- …capabilities to help our customers build a better, more sustainable world._ The Senior Manager Software Engineering for Cat Customer Support will oversee a team ... degree in Computer Science, Information Technology, or related field + Proven experience designing and implementing Dynamics 365 Customer Service + Strong… more
- Proofpoint (Chicago, IL)
- …issues to completion with little direction, and a passion for ensuring a world class customer experience . **Your Day to Day** + Drive high levels of customer ... growing field services team. The mission of the Senior Customer Success Manager is to ensure that...area or equivalent + 5+ years of related industry experience in professional services, sales engineering, senior support engineering,… more
- CH Robinson (Chicago, IL)
- CH Robinson is seeking a **Key** ** Customer Success** ** Manager ** is responsible for growth and retention of key and strategic accounts. You will ensure our ... relationships, provides value creation, solution expansion, and ensures overall customer satisfaction. This is accomplished by cultivating trust, creating alignment… more