- Lumen (Santa Fe, NM)
- …Join us as we digitally connect the world and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor within the Growth and ... home position within the US **The Main Responsibilities** + Execute customer insights programs, including qualitative and quantitative research, segmentation,… more
- Oracle (Santa Fe, NM)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... and NetSuite internally and externally. As Sr Manager, CS Insights Content and Engagement, you will lead ...help CS influence pipeline, accelerate deals, and deliver exceptional customer outcomes. **Key Responsibilities** * Lead , coach,… more
- Lumen (Santa Fe, NM)
- …Main Responsibilities** + Lead the development and execution of customer insights programs, including qualitative and quantitative research, segmentation, ... and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role...years in a leadership capacity. + Proven ability to lead cross-functional teams and influence senior stakeholders.… more
- Cayuse Holdings (Santa Fe, NM)
- …advanced data visualization tools and predictive analytics, the Reporting & Analytics Lead provides actionable insights on customer behavior, operational ... **Overview** The Senior Reporting & Analytics Lead will...operational procedures, technology platforms, and training programs using data insights . + Deliver ongoing analysis of customer … more
- Coinbase (Santa Fe, NM)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Merck (Santa Fe, NM)
- **Job Description** **Role Summary** + The Regional Medical Scientific Senior Director Team Lead (RMSD TL) is a credentialed therapeutic and disease expert (MD, ... field medical plans, ensuring the team delivers high-impact scientific exchange, insights , congress engagement, and research contributions that advance US Medical… more
- Coinbase (Santa Fe, NM)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to...business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an… more
- Lumen (Santa Fe, NM)
- …and effectiveness. + Analyze and report on campaign performance, using data and insights to optimize campaign ROI and customer experience. + Stay updated ... as CRM, marketing automation, analytics, and reporting. + Creative, analytical, and customer -centric mindset, with the ability to generate insights and… more
- Coinbase (Santa Fe, NM)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... facing support technology ecosystem. *What you'll be doing* * Lead multiple engineering teams building customer -facing tools...* Partner with Product and CX to use metrics, customer feedback, and voice-of- customer insights … more
- Merck (Santa Fe, NM)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education ... and resources. They do this to support customer operational and financial needs such as reimbursement information...progress towards quality goals. + Providing customers with key insights by keeping apprised of professional and health care… more
- Dodge Construction Network (Santa Fe, NM)
- …and expansion + Partner with Customer Success and Product teams to translate customer insights into playbooks that improve gross retention and customer ... Senior Director, Product Marketing Location: Remote, United States...to identify champions and build advocacy programs that turn customer success into brand success + Lead … more
- Cardinal Health (Santa Fe, NM)
- …and enhance patient care through intelligent inventory management. **_Job Summary_** The ** Senior Marketing Manager for Customer Experience & Growth** will be ... satisfaction, and growth through thoughtful marketing initiatives. **_Responsibilities_** + Lead market research initiatives to measure customer satisfaction… more
- CenterWell (Santa Fe, NM)
- …partners to prioritize features that drive value. + Value Creation: Translate customer insights and business needs into requirements, ensuring measurable ... to ensure interoperability and a seamless end-user experience. + Customer & Clinical Voice: Lead structured Voice...with multiple stakeholder groups. + Expertise in Voice of Customer methodologies and translating insights into tangible… more
- Oracle (Santa Fe, NM)
- …Applications & Infrastructure (OHAI) is seeking a highly strategic and influential ** Senior Director of Program Management** to lead enterprise-wide Security, ... automated platforms that improve operational efficiency and patient care. As a Senior Director, you will lead Security, Compliance, and enterprise-wide strategic… more
- Oracle (Santa Fe, NM)
- … customer requirements, regulatory constraints, and innovation opportunities to senior product and engineering leadership. 2. Advanced GenAI & LLM Innovation ... agents on our AIDP platform, we are seeking a Senior Principal Applied Scientist (IC5). In this strategic role,...Applied Scientist (IC5). In this strategic role, you will lead complex engagements with nations, states, providers, payers, and… more
- Dodge Construction Network (Santa Fe, NM)
- …Remote, United States **Description** We are seeking a strategic and analytical Senior Director,Pricing to lead pricing strategy, governance, and execution in ... manage deal desk operations, and ensure pricing decisions align with both customer value and business growth objectives. **_Preferred_** **_Location_** This is a… more
- Oracle (Santa Fe, NM)
- …role (medical scribe, clinical documentation specialist, lead /trainer, medical office manager/ lead , etc ) Disclaimer: **Certain US customer or client-facing ... platform with an ambitious spirit and a focus on excellence. As a Senior Clinical Documentation Analyst you will: Analyze clinical workflows across a myriad of… more
- Highmark Health (Santa Fe, NM)
- …the gap between business needs and the analytical technology team. The Senior Decision Support Consultant will leverage technical, analytical, and business expertise ... of developing technical solutions. The consultant will act as a senior resource within the team, fostering business-to-technical collaboration and providing… more
- Navient (Santa Fe, NM)
- …Drive business growth and operational efficiency by optimizing financial reporting, customer analytics, and product insights . + Drive data-driven decision-making ... about our mission, read more below, and let's build something great together! **The Senior Analytics Engineer will report to the Senior Manager - Data Platform… more
- Oracle (Santa Fe, NM)
- …lifecycle. This includes forecasting, budgeting, performing in-depth analysis, and providing actionable insights . In this role, the Senior Analyst will work ... collaboration across all functions. The ideal candidate will also lead process improvements, drive standardization, and contribute to data-driven decision-making.… more