- IBM (Herndon, VA)
- **Introduction** As the Customer Service Contact Center GTM Lead, you will support IBM's consistent growth by bringing to the table your business ... to bring insights and experience in areas such as Customer Contact Center , Salesforce, ServiceNow, Generative AI...Service Cloud), ServiceNow, Microsoft, Genesys, AWS or other call center technology is preferred IBM is… more
- Pearl Interactive Network (Washington, DC)
- …the performance, mindset, and confidence of the next generation of customer service superstars. The ** Call Center ** **Trainer (CCT)** is responsible for ... teams? At **Pearl Interactive Network** , we're always looking for exceptional ** Call Center Trainers** to join our **Talent Community** for future remote… more
- Acclaim Technical Services (Chantilly, VA)
- …all incoming calls Must be proficient in relevant computer applications, customer service principles and practices, call center telephony and technology, ... among DC area firms and continues to grow. We are actively hiring a Call Center Operator with TS/SCI clearance and polygraph to join our Alder Divison working in… more
- Highmark Health (Washington, DC)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Cognizant (Washington, DC)
- …+ Must be Bilingual in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required ... a wide variety of industries. The **Bilingual Spanish** ** Customer Service Representative** contributes to Cognizant's Contact Center for Foodservice success… more
- AECOM (Fairfax, VA)
- …schedule associated with the needs of the operations. + Previous experience working in a call center , customer service , 911 Operator or dispatching ... + Perform communication tasks consistent with the program's high level of customer service expectations and training + Dispatch and communicate with… more
- Cardinal Health (Washington, DC)
- …in related field or equivalent experience preferred + 2-4 years of Customer Service inbound /outbound phone call center experience preferred + Experience ... **_What Customer Service Operations contributes to Cardinal...access to high-speed internet._ **_Responsibilities_** + Inbound and outbound call queue to assist in placing orders, obtain missing… more
- Robert Half Office Team (Fairfax, VA)
- …collaborative setting. Requirements * Minimum of 1 year of experience in customer service , preferably in a call center environment. * Proficiency in ... Description We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This is a Contract-to-permanent position… more
- Robert Half Office Team (Washington, DC)
- …ensure data integrity across platforms. Requirements * Proven experience in customer service , preferably in a call center environment. * Proficiency in ... Description We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. This is a long-term contract… more
- Sedgwick (Washington, DC)
- …(required) with auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong … more
- General Dynamics Information Technology (Fairfax, VA)
- …Able to Obtain:** None **Public Trust/Other Required:** Other **Job Family:** SCA **Skills:** Call Center , Customer Service ,Data Entry **Experience:** 0 + ... families during times of crisis on our National Assistance Center . Join our team to make an impact supporting...agent for change, with a passion for providing world-class customer service + Energetic and enthusiastic with… more
- Robert Half Office Team (Fairfax, VA)
- …year of experience in customer service or a related role. * Proficiency in call center customer service operations. * Strong skills in data entry ... This contract position offers an opportunity to provide exceptional customer service while managing administrative tasks in...correspondence with clients and team members. * Assist with call center operations, addressing customer … more
- Humana (Washington, DC)
- …+ Familiarity with service operations such as workforce management, customer service , or call center environments + Proficiency with program and ... leading workstreams spanning multiple business units and functions-such as customer service operations, workforce management, data/analytics-influencing key… more
- Sharecare (Washington, DC)
- …coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years ... You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care… more
- Akina Pharmacy (Sterling, VA)
- …of experience in a customer service role, preferably in a call center or healthcare setting. + Strong Communication Skills: + Exceptional verbal and ... Customer Service Representative (CSR) Company Overview...and the ability to meet performance metrics such as call quality, average handle time, and first- call … more
- Westat (Rockville, MD)
- …a scheduled basis. **Basic Qualifications:** * A minimum of 1 year of customer service or call center experience. * US Citizenship is required by ... **Preferred Qualifications:** * Associate's degree or higher in an IT-related or customer service field. * Entry level CompTIA A+ IT Certification. * Experience… more
- Navy Federal Credit Union (Manassas, VA)
- …verbal and written communication skills Desired Qualifications + Experience in member/ customer service preferably in a call center , retail banking or ... negotiable instruments are handled properly + Identify opportunities to cross service products and increase product penetration + Perform platform banking functions… more
- Pearl Interactive Network (Washington, DC)
- …accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor** **(CCS)** is responsible for providing supervision and ... in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our...leadership to Customer Service Representatives (CSRs), to meet program… more
- Three Saints Bay (Martinsburg, WV)
- …+ Oversees the quality assurance and performance monitoring functions for the contact center , ensuring all customer service operations meet the stringent ... ** Call Center Quality Manager (4764)** Location...for complex inquiries. + Recommend process improvements based on call trends, customer feedback, and quality inspection… more
- Three Saints Bay (Martinsburg, WV)
- …to the contact center support services, ensuring seamless execution of customer service operations in accordance with the contract's Performance Work ... ** Call Center Supervisor (4763)** Location **Martinsburg,...Statement (PWS). + Responsible for overseeing a team of customer service representatives, ensuring they meet performance… more