- CyrusOne (Sterling, VA)
- …and procedures firmly, tactfully, and with consistency. + Strong commitment to customer service . + Ability to establish and maintain effective professional ... and procedures across the CyrusOne facility portfolio. + Ensure Guard Service Vendor institutes consistent post orders and system maintenance procedures across… more
- Red River (Chantilly, VA)
- …for working on a team at the Service Desk. This position will handle technical support requests directly from customers as well as escalation from other team ... and developing the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email Administration… more
- Applied Research Solutions (Washington, DC)
- …+ Experience: Minimum 3 years of professional experience in help desk, technical support , operations, or IT customer service roles + Security Clearance: ... Service : Proven track record of providing excellent customer service and technical support + Documentation: Strong written communication skills for… more
- Red River (Chantilly, VA)
- …best practices across discovery, solution design, and proposal responses. **Sales & Solutioning Support ** + Act as the executive technical sponsor for complex ... solution designs meet client requirements while aligning with Red River's service delivery capabilities. + Support executive-level client conversations,… more
- Red River (Chantilly, VA)
- …responsible for working on a team within the NOC. This position will handle technical support requests directly from customers as well as escalation from other ... growing and developing the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC… more
- AeroVironment (Centreville, VA)
- …effectively articulates vision/mission to team + Experience with Enterprise Mission Assurance Support Service (eMASS) + Experience with Security relevant tools: ... that are required by Cognizant Security Agencies + Brief executive leadership of technical reports, customer security assessments, and audits + Review prime and… more
- Red River (Chantilly, VA)
- …teams to meet corporate goals & initiatives + Strong problem solver with a customer - service oriented approach + A willingness to think outside the box to ... resolve complications + Problem solver with a customer - service oriented approach **Essential Elements** (Mental; Physical; Equipment used): This position is an… more
- Stanley Martin Homes (Chantilly, VA)
- …Martin homes are accurately listed online. With a focus on maintaining high customer satisfaction and supporting your team in every aspect, you play a critical ... and values. This role is located in Northern, VA ** Technical Tools Used Daily** + MS Office Suite **What...benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program + Continue… more
- Battelle Memorial Institute (Chantilly, VA)
- …collaboration, communication (written and verbal) and interpersonal skills, along with strong customer service focus with experience working with internal and ... will lead diverse and experienced managers and acquisition professionals in support of acquisition and sourcing compliance policies and business processes, focusing… more
- NuAxis Innovations (Reston, VA)
- …(Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. ... and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more...teams using Agile methodologies to refine processes and deliver technical solutions. Ability to work independently in a small… more
- Somatus (Mclean, VA)
- …a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of ... well-being + Community engagement opportunities + And more! The Director, IT Service Operations will be responsible to develop, implement, and maintain the overall… more
- Tyto Athene (Reston, VA)
- …for the achievement of business goals and objectives, and instill a culture of customer service and accountability. + Leverage existing as well as building new ... and customer satisfaction. + Develop strategies to introduce new service delivery practice capabilities. + Develop efficiencies to maximize profit in all… more
- Tyto Athene (Reston, VA)
- …The plan will support needs for persisting and training models on customer provided data sets. + Cyber Network Strategy: Design, implement and operate network ... Operational Needs' TALON. This strategic role is critical for delivering high-quality, self- service infrastructure that empowers our AI R&D teams to rapidly develop… more
- iCIMS (Washington, DC)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Applied Research Solutions (Washington, DC)
- …a Senior Operations & Maintenance Support Specialist to provide advanced technical support with specialized focus on Kubernetes and Virtual Desktop ... + Serve as first point of contact for end-user technical support requests related to cloud services,...cloud services, hosted applications, and VDI functionality, providing responsive customer service and executing deep troubleshooting +… more
- Towne Park (Vienna, VA)
- …the ability to positively move the metrics for forecasting, productivity, claims, customer service , and turnover + Manages scheduling, overtime for associates ... on all shifts + Efficiently allocates labor resources to support service delivery + Works with the...of general business practices including accounting, human resources and customer service + Must be able to… more
- Ralliant (Washington, DC)
- …monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and other departments + Writing data analysis ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- AeroVironment (Manassas, VA)
- …+ In conjunction with the Marketing, Flight Ops, Project Management, and Customer Support Departments, organizes and supports trade shows, flight demonstrations, ... local US Government teams + Identifies initial customers and technical /operational requirements including identifying influencers and key decision makers,...training, and customer service visits + Other duties as… more
- AeroVironment (Manassas, VA)
- …+ In conjunction with the Marketing, Flight Ops, Project Management, and Customer Support Departments, organizes and supports trade shows, flight demonstrations, ... local US Government teams + Identifies initial customers and technical /operational requirements including identifying influencers and key decision makers,...training, and customer service visits + Other duties as… more
- Micron Technology, Inc. (Manassas, VA)
- …and repair high- and low-voltage equipment, troubleshoot electrical issues, and provide technical support to engineering and operations teams. This role requires ... diagrams, and schematics for proper installation and repair. + Provide exceptional customer service and build strong relationships with supported teams.… more
