- CACI International (Reston, VA)
- Help Desk Specialist Job...Tier 3 tickets by entering them in a supporting systems for visibility and communication purposes. Communicate with Tier ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...Operations manager, and post content to mission customer file systems . **Qualifications** **Required:** * Demonstrated experience and problem-solving abilities.… more
- TekSynap (Rockville, MD)
- …suite including Microsoft Word, Excel, Power Point and Outlook. **Overview** We are seeking a Help Desk Specialist I to join our team supporting various ... system specifications and operating instructions. + Revises existing systems and procedures to correct deficiencies and maintain more... System Administration module as required. + Provide Help Desk support services to the SLES… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept ... (one week a month onsite in DC). Requirements GTM Help Desk Specialist - Dept...support for incoming queries and issues related to computer systems , software, and hardware. + Respond to email messages,… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. Responsibilities We are seeking a ** Help Desk System Specialist 3** to join our **Security ... or + Bachelor's Degree and 5+ Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
- CACI International (Chantilly, VA)
- …certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance** : + Must be ... + Provide frontline phone and email support related to system and application issues + High comfort level working...+ Customer service and/or support experience working in a Help Desk , Service Desk , or… more
- V2X (Springfield, VA)
- …responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be based ... problems for the customer's IT business and mission-focus enterprise systems . + Key Responsibilities + The Service Desk...years of experience working in an enterprise IT Service Desk or Help Desk role.… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...and resolve issues related to desktop computer hardware, operating systems , and software applications for Windows desktops + Troubleshoot… more
- Public Consulting Group (Washington, DC)
- …Responsibilities** + Provides excellent customer service to all customers + Fields incoming help requests from end users via a variety of intakes (phone, walkup, ... upgrading software, installing hardware, implementing file backups, and configuring systems and applications. + Performs preventative maintenance, including checking… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice...classify level, priority and nature of the problems and systems . + Possessa wide range ofin-depthskills and knowledge in… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Business Analysis (functional and technical) **Main location:** United States, Virginia, Quantico **Position ... and maintain DAI Business Process and Architecture materials, including SOPs and desk guides. - Support System Change Request processes, including documentation… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service Desk ... enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are… more
- Amentum (Washington, DC)
- …evolving user base requirements * Track and manage operational metrics * Provide help desk support for critical and non-critical user tickets **Requirements:** * ... As a Top Secret cleared Information Systems Training Specialist for this program,... and is kept up to date to include system security plans, business impact analyses, continuity of operations… more
- Koniag Government Services (Chantilly, VA)
- …Responsibilities & Duties may include, but are not limited to:** + HUD National Help Desk Tier1 Analyst: Provide technical support to customers for a wide ... Junior Computer User Support Specialist Virtual Req #71 Thursday, May 8, 2025...customers **The following skills and experience are preferred:** Prior Help Desk experience preferred, extensive knowledge of… more
- HarmonyTech (Washington, DC)
- …limited to M365, AWS, and Google platforms. + Deliver comprehensive help desk support for IT hardware, software systems , and applications, ensuring timely ... and manage all incoming calls and support requests using help desk software, adhering to established procedures...of 5 years of experience as an Enterprise Service Desk Specialist or in a similar role.… more
- IT Partners,Inc (Herndon, VA)
- …Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the ... Computer User Support Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full...the Department of Navy logistics and supply chain business systems or similar custom legacy portfolios. Active secret security… more
- Chenega Corporation (Arlington, VA)
- … system account holders IAW AR 25-2 and local requirements. + Coordinate with the Help Desk and applicable POCs for all G-2 information system access ... **Req ID:** 36118 **Summary** **Intermediate Information Security Specialist ** **Arlington, VA (Pentagon)** Are you ready to enhance your skills and build your… more
- Koniag Government Services (Washington, DC)
- …to new environments and implementation of new methodologies. + Effective utilization of a Help Desk ticketing system and customer problem escalation and ... Information Technology Support Specialist Level I Washington, DC, USA Req #342...variety of hardware, software, and peripherals used for INL-specific systems . This entry-level position requires an associate's degree from… more
- Koniag Government Services (Washington, DC)
- …to new environments and implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem escalation and ... Information Technology Support Specialist Level II Washington, DC, USA Req #337...variety of hardware, software, and peripherals used for INL-specific systems . This position requires an associate's degree from an… more
- Koniag Government Services (Washington, DC)
- …to new environments and implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem escalation and ... Information Technology Support Specialist Level IV Washington, DC, USA Req #335...variety of hardware, software, and peripherals used for INL-specific systems . This position requires a bachelor's degree from an… more
- Koniag Government Services (Washington, DC)
- …to new environments and implementation of new methodologies. + Effective utilization of a Help Desk ticketing system and customer problem escalation and ... Information Technology Support Specialist Level III Washington, DC, USA Req #340...variety of hardware, software, and peripherals used for INL-specific systems . This position requires an associate's degree from an… more