- ABC Imaging (Annandale, VA)
- …London, Dubai and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an ... integral member of our team. Responsibilities include: + Level 2 technical support with Apple Mac's and Windows based computers and servers + Install operating… more
- Diversified (Washington, DC)
- …and is passionate about the competitive gaming ecosystem. Key Responsibilities 1. IT Help Desk & End-User Support (Primary when no events) + Serve ... be considered. Experience: + 2+ years of experience in an IT help desk , desktop support , or systems support role. + 1+ years of experience supporting… more
- TekSynap (Chantilly, VA)
- …catalog and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance on ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Technician**...Technician** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT … more
- General Dynamics Information Technology (Arlington, VA)
- …Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk Support , IT Help Desk ... Desk Specialist** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter...differentiator. Our work depends on an ** Help Desk Specialist** joining our JSF F-35 support … more
- General Dynamics Information Technology (Quantico, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support , IT End User Support , IT Service ... Top Secret clearance. + **Required Experience:** 2+ years of IT support experience in a Help Desk environment + Experience with Remedy or other ITSM… more
- General Dynamics Information Technology (Quantico, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support , IT End User Support , IT Service ... Secret clearance. + **Required Experience:** 5+ years of IT support experience in a Help Desk environment + Experience with Cisco switches and routers… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …Qualifications: * Experience: Minimum of 3 to 5 years in IT support or related help desk environments * Education: High School Diploma or equivalent * ... - Intermediate provides Tier 1 and Tier 2 technical support to end users under the program. This role...Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate… more
- Insight Global (Washington, DC)
- …to technical staff. Comfortable and experienced working directly in an IT walk-up help desk or support environment. Current Secret clearance is mandatory ... Job Description As the Receptionist / Customer Service Specialist IT Support , you will serve as the primary liaison between employees and the IT department… more
- Parsons Corporation (Manassas, VA)
- …+ BS Degree + 4 years or 8 years total experience in IT / help desk support , etc. + The ability to obtain and/or maintain a Secret government clearance, ... for. **Job Description:** Parsons is looking for a **Field Support Engineer** to join our team supporting a large...database scripts (MS SQL). + Security+ Certification , any IT certification(s). + Prior experience working with US Federal… more
- General Dynamics Information Technology (Mclean, VA)
- …base articles. **Required Qualifications:** + 8+ years of experience in a Help Desk or IT Support role, with at least 1 year in a leadership or ... IT Operations Manager to oversee our frontline IT support team. This role combines technical...for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will… more
- Insight Global (Derwood, MD)
- …Environment Notes: Full life cycle support for all Montgomery County IT assets, help desk support , deskside support , 12k users, 15k assets, break ... fix, replacement, disposals, imaging, service help desk , everything end point device that...device that someone i the county is using we support it. 98% windows, 2% mac. Day to Day:… more
- IT Concepts (Washington, DC)
- …may be substituted for education. + 2+ years of experience in IT Technical Support , Help Desk or System Administration. + Candidates must be able to ... The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including… more
- Brennan Center for Justice (Washington, DC)
- …opinion. The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York and DC. This is an exciting ... in-person at our Washington DC office. Responsibilities: + Provide desktop and telephone support to all Brennan Center employees. + Properly document all calls and… more
- CVS Health (Washington, DC)
- …deliver the best products and services to our customers. **Required Qualifications** + 3 years IT Help Desk Support and/or Health Insurance supporting ... Commercial Product organization by maintaining the integrity of key enrollment applications in help desk , testing activities and project work for Springboard &… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …several customers. The program provides a range of IT services, including help desk , deskside support , Windows workstation engineering and maintenance, ... where a ticket has been dispatched from the Service Desk or identified by the on-site user base *...to maintain a Secret clearance * Past experience providing IT (Tier II) support in a Windows… more
- Shuvel Digital (Washington, DC)
- …and efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team ... teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS)...supporting this contract. The Help Desk Engineer will troubleshoot issues to… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …designated equipment + Respond to telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time ... Works as part of an IT Service Desk team responsible for Tier 1-3 support ....with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure… more
- Chenega Corporation (Arlington, VA)
- …tracking, and reporting of all support requests. + Provide technical guidance and support to the Help Desk team, escalating complex issues as needed. ... and troubleshoot recurring technical issues. + Collaborate with other IT teams to resolve escalated issues and implement long-term...best practices. + Experience with Jira help desk ticketing systems and remote support tools.… more
- General Dynamics Information Technology (Washington, DC)
- …an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal ... are the foundation of our overall approach to executive IT support . You act as the first...Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT… more
- Excentium (Falls Church, VA)
- …LEVEL: Secret CITIZENSHIP: US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support for incident ... regarding the use of application software tools and/or infrastructure components. + The Help Desk Specialists provide support through analysis and problem… more