- Cayuse Holdings (Washington, DC)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 ... **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using… more
- Cayuse Holdings (Washington, DC)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 8am-5pm EST) **_SALARY:_** ... $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge and progressive… more
- V2X (Reston, VA)
- …and presentation of technical functionality to a non-technical audience + Experience using Service Desk ticketing software + Skills & Technology Used + ... email) assisting users by providing superior quality support and service information to users + Actively resolve and/or escalate...to users + Actively resolve and/or escalate incidents and service requests by ensuring they are handled within an… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps...Services (AWS) **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work… more
- System One (Arlington, VA)
- … Service improvement results. + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes. + Serve ... Job Title: Service Desk Tower Lead Location: Arlington,...Job Title: Service Desk Tower Lead Location: Arlington, VA On-Site -...has a 6-month contract to hire opening for a Service Desk Tower Lead to lead an… more
- TekSynap (Arlington, VA)
- … Service improvement results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes; + Serve ... **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk supervisors; +… more
- CAI (Washington, DC)
- …in bringing neurodiversity to the enterprise. **Job Summary** As a Bilingual (German/English) Service Desk Agent , you will be responsible for providing ... Bilingual (German/English) Service Desk Analyst **Req number:** R6133 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Helpdesk Agent - Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... CGI Federal has an exciting opportunity for a Helpdesk Agent within our Intel sector advancing the national security...\#MARSCareers **Skills:** + English + Hardware Installation + Help Desk /IT Services **What you can expect from us:** **Together,… more
- Westat (Gaithersburg, MD)
- **28901BR** **Job Title:** Help Desk Agent (Hourly) **Location:** MD - Gaithersburg **Job Description:** Westat is seeking Help Desk Agents who will be ... on unresolved issues in a timely manner. **The Help Desk Agent shift is 9:00 am -...Qualifications:** * A minimum of 1 year of customer service or call center experience. * US Citizenship is… more
- Leidos (Lorton, VA)
- …or ability to obtain prior to your start date. + Proven experience in Service Desk /Help Desk environments. + Proven experience working in ticketing ... do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent , Tier 1, to join...Services (MSS) team. MSS is a shared services, internal service center group under the Digital Modernization Sector and… more
- Marriott (Washington, DC)
- …all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine ... we set the standard for rare and special luxury service the world over and pride ourselves on delivering...Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that… more
- Marriott (Arlington, VA)
- …and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and ... will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be… more
- Marriott (Bethesda, MD)
- …promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the ... name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,… more
- General Dynamics Information Technology (Washington, DC)
- …None **Job Family:** Program Delivery and Execution **Skills:** Help Desk Management,Leadership,Program Management, Service Delivery Management **Experience:** 10 ... opportunity to make a personal impact as a Help Desk Program Manager. GDIT is your place to make...Ensure quality performance in alignment with ITIL standards and service delivery metrics. + Lead quality assurance efforts, ensuring… more
- Leidos (Lorton, VA)
- …your start date. + Project lead and management experience. + Proven experience in Service Desk /Help Desk environments including deep understanding of SD/HD ... do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission...Mission Support Services (MSS) team. MSS is a shared service , internal investment group under the Digital Modernization Sector… more
- Amentum (Washington, DC)
- Amentum is seeking a **Senior** ** Desk Officer** to support our US Department of Energy and Counterintelligence (DOE-IN) contract. Positions will be based in the ... Washington, DC area. **Responsibilities** Serves as Desk Officer, specific duties and functions include, but are not limited to, the following: + Daily case… more
- Kimpton Hotels & Restaurants (Washington, DC)
- …exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail ... and message service all the while providing outstanding service ...degree (GED) required. + Previous experience in a Front Desk or customer-facing role is preferred. + Knowledgeable of… more
- Extra Space Storage (Leesburg, VA)
- …Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car ... + **Paid Time Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more