- AHU Technologies, Inc. (Washington, DC)
- …designs, and storyboards to support system design and business functionality. * Lead and facilitate requirement elicitation sessions and stakeholder discussions to ... SQL and compile data and reports as needed. *Help Desk support as needed to support production applications. *Must...staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States.… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our Customs and… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/ service - desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_… more
- System One (Arlington, VA)
- Job Title: Service Desk Tower Lead Location: Arlington, VA On-Site - Federal Client Public Trust Clearance Required 6 Month Contract to Hire Hourly Rate: ... available ALTA IT Services has a 6-month contract to hire opening for a Service Desk Tower Lead to lead an IT support team, onsite at a federal client… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation point… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …more complex technical issues to senior-level technicians. + Work under the direction of the local Service Desk Lead as part of an integrated service ... Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician -… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support. This...escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a… more
- TekSynap (Springfield, VA)
- …aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist/ Service Desk Lead to join our team supporting a ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
- CAI (Washington, DC)
- Bilingual (Portuguese/English) Service Desk Analyst **Req number:** R6362 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a ... neurodiversity to the enterprise. **Job Summary** As a Bilingual Service Desk Analyst, you will be responsible...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- CAI (Washington, DC)
- Bilingual (German/English) Service Desk Analyst **Req number:** R6133 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a ... to the enterprise. **Job Summary** As a Bilingual (German/English) Service Desk Agent, you will be responsible...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- General Dynamics Information Technology (Washington, DC)
- …None **Job Family:** Program Delivery and Execution **Skills:** Help Desk Management,Leadership,Program Management, Service Delivery Management **Experience:** 10 ... opportunity to make a personal impact as a Help Desk Program Manager. GDIT is your place to make...Ensure quality performance in alignment with ITIL standards and service delivery metrics. + Lead quality assurance… more
- Link Solutions Inc (Adelphi, MD)
- …and incident statuses. + Lead incident response activities by coordinating with Service Desk Leads and technical support teams. + Track and manage ... and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. + Must be a… more
- Marriott (Arlington, VA)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... * High school diploma or GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in… more
- Marriott (Washington, DC)
- …basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out ... GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...others. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. *… more
- Marriott (Washington, DC)
- …basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out ... GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...others. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. *… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37918 **Summary** ** Service Desk Technician Tier 2** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly ... career to the next level! SecuriGence is seeking a ** Service Desk Technician Tier 2** to join...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- Spectrum Comm Inc (Falls Church, VA)
- …day-to-day help desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and leadership ability to ... service standards. Key Responsibilities + Oversee daily help desk activities, ensuring effective handling of service ...with at least 1 year in a senior or lead capacity. + Strong knowledge of Microsoft Windows, Office… more
- Leidos (Lorton, VA)
- …date. + Project lead and management experience. + Proven experience in Service Desk /Help Desk environments including deep understanding of SD/HD metrics. ... do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission...Mission Support Services (MSS) team. MSS is a shared service , internal investment group under the Digital Modernization Sector… more
