- Red River (Chantilly, VA)
- …1 Technician is primarily responsible for working on a team at the Service Desk . This position will handle technical support requests directly from customers ... affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1...Active DOD Public Trust or higher + Superior customer service skills a must; strong desire to provide the highest ... VA (Onsite) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third...quality of service to the customer required. + Superb verbal communication… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, ... Secret Clearance required + Non-remote (relocation incentive available) The Service Desk Technician (Associate-Level) will...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues… more
- TekSynap (Chantilly, VA)
- … Support Technician ** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the customer's ... service catalog and support for other IT service management functions. The Help Desk Support...v4 Foundations certification **Overview** Weare seeking a **Junior Help Desk Support Technician ** tosupport theOffice of the… more
- Koniag Government Services (Vienna, VA)
- Help Desk Technician - 2nd Shift Vienna,...Req #145 Friday, April 11, 2025 **2** **nd** **Shift Service Desk ** **Kadiak LLC,** a Koniag Government ... Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance**...IT-related questions. + Managing the customer's ticketing queue. + Tier 1-2 troubleshooting. + Solving issues such as password… more
- Link Solutions Inc (Adelphi, MD)
- …processes, service improvement and performance monitoring, and problem management. + Provide Tier II service desk support for end-user PC, server, ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... **AV/VTC Technician I** **Who is Epsilon:** Epsilon is an...level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the… more
- Leidos (Arlington, VA)
- …Windows Server Hybrid Administrator Associate or equivalent. + Comprehensive knowledge of IT service desk requirements with the ability to complete difficult and ... Leidos has an upcoming opportunity for an IT Hardware Technician at the Pentagon, Arlington, VA. The IT Hardware...monitors, KVM's, and laptop imaging and issuance. + Provide Tier II/III service support to customers in… more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk /Asset Management Technician to begin an exciting ... the asset management process and the end-user device depot service . + Support the management of inventory throughout the...to by both Parties), in accordance with Asset Management service levels, to validate that data in the Asset… more
- SAIC (Germantown, MD)
- …We are currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk Technician to begin an exciting and challenging ... career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …Admin ( Tier II and III) + Equipment Specialist (Location and Tier ?) + FSR / Service Desk Specialist I MEF ( Tier II) + FSR / Service Desk ... II MEF ( Tier II) + FSR / Service Desk Specialist III MEF ( Tier...TBD ( Tier II) + Knowledge Management Specialist ( Tier II) + Logistics Technician ( Tier… more
- Leidos (Reston, VA)
- …locations. In this role, a successful candidate you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and ... **Description** Leidos is seeking an ** Tier 2 Helpdesk Specialist** to support large-scale migration...desk takeover tools and usage. + Experience meeting service level goals and targets. **Preferred Qualifications** + Systems… more
- Leidos (Quantico, VA)
- …Integration and Transport (SMIT) program, including cybersecurity services, network operations, service desk , and data transport. Leidos will support network ... of escalation support for domain technology issues that cannot be resolved by tier one and two server support. - Owns, creates and maintains system documentation… more