- StemWave (Boston, MA)
- A fast-growing medical device startup in Boston is seeking a motivated Client Success Manager . In this role, you will manage the full client lifecycle, ... maintaining strong client relationships. An ideal candidate has 2+ years in client success or project management and a background in B2B or B2C sales. Join… more
- Aptitude Software Limited (Boston, MA)
- A leading software firm seeks a Senior Client Success Manager in Boston, MA, to manage essential client accounts for growth. The ideal candidate will ... have over 10 years experience in SaaS customer success , a track record of closing renewals, and effectively expanding client portfolios. This role involves… more
- Aptitude Software (Boston, MA)
- A leading software company seeks a Senior Client Success Manager in Boston. The role entails managing enterprise clients, driving revenue through renewals ... and expansions, and building strategic account plans. The ideal candidate has over 10 years of experience in SaaS, exceptional negotiation skills, and the ability to achieve commercial objectives. Offering a competitive salary, benefits like a 401(k), flexible… more
- StemWave (Boston, MA)
- …an exciting opportunity with an excellent compensation structure? We are looking for a motivated Client Success Manager (CSM) who will be rewarded for their ... Location: 280 Summer St, Boston, MA 02210 Reports To: Director of Client Success Employment Type: Full-Time, In-Office Compensation: Base Salary:… more
- Aptitude Software (Boston, MA)
- …with enterprise clients in the banking, finance, and subscriptions markets. As a Senior Client Success Manager , you will lead strategic management efforts ... influencing value creation and delivery activities at a senior level. The Senior Client Success Manager will take full commercial ownership of a portfolio of… more
- Aptitude Software Limited (Boston, MA)
- …with enterprise clients in the banking, finance, and subscriptions markets. As a Senior Client Success Manager , you will lead strategic management efforts ... influencing value creation and delivery activities at a senior level. The Senior Client Success Manager will take full commercial ownership of a portfolio of… more
- Cardinal Health (Tewksbury, MA)
- …communications with pharmacy staff and MSOPS leadership; interfaces with client , medical staff, administrative personnel, DOPs, and clinical managers/pharmacists* ... standards* Prepares clinical reports for the Account Team Clinical Director and client as required* Provides direction in hospital formulary management and serves as… more
- Atominvest Software Ltd (Boston, MA)
- A leading investment software company in Boston is seeking a Customer Success Manager to oversee client implementations and drive success . This role ... requires strong experience in customer success within a high-growth B2B SaaS environment. You will engage with sophisticated clients, manage their lifecycle, and ensure optimal usage of the platform while identifying growth opportunities. Candidates should… more
- Capital One (Cambridge, MA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior ... Manager with horizontal cybersecurity expertise to join our dynamic...the GTM team, supporting sales and account managers in client -facing discussions and presentations. Industry Thought Leadership: Represent the… more
- Crayon (Boston, MA)
- A competitive intelligence software company in Boston seeks a Customer Success Manager to enhance client retention and growth. You will proactively manage ... customer relationships and ensure their success . Applicants should have 2+ years in B2B SaaS and strong project management skills. This full-time position offers a… more
- Robert Half International (Boston, MA)
- JOB REQUISITION Client Solutions Manager (Technology) LOCATION MA BOSTON JOB DESCRIPTION Job Summary As a Client Solutions Manager , your responsibilities ... virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local...- For more than 70 years, our history of success and strong client relationships provide a… more
- S&P Global (Boston, MA)
- …to five years of work experience, ideally in financial services, customer success , client -facing roles, account management, or consultative sales environments. ... Level (for internal use): 09 The Team The Customer Success team is a dynamic global organization where the...deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or supporting global strategic… more
- Arthur J. Gallagher & Co. (AJG) (Boston, MA)
- …to align operations, mitigate risks, and foster a culture of innovation and success . Yourexpertise, strategic mindset, and ability to execute will directly shape the ... Management: Proactivelyidentify, elevate, and mitigate risks to safeguard the success of integration initiatives. Vendor Contractand Services Analysis: Support… more
- 829 Studios (Boston, MA)
- …in Boston is seeking a Senior Account Manager to manage high-value client accounts and drive project success . This role requires exceptional communication, ... leading enterprise projects, mentoring junior team members, and fostering strong client relationships. This opportunity offers both remote and in-office work… more
- Clasp (Boston, MA)
- Customer Success Manager Location: Boston, MA (Hybrid - 2 days per week in office) About Us Clasp is a venture-backed, mission-driven startup transforming access ... Clasp's value. What You'll Need Experience in account management, customer success , management consulting, or other client /customer‑facing role. Proven… more
- Atominvest Software Ltd (Boston, MA)
- …now we're looking to go from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform ... to hear from you. Requirements Prior experience in Customer Success , Implementation, or a client ‑facing role in...experience in Customer Success , Implementation, or a client ‑facing role in a high‑growth B2B SaaS environment. Strong… more
- Lumafield (Boston, MA)
- …Francisco, CA. About the role: Lumafield is looking to bring on a Customer Success Manager (CSM) to drive customer outcomes and revenue growth for Lumafield's ... CSMs will lead business reviews, develop and execute on mutual customer success plans, and drive net revenue retention through strategic account growth. This… more
- VitalSource Technologies LLC (Boston, MA)
- VitalSource(R), is hiring a Manager , Customer Success to contribute to our Akademos Enablement team located in Raleigh NC, Chicago IL, Franklin TN, or Boston MA ... feedback for Product team to guide strategic roadmap. Synthesize & elevate client -specific issues for team members. Customer Engagement Identify areas for customers… more
- Makemarks (Boston, MA)
- A leading marketing agency is seeking a Senior Client Services Manager to establish trusted client relationships and manage project coordination. This role ... involves identifying revenue opportunities and ensuring deliverables are completed on time and within budget. The ideal candidate has over 8 years of account management experience, preferably in a creative environment, and strong analytical and communication… more
- STV Inc. (Boston, MA)
- A leading infrastructure services firm in Boston seeks an experienced Senior Project Manager to oversee complex rail systems projects. This role demands expertise in ... managing multi-disciplinary teams and direct client interaction. Candidates should possess at least 10 years of relevant experience and a Bachelor's degree in… more
