- UKG (Ultimate Kronos Group) (Lowell, MA)
- …believe exceptional customer experiences are the foundation of long-term success. Our Customer Lifecycle Marketing team is on a mission to wow customers at ... is the team for you. **Position Overview: ** The Customer Lifecycle Marketing team is seeking a...Marketing team is seeking a dynamic and strategic Marketing Program Manager to lead customer marketing initiatives… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …exceptional customer experiences are the foundation of long-term success. Our ** Customer Lifecycle Marketing** team is on a mission to **wow customers ... in shaping the customer journey and maximizing customer lifetime value through effective expansion and renewal...customer success, and a proven track record in lifecycle marketing. Key Responsibilities: 1. Customer Journey… more
- Forrester (Cambridge, MA)
- …Success, the successful candidate is responsible for managing aspects of the postsale customer lifecycle focused on improving loyalty, retention, and growth by ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...Deliver consistent business results: Improve client engagement and strengthen renewal rates and enrichment. + Lead through managers to… more
- allego (Waltham, MA)
- …Sales to manage the smooth transition from Sales to Implementation to Expansion and Renewal + Acting as the product expert, customer advocate, and liaison ... Allego's curious and self-driven Customer Success Managers have a direct impact on...ultimately responsible for the high touch, complete post-sales services lifecycle of a portfolio of Allego customers. You will… more
- Zoom (Boston, MA)
- …the success of lifecycle programs, including but not limited to online customer health, renewal , and upsell propensity models + Prepare and present strategy ... leads the overall Online marketing strategy across the various customer lifecycle stages. The team is responsible...quarterly progress against annual targets. + Launch Small Business customer surveys via Qualtrics to guide program … more
- Mill Creek Residential (Newton, MA)
- …resident satisfaction to the Community Manager + Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other ... point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing… more
- Ford Motor Company (Boston, MA)
- … Management:** + Architect solutions to effectively manage the entire subscription lifecycle , from initial signup to renewal and cancellation. + Design ... models (including subscription-based), payment processing, financial systems integration, subscription lifecycle management, and relevant regulatory requirements. You will lead… more
- Mill Creek Residential (Medford, MA)
- …move-in and move-out process + Oversee administration and completion of the resident renewal program , move-in and move out process + Maintain accurate and ... drives financial performance, operational and leasing excellence, and delivers outstanding customer service at one or more communities. Provides leadership and… more
- GovCIO (Boston, MA)
- …Web Services & Data Platform (Remote) to lead the design, integration, and lifecycle management of a secure, public-facing web platform built onAzure Web Services, ... hosting configurations. + Establishes system-level requirements verification procedures and customer acceptance test protocols. + Lead the architecture and… more