- Sage (Atlanta, GA)
- Customer Success Advocate Job Description: We are seeking a Customer Success Advocate (CSA) to join our dynamic Customer Success team. ... * Monitor product usage and patterns * Recommend training paths for success by customer role * Support escalation management * Customer Account Review… more
- SolomonEdwards (Atlanta, GA)
- …MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate . - Answer high-volume, inbound calls or texts from ... more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate… more
- Intuit (Atlanta, GA)
- …midmarket support. **Drive End-to-End Thinking** Collaborate cross-functionally with sales, product, and Customer Success teams to advocate for Enterprise ... **Overview** Join the Intuit Customer Success team as a Principal... experiences through our partner network. As a key advocate and voice for customer and expert… more
- HUB International (Woodstock, GA)
- …North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. **WHAT WE OFFER YOU:** At HUB we believe in ... + Strong community support and involvement through HUB Gives **SUMMARY** The Client Advocate works in the Benefits Support Center handling contacts while offering to… more
- Oracle (Atlanta, GA)
- …into clear, actionable guidance. + Curiosity, empathy, and a collaborative, customer -first mindset. Nice-to-haves + Experience with Spring AI. + AI/ML experience ... + Collaborate across product, engineering, and field teams to accelerate developer success . + Balance depth and velocity: prototype quickly, validate with customers,… more
- HD Supply (Atlanta, GA)
- …years of experience in e-commerce, brand marketing, or merchandising. + Demonstrated success in building and leading high-performing teams, with a strong track ... team partnering with strategic suppliers to deliver an exceptional online customer experience. Drive brand and product optimizations to enhance findability, increase… more
- Intuit (Atlanta, GA)
- **Overview** The QuickBooks Money Customer Success team is focused on engaging, driving value and feature adoption to our highest-value Mid-Market customers ... our customers' business goals. We are looking for a Customer Success Manager interested in using creativity...across product and operational lines to pursue solutions and advocate for our customers. **Responsibilities** + Manage customer… more
- NTT America, Inc. (Atlanta, GA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager** is a skilled individual contributor responsible for ... a vital role in supporting senior team members, executing customer success strategies, and ensuring that ...Advocacy and Escalation Management** . Act as the primary advocate for customers, ensuring their needs and concerns are… more
- PagerDuty (Atlanta, GA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage… more
- Intuit (Atlanta, GA)
- **Overview** Ready to lead at scale and drive transformative impact? As an M2, Customer Success Manager (CSM) Leader at Intuit, you are at the helm of shaping ... the future of customer success . This isn't just about managing...operations, supply chain challenges, and service-based revenue models. + Advocate for customer needs, providing insights to… more
- Sage (Atlanta, GA)
- Customer Success Consultant Job Description: We...intervene and manage churn risk. * Serve as the customer advocate to ensure that actionable feedback ... are looking for a high energy, proactive Customer Success Consultant to join our Customer Success Team. The Customer Success Consultant is… more
- Pearson (Atlanta, GA)
- …(up to 4 nights/month expected).** Preferred + Experience in EdTech and/or Customer Success . + Familiarity with Salesforce, Microsoft O365 Suite, Smartsheet, ... you may request reasonable accommodations by emailing ###@grp.pearson.com. **Job:** Customer Success **Job Family:** GO\_TO\_MARKET **Organization:** Assessment… more
- Coinbase (Atlanta, GA)
- …address critical customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion ... valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is...an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing:*… more
- iCIMS (Atlanta, GA)
- …Cloud and related integrations. Acting as both a trusted technical advisor and customer advocate , the TSM drives platform adoption, optimizes configuration, and ... on customer accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across Customer Success… more
- ADP (Alpharetta, GA)
- ADP is hiring a **Principal Client Success Executive.** + Are you ready to manage a book of large, complex global client accounts + Do you enjoy working through ... make your mark?** In this role, the Principal Client Success Executive (CSE) is responsible for driving satisfaction and...adoption across the client's ADP portfolio. The CSE identifies customer risk and acts as an integrator with ADP… more
- Norstella (Atlanta, GA)
- Client Success Manager Company: MMIT Location: Remote, United States Date Posted: Jan 5, 2026 Employment Type: Full Time Job ID: R-1667 **Description** **About ... decision-making along the entire drug development journey. **The Role:** MMIT's Client Success team has the overall responsibility for the retention and growth of… more
- Intuit (Atlanta, GA)
- **Overview** Join the Intuit Customer Success team as a Principle Service Delivery Manager in our Expert Network, shaping best in class product support ... and deliver differentiation in the market. Our approach to customer success is ever-evolving and always focused... experiences through our partner network. As a key advocate and voice for customer and expert… more
- Microsoft Corporation (Atlanta, GA)
- …who are passionate about cloud computing and believe that extraordinary support is critical to customer success . We are Azure Customer Engineering (ACE) - a ... this role, you will work together with field teams ( Customer Success Account Managers, Cloud Solution Architects,...technical issues to varied audiences. Able to prioritize and advocate customer 's needs to the proper channels.… more
- NTT DATA North America (Atlanta, GA)
- …manage your onboarding pipeline, prioritize tasks, and make informed decisions to drive customer success and meet target dates. Demonstrate an ability to ... of the client, interfacing with enterprise leaders as an advocate for your product and communicating the value of...structure and value of the Supply Chain platform. 5. Success Planning & Customer Roadmap: Work closely… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …during their travels with us and aim to deliver an elevated experience. Delta's Customer Data team is seeking a delivery-focused Product Manager to lead execution of ... a subset of Customer Data Products that power personalization at scale. This...alignment with IT, DigitalPortfolio Office, and business teams. + Advocate for data quality, governance, and usabilityacross digital channels.… more