- TEKsystems (Madison, WI)
- Member Experience Representative - Healthcare Customer Service Fully remote in Wisconsin Are you passionate about helping others navigate the complexities of ... service -driven environment? Job Description As a Member Experience Representative , you'll be the first point of contact for...Contract to Hire Qualifications: + 2+ years of healthcare customer service or call center experience +… more
- Humana (Madison, WI)
- … 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on semi-routine ... are leading to a better quality of life for people with Medicare, Medicaid , families, individuals, military service personnel, and communities at large. … more
- Humana (Madison, WI)
- …are leading to a better quality of life for people with Medicare, Medicaid , families, individuals, military service personnel, and communities at large. ... us put health first** Enclara Healthcare is seeking a VSP experienced Billing Representative to join our Finance Revenue Cycle team. Enclara Healthcare is a leading… more
- Molina Healthcare (Madison, WI)
- …programs in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle ... up to date. + Effectively communicate general Medicare and Medicaid plan benefits to existing members. + Interact with...ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer… more
- Cardinal Health (Madison, WI)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... Billing is responsible for finance related activities such as customer and vendor contract administration customer and...company when necessary. + Bills supplemental insurances including all Medicaid states on paper and online. + Mails all… more
- Molina Healthcare (Madison, WI)
- …healthcare policies and procedures while achieving the highest level of customer service . **KNOWLEDGE/SKILLS/ABILITIES** + Under general supervision, responsible ... experience in a managed healthcare setting. **Required Experience** + 3 - 5 years customer service , provider service , or claims experience in a managed… more
- Humana (Madison, WI)
- …YEARS OF RECENT** **CALL CENTER** **EXPERIENCE (inbound or outbound)** + **2 years of customer service experience** + **MUST** **reside in the Eastern or Central ... Time Zone** + Strong customer service orientation + Strong attention to detail + Strong typing and computer navigation skills, including Microsoft Office… more
- Cardinal Health (Madison, WI)
- …on the appeals process if needed + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + ... long and short-range changes in the reimbursement environment including Medicare, Medicaid , Managed Care, and Commercial medical and pharmacy plans while planning… more
- Cardinal Health (Madison, WI)
- **_What Individualized Care contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining, and enhancing customer business ... needs of the patient and/or program + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance… more
- Cardinal Health (Madison, WI)
- …physician's office, and pharmacy to resolve issues swiftly **_Qualifications_** + Previous customer service experience + High School diploma or equivalent ... helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized service… more
- Fresenius Medical Center (Fitchburg, WI)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Fitchburg, WI)
- …training (if any) required. + Demonstrated commitment to FMS culture, values, and customer service standards. + Attendance and active participation in all ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more