- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: As a Call Center Representative , the incumbent's responsibilities include answering incoming lines to the call center . Utilizing ... efficiently discern the callers' needs and appropriately assist. The Representative will provide one call resolution, when...to all callers and performing a wide variety of call center services to assist patients and… more
- The Fountainhead Group, Inc. (New York Mills, NY)
- Call Center Representative Full Time - Position is 100% on site New York Mills, NY, US The Fountainhead Group is looking for a Call Center ... and support as a member of the Customer Service Team. Your role as a Call Center Representative will be handling FGI customer orders from start to finish.… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: The Pharmacy Call Center Representative answers all incoming lines to the Call Center (phone, web chat, email, fax, text) for all ... pharmacy locations. By utilizing directories and active listening, the Representative will accurately and efficiently discern the callers needs...degree and two years of relevant health care or call center experience (preferably in a pharmacy,… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …requirements. Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/13972/work-from-home- call - center - representative ... + Preferred: 0-2 years experience as Rx Technician or Customer Service Representative in a health care related service. **Special Conditions of Employment:** +… more
- UHS (Norwich, NY)
- Position OverviewA Patient Contact Center Representative (PCCR) is the customer service liaison to each of our practices. The PCCR interacts with each patient ... Required: + High School Diploma or equivalent Preferred: + Previous medical, administrative, call center and customer service experience + Proficient PC skills +… more
- UHS (Norwich, NY)
- Position OverviewA Patient Contact Center Representative (PCCR) is the customer service liaison to each of our practices. The PCCR interacts with each patient ... Required: + High School Diploma or equivalent Preferred: + Previous medical, administrative, call center and customer service experience + Proficient PC skills +… more
- Grifols Shared Services North America, Inc (Syracuse, NY)
- …110 countries and regions. Overview: Primary responsibility of the Specialty Sales Representative (SSR) is to represent the Grifols plasma portfolio with identified ... not limited to: Neurologists, Immunologists, Allergists, Specialty Pharmacy companies, Infusion Center and Hospital accounts like pharmacy DOP and Emergency Room. As… more
- Rapid Response (Syracuse, NY)
- …much more as we are the voice of reassurance on the other line. While our call center never closes and CSR-s work rotating holidays and weekends, you-ll maintain ... Customer Service Representative Department: Customer Service - NY Location: Syracuse,...inbound/outbound calls from customers and authority agencies in a call center setting + Provides detail-oriented customer… more
- Ricoh Americas Corporation (Syracuse, NY)
- …call may be required. . Requires daily internal contact with the service call center via telephone and wireless to receive and provide instructions concerning ... **Field Representative II, Field Services Support** POSITION PROFILE Services...territory** . Effectively executes all required territory management and call handling procedures. . Works closely with sales partners… more
- National Safety Council (Syracuse, NY)
- …+ High school diploma and at least 2 years of relevant customer service or call center experience. + Strong customer service and team orientation. + Data entry ... occur. We are currently looking for a Customer Service Representative to join us in our mission to save...standards, and satisfying all program regulatory requirements. + Use call flows, reference materials, and program training to identify… more
- Molina Healthcare (Syracuse, NY)
- …with our Nurse Practitioners + Understands and strives to meet or exceed call center metrics while providing high quality consistent customer service + ... **JOB DESCRIPTION** **Job Summary** The Care Connections Representative primary focus is to conduct outbound calls...combination of education and experience **Preferred Experience** + Customer Service/ Call Center experience in health care or… more
- Elevance Health (East Syracuse, NY)
- …of the past five years.** **Preferred Experience, Skills, and Capabilities** + Prior call center or customer service experience within the healthcare industry is ... **SCA Customer Care Representative I** **Location:** This role enables associates to...to transform federal health programs. The **SCA** **Customer Care Representative I** is responsible for handling or responding to… more
- Molina Healthcare (Syracuse, NY)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle inbound calls for… more
- Bank of America (Utica, NY)
- Client Services Representative II- Utica, NY- 2nd Shift Utica, New York **Job Description:** At Bank of America, we are guided by a common purpose to help make ... client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring… more
- Carrier (East Syracuse, NY)
- …school diploma or GED + 6+ months experience handling inbound calls in a call center environment **Preferred Qualifications:** + Bachelor's Degree + Sales Force ... experience + Ability to meet standardized call center metrics + Be dependable + Show up to work on time and completing each shift + Maintain assigned break and… more
- Molina Healthcare (Syracuse, NY)
- …High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- Molina Healthcare (Syracuse, NY)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- NBT Bank (Norwich, NY)
- …including technical assistance with the Careers website or submission process, please call ### or contact us via email at ###@nbtbank.com. The Human Resources ... Shared Service Center hours of operation are Monday through Friday, 8:00 AM to 5:00 PM EST. more
- Fresenius Medical Center (Cortland, NY)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's PURPOSE AND SCOPE: The professional registered nurse ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Fayetteville, NY)
- …Training * Growth and Advancement Opportunities * No overnight, no on- call , no Sunday's **_Description_** _Provide your personal attention and kindness, professional ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more